Centre Head - Collections - Telecollections-Noida
Aditya Birla Group —Uttar Pradesh
- Management
Trainee Java Developer
Nile Technologies —Noida Sector 62, Noida, Uttar Pradesh
- ₹4,00,000 a year
- Hybrid work
- Java
- SQL
- JavaScript
Quick apply
Power BI Developer
WSP —Noida, Uttar Pradesh
- Hybrid work
- Azure
- Computer Science
- DevOps
Full Stack Developer
Nerditia —Noida Sector 62, Noida, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Urgently hiring
- Computer Science
- SQL
- AWS
- Work from home
Quick apply
6d
Manufacturing KPI Dashboard Developer
Mega Growth Interactives —Noida, Uttar Pradesh
- ₹14,214.40 - ₹65,162.70 a month
- Part-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
Quick apply
Full Stack Developer – Scrum Room Architect (Hybrid)
WebSenor InfoTech —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
Quick apply
RPA Developer - Core
HCLTech —Noida, Uttar Pradesh
- Azure
- Computer Science
- Master's degree
Python/Django Developer
Fiddle Leaf Solutions —Noida, Uttar Pradesh
- Up to ₹1,20,000 a month
- Hybrid work
- AWS
- APIs
- AI
Quick apply
2d
Senior PHP Developer Noida - Hybrid • Hybrid
Daxko —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Databases
- SQL
- AWS
5d
Technical Project Manager
TECH NEXT —Noida, Uttar Pradesh
- ₹1,00,000 - ₹1,60,000 a month
- Full-time
- Hybrid work
- PMP
- Project management
- APIs
Quick apply
Senior RPA Developer - Core
HCLTech —Noida, Uttar Pradesh
- Azure
- Computer Science
- Master's degree
React Native Developer
Alphech Global —Noida, Uttar Pradesh
- ₹20,000 - ₹40,000 a month
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
Quick apply
Power BI Analyst
Codinix INC —Noida, Uttar Pradesh
- ₹10,00,069 - ₹15,00,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- DevOps
Quick apply
iOS Developer
Fiddle Leaf Solutions —Noida, Uttar Pradesh
- Up to ₹1,00,000 a month
- Hybrid work
- APIs
- Agile
- Communication skills
Quick apply
Project Manager
Symb Technologies —Noida, Uttar Pradesh
- ₹9,00,000 - ₹12,00,000 a year
- Full-time
- Project management
- Bachelor's degree
- Organisational skills
Quick apply
ServiceNow Project Manager
Technology Next —Noida, Uttar Pradesh
- ₹90,000 - ₹1,70,000 a month
- Full-time
- PMP
- Project management
- Agile
Quick apply
Java Developer
Alphech Global —Noida, Uttar Pradesh
- ₹20,000 - ₹40,000 a month
- Full-time
- Hybrid work
- Computer Science
- Java
- Databases
Quick apply
IT Quality Analyst
Virtual Assistant Pvt Ltd —Noida, Uttar Pradesh
- Up to ₹22,00,000 a year
- Full-time
- Remote
- Computer Science
- SQL
- Analysis skills
Quick apply
4d
Python Engineer with GenAI capabilities
Finoit Technology —Noida Sector 62, Noida, Uttar Pradesh
- From ₹1,00,000 a month
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
- Paid time off
- Paid sick time
Quick apply
AI Agentic Engineer / AI Developer (Immediate Joiner)
AvyaTech —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- ERP systems
- Master's degree

I want to receive the latest job alerts for developer noida hybrid in up

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

developer noida hybrid jobs near up

Python Developer jobs in Noida, Uttar Pradesh

Python Developer jobs in Noida Sector 62, Noida, Uttar Pradesh

PHP Developer jobs in Noida, Uttar Pradesh

Developer jobs in Noida, Uttar Pradesh

Full Stack Developer jobs in Noida, Uttar Pradesh

IT Analyst jobs in Noida, Uttar Pradesh

Ai Developer jobs in Noida, Uttar Pradesh

Project Manager jobs in Noida, Uttar Pradesh

Full Stack Developer jobs in Noida Sector 62, Noida, Uttar Pradesh

Centre Head jobs in Uttar Pradesh

Java Developer jobs in Noida Sector 62, Noida, Uttar Pradesh

Business Intelligence Analyst jobs in Noida, Uttar Pradesh

Senior Developer jobs in Noida, Uttar Pradesh

Java Developer jobs in Noida, Uttar Pradesh

Ios Developer jobs in Noida, Uttar Pradesh

Python Developer jobs in Thaltej, Ahmedabad, Gujarat

Php Developer jobs in Kochi, Kerala

Laravel Developer jobs in Gurgaon Kty., Gurugram, Haryana

Python Developer jobs in Kerala

Fresher Software Developer jobs in Hyderabad, Telangana

Centre Head - Collections - Telecollections-Noida

Aditya Birla Group -
Uttar Pradesh

Apply Now

Job details

Qualifications

Management

Full job description

Designation: Regional Manager

Location: India Uttar Pradesh Noida - Sector 3

Organization: Financial Services

Job Description:

Job Purpose

Job Purpose Description

1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters)

To drive resolution and normalization in the earliest delinquent buckets (Front-End) of Regional retail & Digital portfolios in order to meet ECL provisioning and minimize NPAs as per ABFL policies and collections strategy.

2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

Team Size

Other Quantitative and Important Parameters for the job

Management of Front-end for the entire zone. Call Centers as well as Field Referral coordination
No of Accounts – 5000 – 7500 Accounts
Retail & Digital Portfolio’s
ECL Saving = 200-300 bps by FY21
Cost efficiency = By 30%
Call-centres and tele-collection agencies management

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)

Organization Context

Aditya Birla Finance Limited ("ABFL") is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec’20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.

ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABFL also has a Wealth Management division.

ABFL is rated “AAA” by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.

Job Context

Collections function carries out monitoring of client wise exposure and portfolio exposure to identify ‘early warning signals’ of stress and to minimize NPAs. This monitoring is done by dedicated teams who specialize in managing delinquent customers who have come under financial stress due to unfavourable market events / changes in business patterns and as well as from those customers who have intentionally stopped payment of dues with mala-fide intentions. It also carries out overdue loan recovery from defaulting clients.

The front-end (tele-collections) team is the first line of defence against bad loans and write-offs as it works towards resolution in cases where probability of default is the least (i.e. B1 where accounts are 1-30 days delinquent). By ensuring resolution and normalization at this stage, huge cost-savings can be driven for the business. This team will manage front-end collections for all secured and unsecured retail products. The FE team will work closely with Collections Strategy on Automation, AI-models (Man-Machine allocations) which will help optimise costs by 30%. The model is based largely around Tele-Collections Centres, with most of the cases getting resolved through them. For balance cases, field agencies may be employed where necessary to ensure collection.

This role covers Zonal Front-End Collections Management, primarily through management of Tele-Calling Centers – both hybrid model (having Callers and field support) as well as TC + Field Referral separately. The role will encompass management of both for the Front-End bucket for the pertaining Zone.

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated

Key Result Areas (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

Achieve financial goals: Delivering superior financial performance while minimizing potential losses.

Monitor and Control delinquency and minimize credit losses for retail products.
Drive higher resolution rates. Consolidation of Front-End would lead to better focus and delivery of targets – 200-300 basis points improvement in Front-End Resolutions
Review, maintain control and minimize the cost incurred towards collections of dues.
Daily monitoring and regular reviews of delinquent portfolio to make location level strategy effectively give directions and to have smooth operations at all locations Pan India.

Portfolio Review and Monitoring: Delinquency portfolio tracking MISs and digitization of collections processes.

Provide regular inputs to Management and all the other stakeholders such as Sales, Risk, Policy Team on various aspects of collections resolution and delinquency trends, Negative Areas, Negative Profile, Non-Starters, SKIPs, Fraud Cases and other collections risk aspects, based on market intelligence.
Develop a robust MIS system and related processes to automate and manage collection activities

Vendor Management

Managing Tele-collections agencies; aligning and motivating them for getting the desired results.

Compliance and audit

Ensure adherence and compliance to the group code of conduct and regulatory requirements
Perform necessary check to ensure that unit is audit complaint and adhering to laid down processes when performing the defined role and responsibilities.

Customer escalations and complaints

Identify and resolve operational issues related to customers, vendors (external as well as internal) with the objective of minimizing / reducing escalations to management / RBI / Legal authorities.

People Management

Provide oversight and be a coach and mentor for the TC Team (Outsourced Vendor)
Coordination with Operations, Strategy Team and FR teams

5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)

6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives

Relationship Type

Frequency

Nature

Internal

Collections Strategy Head

Regular

Pre-Delinquency Scoring & Base

Allocation Strategy at product level

Referral Calendar

Milestone and Periodic Performance update

Credit / Underwriting Teams

Regular

Early Mortality and Front-End Performance update

Business Heads

Monthly / As needed

Periodic update on performance – intra-month and post month-end

External

Call Centers

Regular

Daily robust management of TC Vendor performance on an hourly basis

Review and identify good talent within the TC shop for maximizing achievement of collections efficiencies

Review Dialler Strategies and Output

7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.

Apply Now

Refine Your Search

developer noida hybrid jobs in up

Centre Head - Collections - Telecollections-Noida

Trainee Java Developer

Power BI Developer

Full Stack Developer

Manufacturing KPI Dashboard Developer

Full Stack Developer – Scrum Room Architect (Hybrid)

RPA Developer - Core

Python/Django Developer

Senior PHP Developer Noida - Hybrid • Hybrid

Technical Project Manager

Senior RPA Developer - Core

React Native Developer

Power BI Analyst

iOS Developer

Project Manager

ServiceNow Project Manager

Java Developer

IT Quality Analyst

Python Engineer with GenAI capabilities

AI Agentic Engineer / AI Developer (Immediate Joiner)

I want to receive the latest job alerts for developer noida hybrid in up

Related Searches

Explore jobs in more locations

Job Description:

Job Purpose

1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters)

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated

5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)

6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives

Relationship Type

Frequency

Nature

7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.

Jobseeker tools

Employer Tools

Browse

Stay Connected