Remote Case manager Jobs – 99 Open Jobs Today

Content Moderator
SpocitServiceBpoPvtLTd —Remote
- ₹2,40,000 - ₹3,25,000 a year
- Weekend availability
- Remote
- English
- 12th Pass
- Analysis skills
- Flexible schedule
Quick apply
Customer Success Manager
Sprinto —Remote
- ₹14,000 - ₹35,000 a month
- Remote
- AI
- Communication skills
- Work from home
Quick apply
E-commerce Account Manager
Shop Culture (Wishfry) —Remote
- Up to ₹35,000 a month
- Full-time
- Remote
- Project management
- Presentation skills
- Accounting
- Work from home
- Flexible schedule
Quick apply
14d
Learner Success & Solutions Manager
Able Ventures —Remote
- ₹2,50,000 - ₹5,00,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Paid sick time
Quick apply
14h
QA Manual Tester
Hyper V Solutions LLC —Remote
- ₹10,000 - ₹15,000 a month
- Full-time
- Remote
- Computer Science
- Software development
- Internship
- Paid time off
- Cell phone reimbursement
Quick apply
Assistant Manager - Customer Service
AxisMaxlife —Remote
- Remote
- Analysis skills
Manager - Customer Service
AxisMaxlife —Remote
- Remote
- Analysis skills
Legal Assistant/Paralegal
Fuzion Ventures —Remote
- ₹25,000 - ₹30,000 a month
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
Immigration File manager
Jassal Immigration Consultants —Remote
- ₹10,000 - ₹25,000 a month
- Full-time
- Remote
- CRM software
- Sales
- Customer service
- Work from home
- Flexible schedule
Quick apply
7d
Deputy Manager - Claims
AxisMaxlife —Remote
- Remote
- Negotiation
Manual QA Tester – Mobile App
Zazz —Remote
- Full-time
- Remote
- Continuous improvement
- Communication skills
Asst Manager / Manager - Philanthropic Partnerships (Grants & Growth)
Bhumi —Remote
- ₹7,00,000 - ₹10,00,000 a year
- Full-time
- Remote
Business Analyst (Healthcare Domain)
HelixBeat —Remote
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Remote
- Databases
- Analysis skills
- APIs
Quick apply
5d
Marketing Manager
Team We 3 —Remote
- ₹32,000 - ₹45,000 a month
- Full-time
- Remote
- Master's degree
- Analysis skills
- Project management
Quick apply
Sales Manager - SaaS only
Nandalala Infotech —Remote
- ₹50,000 - ₹60,000 a month
- Remote
- Business development
- Work from home
Quick apply
Software QA-Intern
Jebi Softech Services Pvt Ltd —Remote
- ₹9,000 - ₹12,000 a month
- Remote
- Databases
- Scripting
- APIs
- Health insurance
- Work from home
Quick apply
9d
Product Operations Manager
Norstella —Remote
- Full-time
- Remote
- Engineering
- Master's degree
- Bachelor's degree
- Health insurance
Splunk Admin/Developer
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home
HRIS Implementation Consultant (International UKG READY)
HR1Systems, LLC —Remote
- ₹50,000 - ₹70,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Flexible schedule
Quick apply
Product Manager Instructor
Careerveda —Remote
- ₹800 - ₹1,000 an hour
- Weekend availability
- Remote
- Computer Science
- Engineering
- Master's degree
- Flexible schedule
Quick apply
10d

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Content Moderator

SpocitServiceBpoPvtLTd
Remote

Quick apply

Job details

Full-time
₹2,40,000 - ₹3,25,000 a year

Benefits

Flexible schedule

Qualifications

English
12th Pass
Analysis skills
Quality assurance
Bachelor's degree
Computer skills
Customer support
Typing
Communication skills

Full job description

Job Title

Content Moderator

Job Summary

A Content Moderator reviews text, images, videos, audio, advertisements, and other user-generated content to determine whether it meets platform policies and legal requirements. The role involves identifying and taking action on content that may be inappropriate, harmful, misleading, abusive, or otherwise in violation of established guidelines.

Key Responsibilities1. Content Review and Moderation

Review user-generated content, including:
Text posts
Images
Videos
Comments
Live streams (where applicable)
Advertisements
Determine whether content complies with community standards and platform policies.
Approve, reject, remove, or escalate content based on moderation guidelines.

2. Policy Enforcement

Apply company policies consistently and accurately.
Identify violations such as:
Hate speech
Harassment and bullying
Spam
Misinformation
Graphic violence
Adult or explicit content
Child safety violations
Fraud and scams
Intellectual property infringement
Illegal content
Document decisions according to company procedures.

3. Quality Assurance

Maintain high accuracy while meeting productivity targets.
Follow established workflows and standard operating procedures (SOPs).
Participate in calibration sessions to improve consistency in moderation decisions.

4. Escalation Management

Escalate complex, sensitive, or high-risk cases to senior moderators or specialized teams.
Report urgent issues involving safety, security, or legal concerns according to internal processes.

5. Data Protection and Confidentiality

Handle user information responsibly.
Maintain confidentiality of sensitive or private data.
Follow data privacy and security requirements.

6. Reporting and Documentation

Record moderation outcomes accurately.
Identify recurring trends or emerging issues.
Provide feedback to improve moderation processes and policy implementation.

7. Continuous Learning

Stay updated on policy changes and platform guidelines.
Attend training sessions and complete required certifications.
Adapt to new moderation tools and technologies.

Required SkillsTechnical Skills

Basic computer proficiency.
Familiarity with internet platforms and social media.
Ability to use moderation tools and internal systems.
Strong typing and documentation skills.
Basic knowledge of online safety practices.

Analytical Skills

Strong attention to detail.
Critical thinking and sound judgment.
Ability to identify policy violations accurately.
Consistent decision-making based on guidelines.

Communication Skills

Good written and verbal communication.
Ability to document findings clearly.
Effective collaboration with team members and supervisors.

Time Management

Ability to manage high workloads.
Meet productivity and quality targets.
Work efficiently under deadlines.

Qualifications

Typical requirements include:

High school diploma or bachelor's degree (varies by employer).
Good command of English (additional languages may be required).
Basic knowledge of social media and digital platforms.
Experience in customer support, quality assurance, trust and safety, or content moderation can be an advantage but is not always required.

Working Conditions

A Content Moderator may:

Work in rotational shifts, including nights, weekends, and holidays.
Review a high volume of content each day.
Work from an office or remotely, depending on the employer.
Be required to meet productivity and quality metrics.

Because moderators may encounter disturbing or offensive material, employers often provide training, support resources, and wellness programs to help employees manage the demands of the role.

Key Performance Indicators (KPIs)

Performance may be measured by:

Moderation accuracy
Productivity (cases reviewed per hour/day)
Quality score
Policy compliance
Turnaround time
Attendance and adherence to schedules
Escalation accuracy

Common Tools Used

Content Moderators may use:

Content review dashboards
Case management systems
Internal policy databases
Ticketing systems
Quality monitoring tools
Communication platforms for team collaboration

Career Progression

A Content Moderator can advance to roles such as:

Senior Content Moderator
Quality Analyst (QA)
Policy Specialist
Trust & Safety Specialist
Team Leader
Operations Analyst
Training Specialist
Operations Manager

Pay: ₹240,000.00 - ₹325,000.00 per year

Benefits:

Flexible schedule

Work Location: Remote

Quick apply

Refine Your Search

case manager jobs in remote

Content Moderator

Customer Success Manager

E-commerce Account Manager

Learner Success & Solutions Manager

QA Manual Tester

Assistant Manager - Customer Service

Manager - Customer Service

Legal Assistant/Paralegal

Immigration File manager

Deputy Manager - Claims

Manual QA Tester – Mobile App

Asst Manager / Manager - Philanthropic Partnerships (Grants & Growth)

Business Analyst (Healthcare Domain)

Marketing Manager

Sales Manager - SaaS only

Software QA-Intern

Product Operations Manager

Splunk Admin/Developer

HRIS Implementation Consultant (International UKG READY)

Product Manager Instructor

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