Manesar, Haryana Operations administrator Jobs – 143 Open Jobs Today

Service Desk Analyst (Contract)
JAMY INTERACTIVE INC —Gurugram, Haryana
- ₹24,35,740.90 - ₹32,38,009.96 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- 12th Pass
- Work from home
Quick apply
10d
Digital Analyst: Coveo Search & Merchandising Specialist (Coveo Administrator)
Agilent Technologies India Pvt Ltd. —Manesar, Gurugram, Haryana
- Full-time
- Remote
- Computer Science
- Merchandising
- Analysis skills
Office Administrator
Techhop Enterprise Private Ltd —Gurugram, Haryana
- ₹25,000.00 - ₹34,280.47 a month
- Bachelor's degree
- Human resources
- In-person
Quick apply
MS SQL Database Administrator
GSPANN Technologies —Gurugram, Haryana
- ₹15,00,000 - ₹28,00,000 a year
- Full-time
- Azure
- SQL
- AWS
- Food provided
Quick apply
System Administrator
TrakNTell —Gurgaon H.O, Gurugram, Haryana
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
21h
Admin Executive
LAKN DESIGN —Gurugram, Haryana
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
IT Administrator
Seitz GmbH —Gurugram, Haryana
- Up to ₹8,00,000 a year
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Quick apply
21h
Junior Product Manager
Turning Cloud Solutions —Gurugram, Haryana
- ₹50,000 - ₹75,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- APIs
- Flexible schedule
Quick apply
Acumatica Administrator
Swetang Engineers —Gurugram, Haryana
- ₹5,20,718.18 - ₹14,00,000.00 a year
- Full-time
- Hybrid work
- ERP systems
- SQL
- Analysis skills
Quick apply
Site Administration - NCR
Larsen & Toubro —Gurugram, Haryana
- MSW
- Management
- Microsoft Office
Database Administrator
ApplyBoard —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- SQL
System Administrator
KlearNow.ai —Gurugram, Haryana
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
Senior Salesforce Administrator (6 months FTC)
Sedex —Gurugram, Haryana
- Remote
- Microsoft Outlook
- Salesforce
- Communication skills
IT Administrator
Input Zero Technologies (IZT) —Gurugram, Haryana
- Azure
- Software troubleshooting
- Microsoft Office
Desktop Support Executive
AWL India —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Sr. CRM Executive
Planet Cosmo —Gurugram, Haryana
- ₹25,065.09 - ₹40,397.60 a month
- Full-time
- Customer service
- Bachelor's degree
- In-person
- Flexible schedule
Quick apply
Network Support Executive
Techhansa solutions Private Limited —Gurugram, Haryana
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Cell phone reimbursement
Quick apply
System Administrator - L2
ASSYSTEM —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Gainsight Administrator - Senior Specialist
Mastercard —Gurugram, Haryana
- Full-time
- B.Sc
- Salesforce
- Analysis skills
3d
Benefit Operation Manager
Alight —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Health insurance
- Paid sick time

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Service Desk Analyst (Contract)

JAMY INTERACTIVE INC
Gurugram, Haryana

Quick apply

Job details

Full-time
₹24,35,740.90 - ₹32,38,009.96 a year
10 days ago

Benefits

Work from home

Qualifications

English
Microsoft Office
12th Pass
ServiceNow
10th Pass

Full job description

Responsibilities:

Supporting the Service Delivery Manager, taking responsibility for the day-to-day operations of managing incidents and service request tickets raised by external customers as well as tickets raised by internal employees and systems from creation, through assignment to closure
Perform diagnostics of tickets and their status by client and other criteria
Assign tickets to support resources based on client, ticket type, ticket priority, assigned support resources
Provide customer-focused 1st line support as part of a team aiming to resolve as issues at first point of contact.
Provide ticket analysis, reporting and follow up based on Service Level Agreements (ticket response and resolution times)
Preparing Customer Reports in line with agreed formats;
Collation of internal KPI metrics in line with agreed formats
Support the Service Delivery Manager and/or PMO in the execution of his/her tasks;
In general, you will support the project teams with ad hoc tasks that will enable a smooth support delivery.

Qualifications

Prior Service Desk Experience – You understand and have previously performed the basic Service Desk Administrative/Analyst tasks such as: Logging a ticket; ticket assignment; changing ticket status, priority, description; ticket reporting; ticket reporting;
Command authority naturally - You don’t need borrowed power to enlist the help of others – you just know how to do it - you are optimistic and are viewed in a favourable light and are valued by the organisations you work for;
Possess quick shifting abilities, knowing what to note and what to ignore - The latter is more important since there’s almost always too much data, and rarely too little; ignoring the right things is better than trying to master extraneous data;
Set, observe, and re-evaluate priorities frequently - You focus and prioritise by ranking what is on your plate constantly and by handling fewer actions, emails, attending fewer meetings, and generally limiting their data input;
Ask good questions and listen to stakeholders - Great analysts/administrators don’t just go through the motions; they care about communication and the opinions of the parties involved and they are sufficiently self-aware to know how their communication is received by those stakeholders;
Do not use information as a weapon or a means of control - You communicate clearly, completely, and concisely, all the while giving others real information without fear of what they’ll do with it.
You understand that you will need to and are excited with the opportunity that you will need to learn so that you can tick the following boxes in the future (your development pat):
Possess expertise in service desk management – You will end up not just having generic service desk management skills; you will also have a deep familiarity with the multiple fields that operates in, the tools we operate and the approaches we deploy that gives you a natural authority and solid strategic insight;
Exercise independent and fair consensus-building skills when conflict arises - But you embrace only as much conflict as is absolutely necessary, working solutions that will benefit the company as a whole;
Cultivate and rely on extensive informal networks inside and outside to solve problems that arise - You identify any critical issues that threaten client support and handle them resolutely (vs. ignoring them);

Pay: ₹2,435,740.90 - ₹3,238,009.96 per year

Benefits:

Work from home

Application Question(s):

What is your current salary and your expected salary ?

Experience:

ServiceNow: 1 year (Preferred)
Kimble: 1 year (Preferred)
Service Desk: 10 years (Preferred)

Work Location: Hybrid remote in Gurugram, Haryana

Quick apply

Refine Your Search

operations administrator jobs in manesar, haryana

Service Desk Analyst (Contract)

Digital Analyst: Coveo Search & Merchandising Specialist (Coveo Administrator)

Office Administrator

MS SQL Database Administrator

System Administrator

Admin Executive

IT Administrator

Junior Product Manager

Acumatica Administrator

Site Administration - NCR

Database Administrator

System Administrator

Senior Salesforce Administrator (6 months FTC)

IT Administrator

Desktop Support Executive

Sr. CRM Executive

Network Support Executive

System Administrator - L2

Gainsight Administrator - Senior Specialist

Benefit Operation Manager

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