R P Line Lucknow Uttar Pradesh Operations executive Jobs – 142 Open Jobs Today

Administrator (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Sr Administrator (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Senior Manager, Finance & Accounting Operations
Ardem Incorporated —Lucknow, Uttar Pradesh
- GAAP
- Accounting
- Leadership
4h
SME - Problem Management, ServiceNow
HCLTech —Lucknow, Uttar Pradesh
- Analysis skills
- AI
- Communication skills
Senior Administrator - Program & Project Management
HCLTech —Lucknow, Uttar Pradesh
- PMP
- Project management
Cluster Manager – Field Sales
DEVI SANSTHAN —Lucknow, Uttar Pradesh
- ₹30,000 - ₹40,000 a month
- Email
- English
- Bachelor's degree
- Travel
- Flexible schedule
Quick apply
12d
Field Sales Executive – Jewellery Software (B2B SaaS)
Kushagra Infotech Services —Mahanagar, Lucknow, Uttar Pradesh
- ₹22,000 - ₹30,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
- Cell phone reimbursement
Quick apply
6d
Assistant Manager Sales
Wealth Clinic Pvt Ltd —Lucknow, Uttar Pradesh
- ₹45,000 - ₹55,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
Quick apply
Senior Executive
YTT INDUSTRIES PRIVATE LIMITED —Lucknow, Uttar Pradesh
- ₹22,000 - ₹25,000 a month
- Urgently hiring
- Microsoft Excel
- In-person
- Communication skills
Quick apply
9d
IT Executive
Divine Heart & Multispeciality Hospital —Lucknow, Uttar Pradesh
- From ₹20,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
5d
HR Executive (Talent Acquisition & HR Operations)
Maigno Infra & Developers Pvt Ltd —Lucknow, Uttar Pradesh
- ₹10,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
Quick apply
13d
Telesales Executive
Notion Online Solutions Pvt. Ltd/ yesMadam —Lucknow, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Sales executive
Parat Haben Systems —Lucknow, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Part-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Work from home
- Paid sick time
Quick apply
Call Center Executive
Health City Vistaar Hospital —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- Bachelor's degree
- In-person
Quick apply
7d
AGM - Sales & Marketing
trinergy prop solutions pvt. ltd. TROIKA —Gomtinagar, Lucknow, Uttar Pradesh
- ₹30,000 - ₹55,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Paid time off
Quick apply
Senior Human Resource Executive
Dehaati Gramothan Vikas Samiti —Lucknow, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Commuter assistance
- Cell phone reimbursement
Quick apply
GeM Portal Tender Executive (Government e-Marketplace Executive)
S.Infratel Pvt Ltd —Lucknow, Uttar Pradesh
- ₹15,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
11d
Sr. HR Executive
Concord Control Systems Limited —Lucknow, Uttar Pradesh
- ₹20,000 - ₹35,000 a month
- Full-time
- Master's degree
- Team management
- Human resources
Quick apply
6d
Cluster Sales Manager – Secured Lending (Home Loans & LAP)
gHRig People Solutions —Lucknow, Uttar Pradesh
- ₹7,00,000 - ₹9,00,000 a year
- Full-time
- Leadership
Quick apply
Territory Sales Manager
SwipeWire Commerce Private Limited —Lucknow, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply

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Administrator (Support & Operations)

HCLTech -
Lucknow, Uttar Pradesh

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Lucknow, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

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Refine Your Search

operations executive jobs in r p line lucknow uttar pradesh

Administrator (Support & Operations)

Sr Administrator (Support & Operations)

Senior Manager, Finance & Accounting Operations

SME - Problem Management, ServiceNow

Senior Administrator - Program & Project Management

Cluster Manager – Field Sales

Field Sales Executive – Jewellery Software (B2B SaaS)

Assistant Manager Sales

Senior Executive

IT Executive

HR Executive (Talent Acquisition & HR Operations)

Telesales Executive

Sales executive

Call Center Executive

AGM - Sales & Marketing

Senior Human Resource Executive

GeM Portal Tender Executive (Government e-Marketplace Executive)

Sr. HR Executive

Cluster Sales Manager – Secured Lending (Home Loans & LAP)

Territory Sales Manager

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