Model Town Delhi Delhi Front office Jobs – 174 Open Jobs Today

Front Desk Receptionist
Pachouli Wellness Clinic —Model Town, Delhi, Delhi
- ₹22,000 - ₹26,000 a month
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Flexible schedule
Quick apply
7d
Front Office Faculty
The Global Institute of Hotel Management —Model Town, Delhi, Delhi
- ₹18,000 - ₹22,000 a month
- Full-time
- Hospitality
- English
- Bachelor's degree
Quick apply
AsstMgr-Front Office I
Marriott International, Inc —Delhi, Delhi
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Front Desk Manager (Physiotherapy Clinic)
MEDLOC HEALTHCARE SERVICES —Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
7d
Assistant Front Office Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- Hospitality
- No experience needed
- 12th Pass
OPD Billing (Evening Shift)
The Healing Touch Eye Centre —New Delhi District, Delhi
- ₹15,000 - ₹25,000 an hour
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Paid sick time
Quick apply
Receptionist
Sain Security and Manpower Solution Private Limited —Karol Bagh, Delhi, Delhi
- ₹20,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- In-person
- Diploma
Quick apply
Personal Secretary to Director
Sain Security and Manpower Solution Private Limited —Karol Bagh, Delhi, Delhi
- ₹40,000 - ₹65,000 a month
- Microsoft Office
- Administrative experience
- Bachelor's degree
Quick apply
3d
Front Desk Executive
Aclassmarble —Moti Nagar, Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Front Office Associate
Marriott International, Inc —Delhi, Delhi
- Full-time
- 12th Pass
- Supervising experience
Assistant Manager - Front Desk
Marriott International, Inc —Delhi, Delhi
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Front Desk Receptionist
Proctus info Pvt. Ltd. —Delhi, Delhi
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
Receptionist (Lajpat Nagar, Delhi)
Crown Veterinary Services Pvt. Ltd —Lajpat Nagar, Delhi, Delhi
- ₹30,000 - ₹45,000 a month
- Weekend availability
- Customer service
- English
- Microsoft Office
Quick apply
8d
AESTHETIC CENTER RECEPTIONIST
Cosmetica India Aademy —Karol Bagh, Delhi, Delhi
- ₹20,000 - ₹22,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
14d
Front Desk Executive
Avience Biomedicals Ltd. —Janakpuri, Delhi, Delhi
- ₹22,000 - ₹26,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid sick time
Quick apply
11d
AsstMgr-Front Desk
Marriott International, Inc —Delhi, Delhi
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Front Office Executive (Receptionist)
Tecnia Institute of Advanced Studies —Rohini, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Receptionist
Career Strategy Solutions —Shakurpur, Delhi
- ₹18,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
14d
Hospital Front Desk Executive
Novaneo Hospital —Budh Vihar, Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Assistant General Manager
Southgate Resorts & Hotels Pvt. Ltd. —South East District, Delhi
- ₹35,000 - ₹55,000 a month
- Weekend availability
- Management
- Bachelor's degree
- Business Administration
- Food provided
- Paid sick time
Quick apply
12d

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Front Desk Receptionist

Pachouli Wellness Clinic
Model Town, Delhi, Delhi

Quick apply

Job details

Permanent | Full-time
₹22,000 - ₹26,000 a month
7 days ago

Benefits

Flexible schedule

Qualifications

Hospitality
Customer service
Upselling
Bachelor's degree
Conflict management
Conversion optimisation
Communication skills
Time management

Full job description

Front Desk Receptionist

Location: Pachouli – Model Town
Department: Front Office / Guest Experience
Reporting To: Clinic Manager / Centre Head
Employment Type: Full-Time

Position Overview

The Front Desk Receptionist is responsible for creating an exceptional first impression and delivering a premium guest experience at Pachouli. The role involves managing front office operations, appointment scheduling, billing coordination, client relationship management, and supporting clinic revenue generation through effective communication and service excellence.

The Front Desk Receptionist serves as the first point of contact for all guests and plays a vital role in maintaining Pachouli's brand image, client satisfaction, and operational efficiency.

Working Schedule

Working Days: 6 Days per Week
Weekly Off: 1 Rotational Weekday Off
Shift Duration: 9 Hours (Including Breaks)
Shift Timing: As per Clinic Operational Requirements

Key Responsibilities (KRAs)

1. Guest Experience & Customer Service

Welcome and assist all guests in a warm, professional, and courteous manner.
Ensure a seamless and personalized guest experience.
Manage guest inquiries, concerns, and feedback effectively.
Maintain high levels of client satisfaction and retention.
Ensure premium hospitality standards are consistently delivered.

2. Appointment & Schedule Management

Manage consultation and treatment appointments.
Coordinate schedules of doctors, therapists, and consultants.
Conduct appointment confirmations and reminder calls.
Minimize no-shows and optimize appointment utilization.
Ensure smooth patient flow throughout the day.

3. Revenue & Sales Support

Support achievement of monthly clinic revenue targets.
Promote consultations, treatment packages, memberships, and retail products.
Generate repeat bookings through effective client engagement.
Encourage referrals and client retention initiatives.
Assist in cross-selling and upselling clinic services.

4. Front Office Operations

Manage reception activities as per company SOPs.
Handle client registration, documentation, and record maintenance.
Maintain accurate client information in CRM systems.
Ensure reception and waiting areas remain organized and presentable.
Prepare daily operational reports as required.

5. Billing & Cash Handling

Generate bills and collect payments accurately.
Handle cash, card, UPI, and other digital transactions.
Ensure zero discrepancy in daily cash reconciliation.
Maintain proper payment records and receipts.
Support daily closing procedures and audits.

6. Client Relationship Management

Build long-term relationships with clients.
Conduct treatment follow-ups and inactive client reactivation calls.
Maintain confidentiality of client records.
Ensure timely communication regarding appointments and offers.

7. Team Coordination

Coordinate effectively with doctors, therapists, counsellors, and clinic staff.
Facilitate smooth communication between guests and service providers.
Escalate operational issues to management when required.
Support seamless clinic operations and guest journey.

8. Compliance & Quality Standards

Follow all company policies, SOPs, and confidentiality guidelines.
Maintain hygiene, safety, and service quality standards.
Support internal audits and compliance requirements.
Ensure adherence to clinic operational protocols.

9. Administration & Inventory Support

Maintain front office records and documentation.
Monitor reception supplies and stationery inventory.
Ensure reception ambience aligns with Pachouli brand standards.
Support cleanliness and upkeep of guest-facing areas.

10. Learning & Professional Development

Participate in training programs and performance reviews.
Continuously improve communication, sales, and customer service skills.
Demonstrate professionalism, accountability, and ownership.

Key Performance Indicators (KPIs)

Guest Satisfaction Score (GSS)
Appointment Booking & Conversion Rate
Consultation Achievement
Revenue Contribution
Upselling & Cross-Selling Performance
Client Retention Rate
Repeat Visit Ratio
No-Show Reduction Rate
Billing Accuracy
Cash Reconciliation Accuracy
Complaint Resolution Turnaround Time (TAT)
CRM Data Accuracy & Compliance Score

Skills & Competencies

Excellent Communication Skills
Strong Customer Service Orientation
Sales & Persuasion Ability
Computer & CRM Proficiency
Professional Grooming & Etiquette
Multitasking Capability
Problem-Solving Skills
Conflict Resolution & Client Handling
Team Coordination & Time Management

Educational Qualification & Experience

Graduate in Any Discipline (Preferred)
1–3 Years of Experience in Clinic, Hospitality, Spa, Salon, Wellness, Healthcare, Retail, or Front Office Operations
Freshers with Excellent Communication and Customer Service Skills may also apply

Work Environment

Premium Aesthetic, Dermatology & Wellness Clinic
Client-Facing and Service-Oriented Role
Fast-Paced and Performance-Driven Environment
Growth and Learning Opportunities within the Organization.

Pay: ₹22,000.00 - ₹26,000.00 per month

Benefits:

Flexible schedule

Work Location: In person

Quick apply

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