Orissa Associate operations Jobs – 52 Open Jobs Today

Process Associate
Wipro Limited —Bhubaneswar, Odisha
- B.Sc
- English
- Master's degree
Management Associate
Shivangi Associates —Bhubaneswar, Odisha
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Cell phone reimbursement
- Food provided
Quick apply
Back Office Associate
MAXSYS AUTOMATION —Chandrasekharpur, Bhubaneswar, Odisha
- ₹12,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
- Cell phone reimbursement
- Food provided
Quick apply
Associate - Operations
KIDS Hospital —Bhubaneswar, Odisha
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
- Commuter assistance
- Paid time off
Quick apply
8d
Diploma Mechanical Engineer (Trainee and experience)
Umang Associates —Cuttack, Odisha
- ₹15,000.00 - ₹64,977.91 a month
- Full-time
- AutoCAD
- Schematics
- CAD
Quick apply
Operation Associate
Incobist —Bhubaneswar, Odisha
- ₹2,00,000 - ₹3,00,000 a year
- Bachelor's degree
- Communication skills
Associate, Treasures Relationship Manager, Consumer Banking Group
DBS Bank —Bhubaneswar, Odisha
- Full-time
- Master's degree
- Bachelor's degree
- MBA
Associate Manager – Enterprise Business Development (SDR)
MOHE – Minati’s Organization of Health and Education —Bhubaneswar, Odisha
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- Engineering
- Health insurance
- Work from home
Quick apply
Office Assistant
Tarini Enterprises —Bhubaneswar, Odisha
- ₹15,086.00 - ₹18,325.71 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Office Coordinator
KAILAS FURNITURE —Cuttack, Odisha
- ₹15,018.88 - ₹18,947.85 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Associate Manager - SHEQ
Linde —Raurkela, Odisha
- Engineering
- Bachelor's degree
- Diploma
Head Corporate Communication TSK & TSM
Tata Steel Ltd —Jajpur, Odisha
- Part-time
- Master's degree
- Bachelor's degree
- Diploma
Quick apply
Process Associate
Practomind Technologies Private Limited —Bhubaneswar, Odisha
- ₹10,000 - ₹15,000 a month
- Full-time
- CRM software
- Customer service
- Organisational skills
- Health insurance
- Cell phone reimbursement
Quick apply
8d
Professor / Associate Professor / Assistant Professor - Management Studies
Jagadguru Kripalu University —Cuttack, Odisha
- Full-time
- Doctoral degree
- Research
- Master's degree
Quick apply
Relationship Associate - Branch Banking
AxisMaxlife —Odisha
- Sales
- English
- Master's degree
- Health insurance
Chatbot, Machine Learning and Artificial Intelligence
Tata Insights and Quants —Kalinga Nagar, Bhubaneswar, Odisha
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Program Support Assistant
The Antara Foundation —Bhubaneswar, Odisha
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Assistant Manager Security
Tata Steel Ltd —Jajpur, Odisha
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
Front Office Sales Associate
PrintCraft —Brahmapur, Odisha
- Up to ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Food provided
Quick apply
9d
Tele Recruitment Associate
Venturesathi Business Services LLP —Raurkela, Odisha
- ₹9,000 - ₹10,000 a month
- Full-time
- CRM software
- Customer service
- Salesforce
- Health insurance
- Flexible schedule
Quick apply
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Process Associate

Wipro Limited -
Bhubaneswar, Odisha

Apply Now

Job details

Fresher

Qualifications

B.Sc
English
Master's degree
Analysis skills
Science
Bachelor's degree
Computer skills
B.E.
Business Administration
Typing
MBA

Full job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: Process Associate
City: Bhubaneswar
State/Province: Odisha
Posting Start Date: 6/28/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:
͏

Do

Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAÃ¢ÂÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
Job Description

Experience Profile Education Requirements
Role Offshore Staff Offshore Staff
Associate Fresher or Experience
Strong aptitude for learning system software and product specific information
Strong analytical skills
Good English Comprehension skills
Ability to multitask with Keyboard shortcut skills
Having good hands on to computer typing Skills with a speed of 30WPM and 90% Accuracy.
Should be comfortable working in 24/7 shifts as per the business requirement Under Graduate/ Graduate Degree - Business or any discipline

B.SC IT,MBA,BE not eligible to apply

͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersÃ¢ÂÂ and clientsÃ¢ÂÂ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏

Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Claims_Processing .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Apply Now

Refine Your Search

associate operations jobs in orissa

Process Associate

Management Associate

Back Office Associate

Associate - Operations

Diploma Mechanical Engineer (Trainee and experience)

Operation Associate

Associate, Treasures Relationship Manager, Consumer Banking Group

Associate Manager – Enterprise Business Development (SDR)

Office Assistant

Office Coordinator

Associate Manager - SHEQ

Head Corporate Communication TSK & TSM

Process Associate

Professor / Associate Professor / Assistant Professor - Management Studies

Relationship Associate - Branch Banking

Chatbot, Machine Learning and Artificial Intelligence

Program Support Assistant

Assistant Manager Security

Front Office Sales Associate

Tele Recruitment Associate

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