Vishnu Garden Delhi Delhi Front desk receptionist Jobs – 117 Open Jobs Today

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sheows —Okhla, Delhi, Delhi
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Telecaller cum Receptionist

sheows
Okhla, Delhi, Delhi

Quick apply

Job details

Full-time
₹25,000 - ₹30,000 a month

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
12th Pass
Senior care
Bachelor's degree
Computer skills
Phone etiquette
Hindi
Communication skills

Full job description

Organization: Saint Hardyal Educational & Orphans Welfare Society (SHEOWS)
Location: Delhi NCR
Department: Administration / Front Office
Employment Type: Full-Time
Experience: 1–3 Years preferred

About SHEOWS

Saint Hardyal Educational & Orphans Welfare Society (SHEOWS) is a non-profit organization working towards the care, protection, rehabilitation, and dignity of elderly and vulnerable individuals. We are committed to creating a safe, respectful, and compassionate environment while delivering quality care and support through our various programs and centres.

Position Overview

We are looking for a professional, courteous, and well-organized Telecaller cum Receptionist to manage front-desk responsibilities, telephone communication, visitor coordination, and routine administrative support.

The ideal candidate should have good verbal communication skills in both Hindi and English, a pleasant personality, a service-oriented approach, and the ability to handle multiple responsibilities efficiently.

Key ResponsibilitiesFront Desk & Reception

Welcome and assist visitors, guests, employees, and other stakeholders professionally.
Manage the reception/front desk and maintain a positive first impression of the organization.
Attend and respond to incoming calls in a polite and professional manner.
Direct calls and visitors to the appropriate department/person.
Maintain visitor records, call registers, and other front-office documentation.
Coordinate visitor appointments and meetings.
Receive and distribute letters, courier, and other official communications.
Ensure the reception area remains clean, organized, and presentable.

Telecalling & Communication

Make and receive telephone calls as required for organizational activities.
Communicate with beneficiaries, families, vendors, visitors, staff, and other stakeholders.
Follow up on calls and maintain proper records of communication.
Provide accurate information about the organization and direct queries to the concerned team.
Handle routine enquiries professionally and escalate important or sensitive matters to the appropriate authority.
Maintain confidentiality of organizational and beneficiary-related information.

Required Skills & Competencies

Excellent verbal communication skills in both Hindi and English.
Good interpersonal and customer-service skills.
Pleasant, confident, and professional personality.
Basic computer knowledge, including MS Word, Excel, email, and internet usage.
Good telephone etiquette.
Ability to maintain records and documentation accurately.
Strong coordination and follow-up skills.
Ability to handle multiple tasks in a disciplined manner.
Professional attitude with patience and empathy.
Ability to maintain confidentiality and professional boundaries.

Educational Qualification

12th Pass / Graduate from a recognized institution.
Graduate candidates will be preferred.
Candidates with relevant experience in reception, telecalling, front office, customer service, or administration will be preferred.

Experience

1–3 years of relevant experience preferred.

Freshers with excellent communication skills and a professional attitude may also be considered.

Preferred Candidate Profile

We are looking for someone who is:

Confident and well-spoken.
Comfortable communicating in Hindi and English.
Polite, patient, and approachable.
Responsible and punctual.
Comfortable interacting with people from different backgrounds.
Able to work independently as well as coordinate with a team.
Sensitive and compassionate while dealing with elderly beneficiaries and their families.

What We Offer

Professional and respectful work environment.
Opportunity to work with a socially impactful organization.
Exposure to administration, communication, and stakeholder coordination.
Learning and career-development opportunities.
Stable full-time employment based on organizational requirements and performance.

Application

Interested candidates are invited to apply with their updated CV/resume mentioning their relevant experience and contact details.

Position: Telecaller cum Receptionist
Location: Delhi NCR
Employment Type: Full-Time
Department: Administration / Front Office

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

Quick apply

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