Tirunelveli Tamil Nadu Team handling job Jobs – 68 Open Jobs Today

Customer Service Professional
vanis creative bakers —Tirunelveli, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Commuter assistance
- Paid time off
Quick apply
Manager -Purchase (Import & Export
John Saw Mill Pvt Ltd —Tirunelveli, Tamil Nadu
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Life insurance
Quick apply
14h
MANAGER - HARDWARE STORE
John Saw Mill Pvt Ltd —Tirunelveli, Tamil Nadu
- Full-time
- Customer service
- ERP systems
- Computer skills
- Health insurance
- Life insurance
Quick apply
16h
Territory Sales Executive
Corporate 360 Hub —Tirunelveli, Tamil Nadu
- ₹3,60,000 - ₹5,00,000 a year
- Full-time
- Bachelor's degree
- Computer networking
- In-person
Quick apply
8h
Fiber Network Technician
SATHYA Technosoft India Private Limited —Tirunelveli, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Computer networking
- In-person
- Communication skills
- Health insurance
- Paid sick time
Quick apply
sales executive
John Saw Mill Pvt Ltd —Tirunelveli, Tamil Nadu
- Full-time
- Sales
- Driving
- Computer skills
- Life insurance
Quick apply
15h
BUSINESS DEVELOPMENT consultant
AANZARA COPERATE IT SOLUTIONS —Tirunelveli, Tamil Nadu
- ₹80,000 a month
- Full-time
- Sales
- Business development
- Presentation skills
- Health insurance
- Life insurance
Quick apply
12d
HR RECRUITER
ANZARA CORPORATE —Tirunelveli, Tamil Nadu
- ₹20,000.00 - ₹30,834.94 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
BPO ( tele caller)
Aanzara corporate —Tirunelveli, Tamil Nadu
- ₹25,000 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
TELLECALLING-BPO
AANZARA COPERATE IT SOLUTIONS —Tirunelveli, Tamil Nadu
- ₹25,000 an hour
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
12d
Customer Support Executive (CSE)
VCEFE —Tirunelveli, Tamil Nadu
- ₹8,000 - ₹15,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
Quick apply
Room Boy
John Saw Mill Pvt Ltd —Tirunelveli, Tamil Nadu
- Full-time
- Hospitality
- Customer service
- 12th Pass
- Health insurance
- Life insurance
Quick apply
15h
Finance Analyst
Gove Enterprises —Tirunelveli, Tamil Nadu
- Full-time
- Research
- Finance
- Master's degree
BPO ASSOCIATE
AANZARA CORPORATE —Tirunelveli, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
6d
Digital Marketing Associate
Gove Enterprises —Tirunelveli, Tamil Nadu
- Full-time
- B.Sc
- Master's degree
- Presentation skills
Picker and packer
ARUNACHAL MOTOR PARTS —Tirunelveli, Tamil Nadu
- From ₹12,000 a month
- Full-time
- Heavy lifting
- Heavy equipment operation
- Forklift
- Health insurance
- Cell phone reimbursement
Quick apply
HR Recruiter
Aanzara corporate IT solution pvt ltd —Tirunelveli, Tamil Nadu
- ₹20,000 - ₹40,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
Senior Chemistry Faculty
Jeffy Jack Enterprises —Tirunelveli, Tamil Nadu
- ₹27,000 - ₹40,000 a month
- Full-time
- B.Sc
- Master's degree
- Math
- Health insurance
- Flexible schedule
Quick apply
3d
Customer Support Manager
Gove Enterprises —Tirunelveli, Tamil Nadu
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
HR-Business development consultancy
Aanzara corporate —Tirunelveli, Tamil Nadu
- From ₹80,000 a month
- Full-time
- Sales
- Microsoft Office
- Master's degree
- Health insurance
- Life insurance
Quick apply
13d

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Customer Service Professional

vanis creative bakers
Tirunelveli, Tamil Nadu

Quick apply

Job details

Permanent | Fresher | Full-time
₹15,000 - ₹25,000 a month

Benefits

Commuter assistance
Paid time off
Cell phone reimbursement
Flexible schedule
Food provided

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Call center experience
Salesforce
Microsoft Office
12th Pass
Bachelor's degree
Conflict management
Data entry
Customer support
Business Administration
Phone etiquette
Communication skills
Negotiation

Full job description

Customer Service Representative (CSR) – Detailed Job Description

Position: Customer Service Representative (CSR)
Department: Customer Support / Customer Experience
Reports To ;Team Leader
Employment Type: Full-Time

Position Overview

The Customer Service Representative serves as the primary point of contact between the company and its customers. This role is responsible for delivering exceptional customer service, handling inquiries, resolving complaints, processing transactions, and ensuring a positive customer experience. The CSR must maintain professionalism, product knowledge, and effective communication while interacting with customers through various channels.

Key ResponsibilitiesCustomer Support

Answer customer inquiries via phone, email, live chat, social media, and in-person interactions.
Provide accurate information regarding products, services, pricing, promotions, and company policies.
Assist customers in selecting products or services that best meet their needs.
Guide customers through account setup, registration, and troubleshooting processes.

Complaint Resolution

Investigate customer concerns and complaints thoroughly.
Identify root causes of issues and provide effective solutions.
Handle difficult customer situations professionally and calmly.
Escalate unresolved issues to supervisors or appropriate departments.
Follow up with customers to ensure complete resolution.

Order Management

Process customer orders accurately and efficiently.
Monitor order status and communicate updates to customers.
Handle cancellations, exchanges, refunds, and returns according to company policies.
Coordinate with logistics and warehouse teams regarding deliveries and inventory.

Customer Relationship Management

Build and maintain strong relationships with customers.
Ensure a positive customer experience during every interaction.
Gather customer feedback and communicate insights to management.
Encourage customer retention through quality service.

Administrative Duties

Maintain accurate customer records in CRM systems.
Document all customer interactions and resolutions.
Prepare daily, weekly, and monthly service reports.
Update customer databases and account information.

Cross-Department Coordination

Collaborate with Sales, Operations, Marketing, Finance, and Technical Support teams.
Coordinate issue resolution with relevant departments.
Participate in meetings to improve customer satisfaction and service quality.

Daily Duties

Answer incoming customer calls and emails.
Respond to customer chat inquiries.
Resolve complaints and service requests.
Update CRM records.
Process customer orders and returns.
Follow up on pending customer issues.
Generate customer service reports.
Attend team meetings and training sessions.

Key Performance Indicators (KPIs)

Customer Satisfaction Score (CSAT)
First Contact Resolution Rate (FCR)
Average Response Time
Average Handling Time (AHT)
Customer Retention Rate
Service Quality Score
Number of Cases Resolved
Customer Feedback Rating

Required QualificationsEducation

High School Diploma or Equivalent (Required)
Bachelor's Degree in Business Administration, Communications, or related field (Preferred)

Experience

1–3 years of customer service experience preferred.
Experience in call center, retail, hospitality, café, or service industries is advantageous.

Required SkillsCommunication Skills

Excellent verbal and written communication.
Professional telephone etiquette.
Strong interpersonal skills.

Problem-Solving Skills

Ability to identify customer issues quickly.
Strong decision-making abilities.
Conflict resolution and negotiation skills.

Technical Skills

Microsoft Office Suite (Word, Excel, Outlook).
CRM software (Salesforce, Zoho, HubSpot, Freshdesk, etc.).
Basic data entry and reporting skills.

Personal Competencies

Customer-focused attitude.
Patience and empathy.
Attention to detail.
Ability to work under pressure.
Adaptability and flexibility.
Teamwork and collaboration.

Authority and Responsibilities

Resolve routine customer complaints independently.
Approve standard refunds, returns, and exchanges within company guidelines.
Escalate high-priority customer issues to management.
Maintain confidentiality of customer information.

Career Growth Path

Customer Service Representative
Senior Customer Service Representative
Team Leader
Customer Service Supervisor
Customer Service Manager
Customer Experience Manager
Head of Customer Success

Sample Job Posting Summary

We are seeking a Customer Service Representative to provide exceptional support to our customers. The ideal candidate will handle inquiries, resolve complaints, process orders, and maintain positive customer relationships. Strong communication, problem-solving skills, and a customer-first attitude are essential for success in this role.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Paid time off

Work Location: In person

Quick apply

Refine Your Search

team handling job jobs in tirunelveli tamil nadu

Customer Service Professional

Manager -Purchase (Import & Export

MANAGER - HARDWARE STORE

Territory Sales Executive

Fiber Network Technician

sales executive

BUSINESS DEVELOPMENT consultant

HR RECRUITER

BPO ( tele caller)

TELLECALLING-BPO

Customer Support Executive (CSE)

Room Boy

Finance Analyst

BPO ASSOCIATE

Digital Marketing Associate

Picker and packer

HR Recruiter

Senior Chemistry Faculty

Customer Support Manager

HR-Business development consultancy

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