Dl Customer support coordinator Jobs – 126 Open Jobs Today

Service Co-ordinator
SRSG Broadcast India Pvt. Ltd. —Delhi
- ₹3,00,000 - ₹4,50,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
10h
Sales Co-ordinator
BANDMA INDIA PRIVATE LIMITED —Mundka, Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13h
Marketing Coordinator
VISION MEDICARE SYSTEMS —Hari Nagar, Delhi, Delhi
- From ₹12,000 a month
- Full-time
- Social media management
- In-person
Quick apply
People & Culture Operations Coordinator - Jaipur
IKEA —Delhi, Delhi
- Full-time
- Administrative experience
Fitness Specialist
Crypto Mize —Delhi
- Full-time
- Nursing
- Administrative experience
- Conflict management
Sales Coordinator — Delhi (JID00088)
Medekom Ventures —Delhi, Delhi
- Sales
- Communication skills
Office Coordinator
Delhi Job Placement —Shakti Nagar, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
Quick apply
Claims Coordinator Intern
Riskbirbal Insurance Brokers Pvt Ltd —Delhi, Delhi
- ₹7,000 a month
- Microsoft Excel
- Master's degree
- Analysis skills
- Paid sick time
Quick apply
10d
Graphic Designer Coordinator
ACCESS Development Services —Delhi
- Email
- Project management
- Travel
- Leadership
Collection Coordinator
DrinkPrime —Delhi, Delhi
- Full-time
SM ABCD Barakhamba
Aditya Birla Group —Delhi
- Sales
- Basic math
- Math
Reliability & Maintenance Engineer, RME Coordinator
ASSPL - Haryana - C77 —Delhi, Delhi
- Full-time
- Programmable logic controllers
- Electrical experience
- Agile
HR Coordinator Intern
ArchiRace Studio —Paschim Vihar, Delhi, Delhi
- ₹3,000.00 - ₹21,512.75 a month
- Full-time
- Sales
- In-person
Quick apply
Installation Supervisor
ALLULIX WINDOW LLP —Rajouri Garden, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- In-person
Quick apply
DIRECTOR OF ENGINEERING- IBIS & IBIS STYLES INDIA
AccorHotel —Delhi, Delhi
- Full-time
- Project management
- Electrical experience
- Communication skills
Quick apply
Mechanical Technician
Rapid Diagnostics Pvt. Ltd —Delhi, Delhi
- ₹16,000 - ₹20,000 a month
- Electrical experience
- Bachelor's degree
- In-person
Quick apply
Sr. Coordinator
Sysnet Global Technologies Pvt.Ltd —Unknown, Delhi
- Communication skills
Quick apply
Sales Coordinator
BiggPocket —Patel Nagar, Delhi, Delhi
- ₹2,40,000 - ₹3,00,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Cell phone reimbursement
Quick apply
12h
Sales Coordinator
Madhu Instruments —Delhi, Delhi
- ₹40,000 - ₹50,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Bachelor's degree
Quick apply
10h

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Service Co-ordinator

SRSG Broadcast India Pvt. Ltd. -
Delhi

Quick apply

Job details

Permanent | Full-time
₹3,00,000 - ₹4,50,000 a year
10 hours ago

Benefits

Internet reimbursement
Provident Fund
Leave encashment
Health insurance
Paid time off
Cell phone reimbursement
Paid sick time

Qualifications

Microsoft Excel
ERP systems
Technical support
Bachelor's degree
Diploma
Communication skills

Full job description

Job Title: Service Coordinator

About the Role

We are looking for a highly organized and proactive Service Coordinator who will be the backbone of our Local Service Team. This role is critical in ensuring smooth day-to-day service operations, effective coordination between engineers, customers, vendors, and internal departments, and accurate tracking of service activities through ERP systems. If you enjoy multitasking, problem-solving, and being at the center of operations, this role is for you.

Roles & Responsibilities

· Take complete ownership of coordination and management of the Local Service Team.

· Monitor pending service calls, parts availability, and demo/pre-sales activities through GSX and update the same in ERP.

· Conduct daily discussions with the Service Manager / Service In-Charge regarding pending calls, call allocation, and feedback on engineers’ previous-day activities.

· Ensure timely collection of complete call reports from engineers to log or close service calls in ERP.

· Verify warranty status of customer machines and understand the issue clearly before assigning calls to engineers.

· Coordinate with multiple departments for service-related activities such as Demo, Pre-Sales, AMC, and Warranty Replacements.

· Track engineers’ movement, call reports, tools, materials, and accessories.

· Monitor the repair status of customer machines available in-office and provide regular updates to customers.

· Ensure engineers are provided with a complete checklist before installations or service calls (customer contact details, address, machine details, etc.).

· Maintain updated records of standby machines and machines under in-house repair.

· Manage and maintain a list of third-party vendors for repair of monitors, power supplies, printers, and other components.

· Coordinate with reception for material collection and delivery, and with office staff to ensure proper packing of dispatched items.

· Create Service Orders (SO) for service calls and third-party sales in ERP, and follow up on service-related customer payments.

· Maintain conveyance sheets for engineers and prepare daily, monthly Excel reports on call status, sales, and service charges.

· Keep detailed records of engineers’ tool bags, accessories, and service equipment.

· Share timely service-related updates, reports, and follow-ups with Service Managers and concerned stakeholders.

· Maintain accurate records of inward and outward service materials, machines, courier dispatches, and service databases.

Requirements

· Graduate / Diploma holder in any discipline (technical background preferred).

· 2–4 years of experience in service coordination, service operations, or technical support roles.

· Hands-on experience with ERP systems, MS Excel, and service documentation.

· Strong coordination, communication, and follow-up skills.

· Good understanding of warranty processes, service workflows, and field service operations.

· Detail-oriented with strong organizational and record-keeping abilities.

Contact Details

Contact person – Vandana Verma
Email Id – [email protected]
Website - https://srsg.com/

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹450,000.00 per year

Benefits:

Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund

Application Question(s):

Current CTC
Expected CTC

Location:

Delhi (Preferred)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in dl

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