Nagpur City H.o Nagpur Maharashtra Administrator (support & operations) Jobs – 34 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Nagpur, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
2d
Lead Administrator (Support &Operations)
HCLTech —Nagpur, Maharashtra
2d
Front Office Executive cum Admin
Little Jewels Kindergarten , Nagpur —Nagpur, Maharashtra
- ₹18,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
3d
ADMINISTRATIVE ASSISTANT
Sewa Bridge Consulting Pvt Ltd —Nagpur, Maharashtra
- ₹20,000 - ₹40,000 a month
- Email
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid sick time
Quick apply
HR Admin
R.D.Distributions —Nagpur, Maharashtra
- ₹35,000 - ₹50,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Manager – ERP Implementation, HR, Accounts & Administration (EPC/Infrastructure Industry Preferred)
M. r. electricals —Nagpur, Maharashtra
- ₹3,07,215.34 - ₹8,00,000.00 a year
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Commuter assistance
- Cell phone reimbursement
Quick apply
Admin Executive
Fun world kindergarten —Nagpur, Maharashtra
- ₹20,000 - ₹25,000 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
13d
Admin operations
Sayf Spine&Trauma Centre —Nagpur, Maharashtra
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
Admin Executive
ARC technologies and Institutions —Nagpur, Maharashtra
- ₹10,508.79 - ₹25,009.03 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
Admin cum HR Executive
TECHNOTECH AIRFLOW SYSTEMS —Nagpur, Maharashtra
- ₹16,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Human resources
- Cell phone reimbursement
Quick apply
Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Nagpur, Maharashtra
- Customer service
- Analysis skills
- Presentation skills
3d
Admin & Technical Manager
Podium systems Pvt. Ltd —Nagpur, Maharashtra
- Up to ₹35,000 a month
- Full-time
- In-person
- Manufacturing
- Diploma
Quick apply
Admin Executive
Rankers Academy Pvt Ltd —Nagpur, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
8d
Front Office, Administration & Branding Coordinator
M. r. electricals —Nagpur, Maharashtra
- ₹12,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Food provided
- Paid sick time
Quick apply
HR & Admin Executive
Diode Infra Pvt Ltd —Nagpur, Maharashtra
- ₹8,000 - ₹20,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
Account Administrator
VALU5 HEALTHCARE —Nagpur, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
- Paid time off
Quick apply
Admin Manager
NGRT Systems —Nagpur, Maharashtra
- Full-time
- Bachelor's degree
- Travel
- Business Administration
Sr. Manager Admin & Facility
KC Overseas Education —Nagpur, Maharashtra
- Full-time
- Engineering
- Microsoft Office
- Project management
Quick apply
11d
Admin (Part-Time)
Fireblaze AI School —Nagpur, Maharashtra
- Up to ₹10,000 a month
- Part-time
- Bachelor's degree
- Travel
Receptionist/Front Office Associate
Fireblaze AI School —Nagpur, Maharashtra
- Up to ₹10,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Sr Administrator (Support & Operations)

HCLTech -
Nagpur, Maharashtra

Apply Now

Job details

2 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Outlook
Software troubleshooting
BMC Remedy
Call center experience
IT service management
Visio
English
Windows
Microsoft Office
Remote access software
Bomgar
ServiceNow
Microsoft Project
Communication skills
Active Directory
Help desk
VPN

Full job description

Nagpur, Maharashtra
Job Summary

Service Desk L1 - English

Key Responsibilities

Responsibilities : - • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team. • A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team. • An ability to balance and plan the short-term actions of the team. • Knowledge and understanding of all relevant industry standards. • Knowledge and understanding of best practices for service management. • Strong communication skills, including the ability to be influential and persuasive with stakeholders. • An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk. • A complete understanding of the organization’s business. • An ability to think critically about systems and to make adjustments consistently as needed. • The ability to manage time effectively while setting the tone of the team through modeling and leadership. • Troubleshoot client software and basic network connectivity problems • Identify, evaluate and prioritize customer problems and complaints • May train users and operators on a limited basis and/or may write training procedures • Participate in on-going training and departmental development • Routine maintenance updates with other IT staff and business units • Provide all required documentation including standards, configurations and diagrams • Provide knowledge transfer of EUC operations • · Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users • · Route problems to internal 2nd and 3rd level IT support staff. • · Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • · Administer and provide User account provisioning. • · Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention\'s. • . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate • support teams and follow up until closure. • . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, • and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs • . Perform user account management activities • Escalate complex problem to appropriate support specialists • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, • presentation graphics, database management systems, electronic mail, and communications) • . Troubleshoot client software and basic network connectivity problems • . Identify, evaluate and prioritize customer problems and complaints • . May train users and operators on a limited basis and/or may write training procedures • . Participate in on-going training and departmental development • . Routine maintenance updates with other IT staff and business units • . Provide all required documentation including standards, configurations and diagrams • . Provide knowledge transfer of EUC operations

Skill Requirements

Phone/Email/Chat support experience necessary. · Technical helpdesk or technical call center experience is necessary. · Disciplined, systematic problem solving skills required. · Hands-on work experience with the following: · Windows Operating systems · Clients: Windows · Servers Knowledge: · Knowledge of Active Directory, Exchange · ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center , ServiceNow · User account creation for Active Directory, Exchange Mailboxes, Distribution lists · Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite : MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio · Internet browsers (e.g. Explorer, Chrome, Firefox), · VPN and remote dial-in users · Support for laptop, desktops, and printers · PDA and blackberry support · Others: Adobe Acrobat and other common desktop applications like Winzip, etc

Other Requirements

Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCL’s value and its methodology

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administrator (support & operations) jobs in nagpur city h.o nagpur maharashtra

Sr Administrator (Support & Operations)

Lead Administrator (Support &Operations)

Front Office Executive cum Admin

ADMINISTRATIVE ASSISTANT

HR Admin

Manager – ERP Implementation, HR, Accounts & Administration (EPC/Infrastructure Industry Preferred)

Admin Executive

Admin operations

Admin Executive

Admin cum HR Executive

Senior Administrator - Desk Side Services, AMT Asset Management Software

Admin & Technical Manager

Admin Executive

Front Office, Administration & Branding Coordinator

HR & Admin Executive

Account Administrator

Admin Manager

Sr. Manager Admin & Facility

Admin (Part-Time)

Receptionist/Front Office Associate

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