Ka Guest service Jobs – 943 Open Jobs Today

Guest Service Associate
RAHO Hospitality —Bengaluru, Karnataka
- ₹35,000 a month
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
Quick apply
Guest Relation Executive
EARA Group —Sahakar Nagar, Bengaluru, Karnataka
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Word
- Hospitality
- English
- Health insurance
Quick apply
Resort Manager with accommodation and Food
Nikhara Bharath Construction Company Limited —Sakleshpur, Karnataka
- From ₹30,000 a month
- Weekend availability
- Hospitality
- Budgeting
- In-person
- Food provided
Quick apply
Guest Relation Executive
GRT —Indiranagar, Bengaluru, Karnataka
- ₹45,000 - ₹50,000 a month
- Full-time
- English
- In-person
- Guest services
- Health insurance
Quick apply
Duty Manager
PVRINOX —Mysuru, Karnataka
- ₹25,000 - ₹35,600 a month
- Weekend availability
- Hospitality
- Microsoft Office
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
1d
Overnight Shift Hotel Receptionist
SEASONS SUITES —Koramangala, Bengaluru, Karnataka
- ₹15,000 - ₹22,000 a month
- Overnight shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Paid time off
- Paid sick time
Quick apply
Guest Relations & Reservation Executive (Kannada Speaking - Hybrid Role) Receiving Calls
CostalStays —Udipi, Karnataka
- From ₹9,000 a month
- Part-time
- Hospitality
- Customer service
- English
- Cell phone reimbursement
- Work from home
Quick apply
Guest Relation Executive
Medifit —Bengaluru, Karnataka
- ₹35,000 - ₹38,000 a month
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Health insurance
- Food provided
Quick apply
1d
Hotel Receptionist
SEASONS SUITES —Bommasandra, Bengaluru, Karnataka
- ₹15,000 - ₹22,000 a month
- Overnight shift
- Microsoft Word
- Customer service
- English
- Paid time off
Quick apply
Guest Delight Manager
Prasum Sourcing solutions privated limited —Whitefield, Bengaluru, Karnataka
- ₹40,000.51 - ₹46,416.13 a month
- Hospitality
- Customer service
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
Trainer-Guest Service Associate (F&B Services)
Don Bosco Tech Society —Mysuru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Senior Front Office Executive
Hotel Golden Rivera —Mysuru, Karnataka
- ₹20,000 - ₹28,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
Quick apply
11d
Naturalist
The Serai, Coffee Day Hotels and Resorts —Chikmagalur, Karnataka
- ₹25,000 - ₹40,000 a month
- Full-time
- English
- Microsoft Office
- Business development
- Health insurance
- Food provided
Quick apply
7d
Community Manager
Locobear —Richmond Town, Bengaluru, Karnataka
- ₹45,000 - ₹80,000 a month
- Weekend availability
- Hospitality
- Bachelor's degree
- In-person
- Paid time off
- Paid sick time
Quick apply
Guest Relations Manager
Eagleton-The Golf Resort —Bidadi, Karnataka
- ₹40,000 - ₹50,000 a month
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
- Paid time off
- Flexible schedule
Quick apply
Senior Event Management Associate
Breakout Escape Rooms —Bangalore City, Bengaluru, Karnataka
- ₹3,60,000 - ₹5,00,000 a year
- Full-time
- Hospitality
- Customer service
- Organisational skills
Quick apply
Night Manager
Area 83 —Bannerghatta, Bengaluru, Karnataka
- ₹35,000 - ₹40,000 a month
- Overnight shift
- Hospitality
- Customer service
- English
Quick apply
Front Office Receptionist
RAHO Hospitality —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹35,000 a month
- Full-time
- Hospitality
- English
- In-person
Quick apply
Sr. Front Office Executive
GRT —Indiranagar, Bengaluru, Karnataka
- ₹45,000 - ₹50,000 a month
- Full-time
- English
- Front desk
- In-person
- Health insurance
Quick apply
Assistant Front Office Manager
HPK & Associates —Bengaluru, Karnataka
- ₹57,031.72 - ₹79,823.14 a month
- Weekend availability
- Hospitality
- Administrative experience
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply

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Guest Service Associate

RAHO Hospitality
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹35,000 a month

Qualifications

Hospitality
Pricing
Microsoft Excel
Customer service
English
Kannada
Computer skills
Typing
Hindi
Communication skills
Negotiation
Time management

Full job description

About RAHO:

Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna.

Raho focuses on offering immersive and affordable travel experiences tailored to millennials. The Bengaluru-based startup has successfully raised Seed funding to begin revolutionizing the Indian travel and hospitality sector.

Title: Guest Service Representative (Full Time)

Location: Bangalore.

Salary: 35,000/month.

Experience: 1+ year experience in the hospitality industry, candidates with a psychology background are welcome to apply!

Work hours: In office 10am - 6pm, Monday to Friday. Needs to be available on phone post 6pm till 9pm for a total of approximately 1 hour of work. The one hour of work depends on guest needs.

Role: Guest support is responsible for building long-lasting relationships with our guests. This includes responding to emails, chat and outbound calls within the given TAT and resolving the issue. The company places customers first and this role is extremely important as the first point of contact between customers and our companies’ personnel. We want our guests to have memorable and high-quality vacation experiences.

What to expect from us?

Open door policy - we are available in case you need to talk about any issues
We are a growing start-up
Passionate and driven colleagues

What do we expect from you?

Behaviours:

Able to effectively handle deadlines
Hardworking and Commitment
Integrity and transparency
Proactive and openness to criticism
Ability to successfully adapt to changes in the work environment

Communication Skills:

Excellent communication skills (written and verbal)
Knowledge of other languages is a big plus (especially Hindi and Kannada)
Excellent documentation skills
Good comprehension skills – ability to clearly understand and state the issues guest’s present
Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

Familiarity with Microsoft Excel
Excellent typing skills
Demonstrates understanding of the Internet, Airbnb, and competitor websites
Demonstrates an ability to learn in various media

Guest Focus:

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize guest needs
Demonstrates interpersonal skills with a diverse guest base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging guest issues, escalating when necessary

Problem Solving Skills:

Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent guest service.

What are your primary responsibilities?

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Ensure customer satisfaction ratings of 9 and above
Ensure sale of food and service bundles above acceptable levels
Reply to all inquiries within 15 minutes of being raised
Should be always virtually available to the customer during their stay
Communicating with customers through various channels (email/chat/phone/social media).
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Actively listening to, promptly acknowledging and resolving customer inquiries and complaints.
Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary and extracting insights.
Providing feedback on the efficiency of the customer service process. Keeping yourself updated on company products and services to effectively manage customer queries
Work with on ground staff to meet guest needs

It would be great if you also have

Experience working in startups
Experience/background in hospitality industry

Sounds like your dream job?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. We are excited to hear from you, don't hesitate to apply!

This position is based in Bangalore, India.

We only accept applications in English

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

guest service jobs in ka

Guest Service Associate

Guest Relation Executive

Resort Manager with accommodation and Food

Guest Relation Executive

Duty Manager

Overnight Shift Hotel Receptionist

Guest Relations & Reservation Executive (Kannada Speaking - Hybrid Role) Receiving Calls

Guest Relation Executive

Hotel Receptionist

Guest Delight Manager

Trainer-Guest Service Associate (F&B Services)

Senior Front Office Executive

Naturalist

Community Manager

Guest Relations Manager

Senior Event Management Associate

Night Manager

Front Office Receptionist

Sr. Front Office Executive

Assistant Front Office Manager

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