Kerala Hotel operation manager Jobs – 139 Open Jobs Today

Room Division Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Front desk
- Guest services
1h
Senior Front Office Executive
SearchLAB —Kottayam, Kerala
- ₹15,000 - ₹21,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
5d
Property Manager
D Luxe Hotel, Edapally —Edapally, Kochi, Kerala
- ₹25,000 a month
- Full-time
- In-person
- Guest services
- Leadership
- Paid time off
- Food provided
Quick apply
Duty Manager
TIARA MPS PVT LTD —Calicut, Kerala
- ₹30,000 - ₹33,000 a month
- Weekend availability
- Administrative experience
- Bachelor's degree
- In-person
- Cell phone reimbursement
- Food provided
Quick apply
1d
Assistant -Front Desk Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
F&B Manager
Fragrant Nature Resort, Kollam. —Kollam, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Supervising experience
- Team management
- In-person
- Food provided
Quick apply
5d
HR Manager
KTJ Hospitality —Calicut, Kerala
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Hospitality
- Human resources
- In-person
- Cell phone reimbursement
- Food provided
Quick apply
7d
Assistant F&B Manager
Classic Regency —Alleppey, Kerala
- ₹17,000 - ₹25,000 a month
- Full-time
- Customer service
- Food service experience
- In-person
- Cell phone reimbursement
- Food provided
Quick apply
Front Office Manager
Gokulam Grand, Trivandrum —Thiruvananthapuram, Kerala
- ₹40,000 - ₹50,000 a month
- Full-time
- Hospitality
- Master's degree
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
11d
Food and Beverage Manager
EMILYS BY JDANIELS —Poojappura, Thiruvananthapuram, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Hospitality
- Inventory control
- Inventory management
- Paid time off
- Food provided
Quick apply
11d
Hotel OTA Manager
Futura Hospitalities —Kaloor, Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Hospitality
- Computer Science
- Customer service
Quick apply
5d
Front Office Executive
AccorHotel —Kochi, Kerala
- Full-time
- Hospitality
- Customer service
- English
Quick apply
9d
Restaurant Manager
Joys Palace —Thrissur, Kerala
- ₹30,000 - ₹50,000 a month
- Weekend availability
- Hospitality
- Management
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
11d
Food and Beverage Executive
Pgs vedanta —Kochi, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
- Food provided
Quick apply
1d
Front Office Manager
D Luxe Hotel, Edapally —Edapalli, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- In-person
Quick apply
Front Office Associate
MALABAR OCEAN BEACH RESORT, BEKKAL —Nileshwar, Kerala
- ₹8,086.00 - ₹13,327.23 a month
- Weekend availability
- Customer service
- Microsoft Office
- 12th Pass
- Flexible schedule
- Food provided
Quick apply
Assistant Front Office Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- Hospitality
- No experience needed
- 12th Pass
1h
Acquisition Manager
SOLACELETSINN —Wayanad, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Sales
- Business development
Quick apply
2d
Front Office Manager
TC One Realtors and Developers —Calicut, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- Hospitality
- English
- Microsoft Office
Quick apply
8d
Outlet Manager
RAIL ROLLS —Kochi, Kerala
- ₹20,000 - ₹23,000 a month
- Full-time
- Customer service
- Food service experience
- In-person
Quick apply
4d

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Room Division Manager

Marriott International, Inc -
Kochi, Kerala

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Guest relations
12th Pass
Front desk
Guest services
Leadership

Full job description

Additional Information
Job Number26097833
Job CategoryRooms & Guest Services Operations
LocationMaradu, Kochi, Kerala, India, 682304
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Operations Team

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Ensures that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with GM & RD.

Ensures a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Ensures orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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hotel operation manager jobs in kerala

Room Division Manager

Senior Front Office Executive

Property Manager

Duty Manager

Assistant -Front Desk Manager

F&B Manager

HR Manager

Assistant F&B Manager

Front Office Manager

Food and Beverage Manager

Hotel OTA Manager

Front Office Executive

Restaurant Manager

Food and Beverage Executive

Front Office Manager

Front Office Associate

Assistant Front Office Manager

Acquisition Manager

Front Office Manager

Outlet Manager

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