Ghitorni Delhi Delhi Service agent Jobs – 1104 Open Jobs Today

Reservations Sales Agent
Ekaanta —Delhi, Delhi
- ₹25,000.63 - ₹30,000.14 a month
- Full-time
- Hospitality
- Sales
- English
Quick apply
Senior Tour Executive
Tripoint Holidays Pvt Ltd —Jasola, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Sales
- English
- Cell phone reimbursement
Quick apply
7d
B2B Ticketing Executive
Aertrip India Limited —Ghitorni, Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Commuter assistance
- Paid time off
Quick apply
6d
Underwriting Manager Trucking Insurance (US Market)
APPLEXA INFOTECH SOLUTIONS OPC PVT LTD —Delhi, Delhi
- ₹4,35,170.31 - ₹15,92,959.05 a year
- Full-time
- Analysis skills
- Supervising experience
- Financial services
- Food provided
Quick apply
2d
Quality Analyst – Travel Industry
Aertrip India Limited —Ghitorni, Delhi, Delhi
- ₹20,000 - ₹40,000 a month
- Full-time
- Customer service
- Analysis skills
- In-person
- Paid time off
- Paid sick time
Quick apply
Urgent hiring Import & Export Pricing Air & Ocean Freight
lakshy enterprises —Mahipalpur, Delhi, Delhi
- ₹30,000 - ₹35,000 a month
- Urgently hiring
- Bachelor's degree
- In-person
Quick apply
13d
Administrative Assistant
Better Cotton —Delhi, Delhi
- ₹9,04,716 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
Dept agent recovery
Konexion back office pvt ltd —Lajpat Nagar, Delhi, Delhi
- ₹16,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
23h
Operations Executive - Unclaimed Investment Recovery
CJ konsultants —Lajpat Nagar, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Finance
- Bachelor's degree
- Organisational skills
Quick apply
Cyber Security Analyst
Talanos Cyber Security —Delhi, Delhi
- ₹2,73,954.58 - ₹12,47,600.97 a year
- Full-time
- Analysis skills
- Communication skills
- Paid time off
- Work from home
Quick apply
Customer Support Manager
BookLeaf Publishing —Delhi, Delhi
- ₹20,000 - ₹40,000 a month
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Paid sick time
Quick apply
6d
Field Recovery Executive / Debt Collection Agent (Field Collections)
Indian Manpower Services —Delhi, Delhi
- ₹20,000 - ₹60,000 a month
- Full-time
- Driving
- Conflict management
- In-person
Quick apply
Business Analyst - I
TravClan Technology India —Connaught Place, Delhi, Delhi
- ₹8,00,000 - ₹15,00,000 a year
- Full-time
- Windows
- Master's degree
- SQL
7d
Hospitality Recruitment Screener/Interviewer
Matchworkers International Consultancy Private Limited —Delhi, Delhi
- From ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- Recruiting
Quick apply
22h
Customer Support Manager
Skynet Worldwide Express —Kapashera., Delhi, Delhi
- Up to ₹35,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
SME (Subject Matter Expert)
Enhanceplus consultant —Gurugram, Haryana
- Up to ₹5,00,000 a year
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
1d
Telesales Executive tour
Adieu Holidays Pvt ltd —Dwarka, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
22h
MIS Executive – Collections
Zollowup Services Pvt Ltd —Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Health insurance
Quick apply
10d
Key Account Manager
Aardour worldwide logistics —Gurugram, Haryana
- ₹40,000 - ₹1,00,000 a month
- Full-time
- Sales
- Customer service
- Business development
- Paid time off
- Paid sick time
Quick apply
Key Account Manager: AI Projects ( US Market)
DigiLantern —Noida, Uttar Pradesh
- ₹50,000 - ₹80,000 a month
- Full-time
- Customer service
- Business development
- Project management
- Cell phone reimbursement
- Work from home
Quick apply

I want to receive the latest job alerts for service agent in ghitorni delhi delhi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service agent jobs near ghitorni delhi delhi

Mis Executive jobs in Delhi, Delhi

Key Account Manager jobs in Noida, Uttar Pradesh

Reservation Agent jobs in Delhi, Delhi

Administrative Assistant jobs in Delhi, Delhi

Key Account Manager jobs in Gurugram, Haryana

Account Executive jobs in Vadodara, Gujarat

Work From Home , Mis Executive jobs in Bengaluru, Karnataka

Mis Executive jobs in Guwahati, Assam

Mis Executive jobs in Majiwada, Thane, Maharashtra

Mis Executive jobs in Chandigarh G.p.o., Chandigarh, Chandigarh

Mis Executive jobs in Pitampura, Delhi, Delhi

Mis Executive jobs in Chandni Chowk, Delhi, Delhi

Loan Recovery jobs in Madhya Pradesh

Recovery Agent jobs in Delhi

Dra Collection ,recovery jobs in Andhra Pradesh

Recovery Agent jobs in Orissa

Collection Recovery jobs in Janakpuri, Delhi, Delhi

Recovery Agent jobs in Maharashtra

Creative Director jobs in Remote

Senior Executive Director jobs in Perumanur, Kochi, Kerala

Reservations Sales Agent

Ekaanta
Delhi, Delhi

Quick apply

Job details

Permanent | Fresher | Full-time
₹25,000.63 - ₹30,000.14 a month

Qualifications

Hospitality
Guest relations
Tourism
Sales
Upselling
English
Microsoft Office
Bachelor's degree
Conversion optimisation
B2B
Direct sales
Hindi
Communication skills
Hotel experience

Full job description

Ekaanta is a luxury wellness retreat. Rooted in mindfulness, hospitality, and transformative wellness experiences, Ekaanta offers guests an opportunity to reconnect with themselves through conscious living, Ayurvedic therapies, meditation, nature immersion, and exceptional hospitality.

As a boutique retreat, every guest interaction at Ekaanta is deeply personal. The Reservations Executive plays a critical role as the first point of contact, shaping the guest experience even before arrival while contributing significantly to revenue generation, guest satisfaction, and strategic partnerships.

KEY RESPONSIBILITIES

1. Reservations Management

Manage and process reservations across multiple channels including telephone, email, WhatsApp, website inquiries, OTA platforms, travel agents, referral partners, and walk-in inquiries.
Handle room bookings, wellness packages, retreat programs, corporate retreats, yoga retreats, group stays, and special event reservations.
Accurately process reservation confirmations, amendments, cancellations, room allocations, and special guest requests.
Ensure all reservation details are correctly recorded in the PMS and booking systems.
Maintain up-to-date room inventory, availability, rates, and booking records.
Monitor reservation status daily to ensure smooth operations and timely guest arrivals.

2. Guest Experience & Consultation

Act as a Wellness Hospitality Consultant — understanding guest needs and recommending the most suitable room categories, wellness programs, therapies, and curated experiences.
Educate guests about Ekaanta’s wellness philosophy, accommodation offerings, Ayurvedic experiences, dining concepts, and curated activities.
Respond promptly and professionally to all guest inquiries while maintaining a warm, personalized approach.
Build meaningful relationships with guests from the very first interaction through arrival and beyond.
Assist guests in planning their stay including transportation, wellness schedules, therapies, and special occasions.
Manage VIP guest requests and ensure all preferences are communicated to relevant departments.

3. Revenue Generation & Sales

Convert inquiries into confirmed bookings through effective communication and relationship-building.

Actively upsell the following:

◦ Higher room categories and extended stays

◦ Wellness packages and Ayurvedic therapies

◦ Curated dining experiences

◦ Seasonal offers and retreat programs

Maximize room occupancy and Average Daily Rate (ADR).
Identify opportunities to increase guest spend through value-added experiences.
Follow up on pending inquiries and leads to improve conversion rates.
Track conversion performance and support revenue targets established by management.
Assist in implementing promotional campaigns and special seasonal offers.

4. Corporate Retreats & Group Bookings

Handle all inquiries for:

◦ Corporate offsites and leadership retreats

◦ Wellness, yoga, and spiritual retreats

◦ Family gatherings and group travel programs

Prepare customized proposals, quotations, and rooming plans for groups.
Coordinate group requirements with operations and guest relations teams.
Assist with room block management and allocation for groups.
Manage pre-arrival communications and ensure all group requirements are documented and executed.
Support retreat facilitators, wellness leaders, and corporate organizers throughout the booking process.

5. Travel Trade & B2B Relationship Management

Build and maintain strong relationships with:

◦ Travel Agents, Tour Operators, and Destination Management Companies (DMCs)

◦ Luxury Travel Advisors and Corporate Travel Planners

◦ Wellness Facilitators, Retreat Leaders, and Concierge Networks

Respond to B2B inquiries and partnership opportunities.
Prepare and share rate sheets, proposals, contracts, and promotional material.
Follow up with travel partners for conversions and repeat business.
Assist in expanding Ekaanta’s network of domestic and international travel partners.
Support participation in travel trade events, networking opportunities, and familiarization trips.

6. OTA & Distribution Channel Management

Monitor reservations across OTA platforms and booking channels.
Ensure rate parity and inventory accuracy across all channels.
Coordinate with channel managers and PMS systems to avoid overbookings and discrepancies.
Monitor OTA reviews and guest feedback trends.
Assist management in optimizing online distribution channels and booking performance.

7. Interdepartmental Coordination

Coordinate closely with Front Office, Wellness Team, Housekeeping, Operations, Guest Relations, and Finance to:

Communicate guest preferences, arrival details, special requests, and booking updates effectively.
Ensure a seamless guest journey from reservation to departure.
Support operational planning based on upcoming arrivals and occupancy forecasts.

8. Reporting & Administration

Prepare daily, weekly, and monthly reservation reports.
Monitor occupancy levels, booking trends, lead sources, and conversion metrics.
Maintain guest databases and CRM records.
Assist management with forecasting and revenue planning.
Ensure compliance with reservation policies, payment procedures, and documentation requirements.

REQUIREMENTS

Educational Qualification

Graduate in any discipline; Hospitality or Tourism background preferred.

Experience

Minimum 2–5 years of experience in reservations, hospitality sales, guest relations, or front office operations.

Skills & Competencies

Excellent verbal and written communication skills in English and Hindi.
Strong interpersonal and relationship-building abilities.
Passion for hospitality, wellness, and guest service.
Strong sales orientation with the ability to convert inquiries into bookings.
Excellent organizational and multitasking skills.
High attention to detail and accuracy.
Ability to work independently while maintaining team collaboration.
Professional appearance and positive attitude.
Comfortable working in a dynamic luxury hospitality environment.

PREFERRED QUALIFICATIONS

Experience in luxury hotels, wellness retreats, boutique resorts, or premium hospitality brands.
Experience handling corporate retreats, group bookings, and travel trade partnerships.
Familiarity with PMS software, channel managers, OTA platforms, CRM systems, and Microsoft Office Suite.
Understanding of wellness tourism, luxury travel, Ayurveda, yoga retreats, and experiential hospitality.
Existing relationships within the travel trade or corporate travel ecosystem would be a strong advantage.

KEY SUCCESS METRICS (KPIs)

KPI Metric

Description

Reservation Conversion Rate

Percentage of inquiries successfully converted into confirmed bookings.

Room Occupancy Achievement

Maintaining and exceeding occupancy targets set by management.

RevPAR

Revenue per Available Room tracked monthly against targets.

Wellness Package Sales

Volume and value of wellness packages and therapy bookings generated.

Upselling Revenue

Additional revenue generated through room upgrades and value-added services.

Group & Corporate Booking Revenue

Total revenue from group retreats, corporate offsites, and event bookings.

B2B Partner Acquisition

Number of new travel agents, DMCs, and corporate partners onboarded.

Guest Satisfaction Scores

Ratings from post-stay surveys and OTA review platforms.

Repeat Guest Bookings

Percentage of returning guests and loyalty-driven bookings.

Pay: ₹25,000.63 - ₹30,000.14 per month

Application Question(s):

How many years of OTA, B2B and B2C experience do you have?

Experience:

Hotel Sales: 1 year (Required)

Language:

English (Required)

Shift availability:

Day Shift (Required)

Work Location: In person

Quick apply

Refine Your Search

service agent jobs in ghitorni delhi delhi

Reservations Sales Agent

Senior Tour Executive

B2B Ticketing Executive

Underwriting Manager Trucking Insurance (US Market)

Quality Analyst – Travel Industry

Urgent hiring Import & Export Pricing Air & Ocean Freight

Administrative Assistant

Dept agent recovery

Operations Executive - Unclaimed Investment Recovery

Cyber Security Analyst

Customer Support Manager

Field Recovery Executive / Debt Collection Agent (Field Collections)

Business Analyst - I

Hospitality Recruitment Screener/Interviewer

Customer Support Manager

SME (Subject Matter Expert)

Telesales Executive tour

MIS Executive – Collections

Key Account Manager

Key Account Manager: AI Projects ( US Market)

I want to receive the latest job alerts for service agent in ghitorni delhi delhi

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected