Saravanampatti Coimbatore Tamil Nadu Customer service manager Jobs – 149 Open Jobs Today

SME-Loan Servicing
Cognizant —Coimbatore, Tamil Nadu
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Accounting
13h
Salon Manager
PAGE3 Luxury Salon Saravanampatti —Saravanampatti, Coimbatore, Tamil Nadu
- From ₹25,000 a month
- Full-time
- Inventory control
- Sales
- Inventory management
Quick apply
Zonal Head
Manju Groups —Saibaba Colony, Coimbatore, Tamil Nadu
- Full-time
- Engineering
- Master's degree
- Project management
Quick apply
12d
Jewellery Showroom Manager
DAR Jewellery —Coimbatore, Tamil Nadu
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- Merchandising
- Bachelor's degree
Quick apply
2d
Sales & Business Development Executive (Cloud Services)
Cloudviyug Technologies —Coimbatore, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- Hybrid work
- CRM software
- Azure
- Computer Science
- Health insurance
- Paid time off
Quick apply
5d
Decor Sales Manager
Zero Gravity Photography —Coimbatore, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
12h
Showroom Manager
SIMCO FIRM —Coimbatore, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Sales
- Customer service
- Supervising experience
- Flexible schedule
- Food provided
Quick apply
Branch Manager
MINUS Clinic —Rs Puram, Coimbatore, Tamil Nadu
- ₹30,000 - ₹45,000 a month
- Full-time
- Sales
- English
- Business development
Quick apply
Senior Process Associate - Accounts Payable
Mold-Masters —Coimbatore, Tamil Nadu
- Email
- Microsoft Excel
- Microsoft Office
- Finance
Customer Relationship Manager - Real Estate - Coimbatore
Infinium Developers —Coimbatore, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Paid time off
- Cell phone reimbursement
Quick apply
Territory Manager
MAPE IT Solutions —Coimbatore, Tamil Nadu
- ₹5,00,000 - ₹7,20,000 a year
- Full-time
- Sales
- Master's degree
- Business development
- Health insurance
Quick apply
Sales Manager
DAKKS Wooden Flooring —Coimbatore, Tamil Nadu
- ₹20,000 - ₹35,000 a month
- Full-time
- Sales
- Business development
- In-person
- Cell phone reimbursement
- Paid sick time
Quick apply
3d
Sales Manager
Harshad Jeweltech Solutions LLP —Coimbatore, Tamil Nadu
- ₹40,000 - ₹60,000 a month
- Full-time
- Sales
- Marketing
- Engineering
Quick apply
9d
Senior Front Office Executive
starcolourpark Pvt Limited —Coimbatore, Tamil Nadu
- ₹8,752.80 - ₹27,977.13 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Paid time off
- Flexible schedule
Quick apply
SHOWROOM MANAGER for a luxury interior solutions
Kiba square —Coimbatore, Tamil Nadu
- ₹25,526.04 - ₹46,369.84 a month
- Sales
- English
- Bachelor's degree
Quick apply
Manager - Talent Acquisition
Presidio India —Coimbatore, Tamil Nadu
- Email
- Hybrid work
- Management
- Master's degree
- Project management
14d
Sales Manager
Everon impex —Coimbatore, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Email
- Microsoft Excel
- Customer service
- B.Sc
Quick apply
5d
Dy. Manager - Sales
Hyrespot Indian —Coimbatore, Tamil Nadu
- ₹12,500.00 - ₹30,106.44 a month
- Email
- Sales
- Business development
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
Business Development Manager (BDM)
MyGate —Coimbatore, Tamil Nadu
- ₹13,976.06 - ₹40,000.21 a month
- Full-time
- Sales
- Business development
- Project management
- Health insurance
Quick apply
Assistant Manager - Chit fund
Aspire Chitfunds Privatelimited —Gandhipuram, Coimbatore, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Paid time off
Quick apply
5d

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SME-Loan Servicing

Cognizant -
Coimbatore, Tamil Nadu

Apply Now

Job details

Full-time
13 hours ago

Qualifications

Knowledge management
Tax accounting
Master's degree
Bachelor's degree
Accounting
Kaizen
Root cause analysis
MBA
Tax experience

Full job description

Job Summary
IPosition Summary
Individuals in this role are responsible for review of first level processing completed as well as processing complex loans ordersrequests and claims across the loan servicing life cycle They are expected to accurately and optimally process items in accordance with laid down procedures and maintain requisite standards of quality and productivity They also work on proactive identification of issues and assist the team in resolving the same
Should have knowledge of mortgage lif

Responsibilities
IPosition Summary
Individuals in this role are responsible for review of first level processing completed as well as processing complex loans ordersrequests and claims across the loan servicing life cycle They are expected to accurately and optimally process items in accordance with laid down procedures and maintain requisite standards of quality and productivity They also work on proactive identification of issues and assist the team in resolving the same
Should have knowledge of mortgage life cycle and comprehend various documents like mortgage deed Title FCL BK etc Knowledge of Escrow analysis and Property tax accounting Knowledge of accounting with ability to reconcile Corporate and Escrow expenses
IIKey Result Areas
Processing loansordersrequests or claims as assigned by team lead
Achieve Individual SLA targets for metrics like Accuracy Productivity Volumes and TAT
Document and review all process changes to improve process quality of the team
Completion of all mandatory assessment certifications as applicable to the supported business
Maintain knowledge management database
Achieve the required Learning Health Score
IIITypical Responsibilities
Business Customer
Liaise with internal external clients
Seek for approvals from internal stake holders wherever required
ProjectProcess
Will be the first point of contact for minor issues or questions
Acquire a strong understanding of the process and actively assist in providing floor support to the team to answer any queries issues or concerns
Knowledge on Property Tax Accounting Escrow analysis setup cancellations reinstatements and payments
5 BPS Horizontals Service Delivery Track
Knowledge of new loan set up flood determination Mortgage Insurance tax Investor accounting and reporting document indexing imaging and retrieval
Perform data researching and analysis
Support the Team Leader in knowledge management by performing activities like root cause analysis on the errors made by the team members
Participate on the review calls with the process owners while playing the role of an individual independent contributor
Ensure all queues are cleared within the specified timelines
Identify process gaps proactively and in generating process improvement ideas on productivity accuracy and consistency index turnaround time
Perform functional responsibility of the process in the absence of TL
Change Management Update SOPs whenever procedures are changed Communicate to the Team Lead about any such changes noticed
Perform four quality checksaudits in the process and ensure error free processing
Perform investigation of all loan servicing processes appearing in the inventory report as per the various criteria of prioritization
Ensure adherence to meeting all SLA Client metrics Target
Track and Highlight aging volumes and inventory issue to Team LeadManager on time
Thorough understanding of compliance and regulatory requirements specific to the processdomain
Get certified on initial domain related certifications if any
Administer all required certifications Ensure 100 compliance to all certification requirements
Performance delivery upto 60 of the time on daily Production Meet the daily production number
Ensure the team quality scores meetexceed the SLA requirements Error analysis for respective teams aligned
People Team
Complete mandatory training for self as identified in the training plan for the project
Align individual goals with team objectives work cohesively with the team
Contribute to and participate proactively in knowledge sharing sessions
Act as a buddy and mentor for New Hires
Conduct refresher training for existing associates
Knowledge Management Provide training to new joiners in the team and Conduct weekly assessment to gauge the process gap
Conduct peer reviews
Perform functional responsibility of the process in the absence of TL
Ensure quality monitoring and audits for process executives to identify areas of improvement for the team or individuals
Report to the manager on performance status and any escalations
Actively participate and contribute to team initiatives regular team meetings presenting of thoughts Ideas etc
Floor Support Responsible for supporting the team on process queries require artifacts Handle escalation query email
Documented feedback to team members Responsible for providing objective feedback and follow through of the same Require artifacts for the same
IVDegree of IndependenceSupervision required
Performs complex duties independently according to established guidelines Refers to supervisor typically for specific interventions exceptions
Task is reviewed closely on completion
Takes decision on critical loan submission and would be the 1st level point of contact for any process related queries
Kaizen Automation Knowledge Management
6 BPS Horizontals Service Delivery Track
VTeam Management Responsibilities NA
VIQualification
Education Graduate MBA
Minimum Experience required 24 years
BPO Transaction Data

Apply Now

Refine Your Search

customer service manager jobs in saravanampatti coimbatore tamil nadu

SME-Loan Servicing

Salon Manager

Zonal Head

Jewellery Showroom Manager

Sales & Business Development Executive (Cloud Services)

Decor Sales Manager

Showroom Manager

Branch Manager

Senior Process Associate - Accounts Payable

Customer Relationship Manager - Real Estate - Coimbatore

Territory Manager

Sales Manager

Sales Manager

Senior Front Office Executive

SHOWROOM MANAGER for a luxury interior solutions

Manager - Talent Acquisition

Sales Manager

Dy. Manager - Sales

Business Development Manager (BDM)

Assistant Manager - Chit fund

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