Gandhi Nagar Delhi Delhi Office administrator Jobs – 135 Open Jobs Today

Administrator - Program & Project Management
HCLTech —Noida, Uttar Pradesh
- PMP
- Microsoft Office
- Analysis skills
1h
Front Office Executive cum Admin
Sudarshan Wellness Centre —Noida, Uttar Pradesh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Office Administrator
The Web Vyapar —Saket, Delhi
- ₹19,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
Quick apply
Office Assistant
Amity University —Noida, Uttar Pradesh
- ₹15,000 a month
- Email
- Doctoral degree
- Master's degree
- Bachelor's degree
Admin & Office Coordinator
PMFS ENTERPRIZE LLP —Pitampura, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Office Assistant
Foremost Health Care Pvt. Ltd. —Green Park, Delhi, Delhi
- ₹12,000 - ₹15,000 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Office Assistant
Vinr Wellness India Private Limited —Shahdara, Delhi, Delhi
- ₹8,086.00 - ₹15,339.30 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Paid sick time
Quick apply
13d
Computer Operator cum Office Assistant
GGL Pharmaceuticals —Punjabi Bagh, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
Office Administrator/Receptionist
Point Blank Productions —Delhi, Delhi
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Office Assistant
LogicQuad Technology —Delhi, Delhi
- System design
- AWS
- Project management
Admin Assistant
Dlife Interiors —Noida, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- In-person
Quick apply
12d
Administration Assistant
THM HUADE HYDRAULICS PVT LTD —Delhi, Delhi
- ₹15,000 - ₹18,000 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Administration Assistant/EA
Aashkya solutions securities & servicces pvt ltd —Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Admin Assistant
Story Digital —Okhla, Delhi, Delhi
- ₹10,000 - ₹20,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Health insurance
- Paid sick time
Quick apply
Admin Assistant
Adriyana Solutions Pvt Ltd —Defence Colony, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Office Assistant
Ello Bakehouse —Okhla, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Weekend availability
- Sales
- Data entry
- In-person
- Paid time off
- Paid sick time
Quick apply
Office Assistant
IMPULSE CARE —Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health insurance
- Paid sick time
Quick apply
14d
Back Office Assistant
PHAMEUX ENTERPRISES LLP —Noida, Uttar Pradesh
- ₹17,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- English
- Cell phone reimbursement
- Flexible schedule
Quick apply
Office Assistant
Softech Zee Technology Pvt Ltd —Bisrakh, Noida, Uttar Pradesh
- ₹8,086.00 - ₹24,330.58 a month
- Urgently hiring
- English
- Microsoft Office
- Administrative experience
Quick apply
Back Office Assistant
The Healing Touch Eye Centre —New Delhi District, Delhi
- ₹8,000 - ₹17,000 a month
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid sick time
Quick apply

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Administrator - Program & Project Management

HCLTech -
Noida, Uttar Pradesh

Apply Now

Job details

1 hour ago

Qualifications

ITIL Certification
PMP
Procurement
Microsoft Office
Analysis skills
Project management
Supply chain management
Root cause analysis
Communication skills

Full job description

Noida, Uttar Pradesh
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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