Salt Lake Kolkata West Bengal Customer support coordinator Jobs – 39 Open Jobs Today

Customer Service Associate – Robot Operations Support – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Night shift
- Computer literacy
- Communication skills
Executive Assistant to Director
SHREE JI STEEL CORPORATION —Kolkata, West Bengal
- ₹18,000 - ₹30,000 a month
- Full-time
- Walk-in
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Quick apply
Sales Coordinator
AMBICA DHATU PVT LTD —Kolkata, West Bengal
- ₹20,000 - ₹27,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
14d
Back Office Coordinator
Electro Poles Products Pvt. Ltd. —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
3d
Executive Assistant to Managing Director
Excellent Polycon Pvt. Ltd. —Narendrapur, Kolkata, West Bengal
- ₹15,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
3d
Executive Assistant to Director
Stichwell Exports Pvt Ltd —Kasba Industrial Estate, Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Project Co-ordinator
Encoders Technologies Pvt. Ltd —Kolkata, West Bengal
- ₹15,000 - ₹18,000 a month
- Full-time
- English
- Project management
- Bachelor's degree
Quick apply
Sales Coordinator
MK Patwari Services Pvt Ltd —Chittaranjan Avenue, Kolkata, West Bengal
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Sales
- English
Quick apply
Urgent opening for Academy Coordinator
A N JOHN SALON —Topsia, Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Quick apply
17h
ERP Coordinator
Tirupati Transport —New Town, Kolkata, West Bengal
- ₹13,500 - ₹17,000 a month
- Part-time
- Finance
- Master's degree
- Bachelor's degree
Quick apply
6d
Customer Care Associate
Kolkata Ventures —Ballygunge, Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
Sales Coordinator- Fish Feeds Division
Sen Feeds(Wing Of Sen Group Of Companies) —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
Sales Coordinator
Ambica Industries —Elliot Road, Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
Quick apply
Showroom Coordinator & Admin Associate
Diamond Electrical Agencies —Kolkata, West Bengal
- ₹17,500 a month
- Full-time
- Hospitality
- Microsoft Excel
- English
Quick apply
6h
Back Office Coordinator
BATIR AMOR SPACES PVT LTD —Kolkata, West Bengal
- ₹8,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Sales Coordinator- Fish Feeds Division
Sen Feeds(Wing Of Sen Group) —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Microsoft Excel
- Customer service
- ERP systems
Quick apply
Back Office Coordinator
Areve Electronics —Kolkata, West Bengal
- ₹8,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
International Sales Coordinator (US Process)
Digital Mitro Private Limited —Salt Lake, Kolkata, West Bengal
- ₹12,000 - ₹25,000 a month
- Full-time
- Sales
- English
- In-person
Quick apply
8h
Sales Coordinator (Back Office)
Araspl Steels Privet Limited —B B D Bagh, Kolkata, West Bengal
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Sales
- English
Quick apply
Sales Coordinator
BALAJI FURNITECH —Kolkata, West Bengal
- ₹40,000 - ₹45,000 a month
- Full-time
- Sales
- Data entry
- Computer skills
Quick apply
3d

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Customer Service Associate – Robot Operations Support – Kolkata, India

Fusion CX -
Salt Lake, Kolkata, West Bengal

Apply Now

Job details

Fresher

Qualifications

Computer literacy
Customer support
Communication skills

Full job description

Fusion CX is hiring detail-oriented professionals for a unique Customer Service Associate – Robot Operations Support job in Kolkata within a fast-growing technology-driven operations environment. If you are searching for AI support jobs in Kolkata, customer service jobs in Kolkata, or BPO operations jobs in Kolkata, this opportunity offers exposure to real-time robotic operations, remote monitoring, and process coordination in an emerging technology support space.

In this role, you will support remote robot operations by monitoring automated movement, validating order statuses, assisting with operational interventions, and escalating issues when required. This position is ideal for candidates who are observant, quick decision-makers, comfortable with technology-based workflows, and capable of working in a fast-paced operational environment.

Job Description:

About the Role

As a Customer Service Associate – Robot Operations Support, you will be responsible for supporting the safe movement and operational monitoring of automated robotic systems through client platforms and remote operational tools. You will help ensure process accuracy, timely escalations, and operational continuity while maintaining adherence to service level expectations.

Key Responsibilities

Watcher Responsibilities

Monitor and support the safe movement of robots operating in auto mode
Validate order loading, drop-off processes, and order status accuracy
Accept assigned monitoring sessions within defined SLA timelines
Intervene when necessary to support safe robot movement
Report operational incidents within SLA requirements
Escalate issues and operational concerns to Resolver or Coordinator teams through client systems
Maintain proper shift status updates within client platforms

Resolver Responsibilities

Resolve operational situations where autopilot systems require assistance
Accept assigned requests and interventions within SLA expectations
Assist robots in route movement and operational navigation
Provide safe remote operational commands when required
Draw and update areas on operational maps
Document interventions, operational requests, and incident details accurately
Escalate unresolved issues to teammates or support teams through client communication platforms
Maintain operational accuracy while minimizing preventable incidents

Job Requirements:

Qualifications:

Minimum qualification: XII pass
Strong attention to detail and decision-making ability
Basic computer literacy and ability to work with web-based operational systems
Ability to follow structured operational processes and SLA requirements
Good communication and coordination skills
Ability to stay focused in a fast-paced monitoring environment
Comfortable working in rotational shifts and Work From Office (WFO) setup
Freshers can apply; training will be provided

Why Join Fusion CX?

Be part of a technology-driven operations role supporting next-generation robotic workflows and real-time monitoring systems.

Work in an innovative operations job in Kolkata within a growing technology support environment
Gain hands-on experience with robotic operations, remote monitoring, and real-time intervention processes
Build analytical, operational, and coordination skills in a structured workplace
Be part of a fast-paced environment focused on accuracy, safety, and operational efficiency
Opportunity to grow within technology operations and customer support functions
Develop future-ready operational skills in an evolving automation-driven industry

This job vacancy in Kolkata is ideal for candidates searching for operations jobs in Kolkata, customer service associate jobs in Kolkata, back office jobs in Kolkata, night shift jobs in Kolkata, or technology or AI support jobs in Kolkata. If you are looking to build a career in technology-enabled operations and monitoring support, this role offers a strong platform for growth.

Apply Now

Refine Your Search

customer support coordinator jobs in salt lake kolkata west bengal

Customer Service Associate – Robot Operations Support – Kolkata, India

Executive Assistant to Director

Sales Coordinator

Back Office Coordinator

Executive Assistant to Managing Director

Executive Assistant to Director

Project Co-ordinator

Sales Coordinator

Urgent opening for Academy Coordinator

ERP Coordinator

Customer Care Associate

Sales Coordinator- Fish Feeds Division

Sales Coordinator

Showroom Coordinator & Admin Associate

Back Office Coordinator

Sales Coordinator- Fish Feeds Division

Back Office Coordinator

International Sales Coordinator (US Process)

Sales Coordinator (Back Office)

Sales Coordinator

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Why Join Fusion CX?

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