Guwahati Assam Customer experience manager Jobs – 81 Open Jobs Today

Manager - Transport Operations
Vodafone Idea —Guwahati, Assam
Field Operations Manager - Infrastructure Management
Inspirisys Solutions —Guwahati, Assam
- Full-time
- Communication skills
Cafe Manager
Café Coffee Day —Guwahati, Assam
- ₹20,000 - ₹30,000 a month
- Customer service
- Bachelor's degree
- Food service
- Health insurance
- Life insurance
Quick apply
9d
F&B Manager
Euphoria Enterprises (KNOX) —Guwahati, Assam
- ₹30,000 - ₹35,000 a month
- Full-time
- Hospitality
- Inventory control
- Inventory management
Quick apply
14d
Gym Manager
ANK Restaurants LLP —Guwahati, Assam
- ₹20,000 - ₹25,000 a month
- Full-time
- Management
- Sales
- Administrative experience
Quick apply
Retail Operations Manager
RS TRADERS —Guwahati, Assam
- ₹16,000 - ₹20,000 a month
- Email
- Microsoft Excel
- B.Sc
- Bachelor's degree
- Cell phone reimbursement
Quick apply
Sales Manager
Plystory —Guwahati, Assam
- ₹60,000 - ₹1,00,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Travel
Quick apply
Manager - Activation Officer
Vodafone Idea —Guwahati, Assam
- Bachelor's degree
Manager - Activation
Vodafone Idea —Guwahati, Assam
- Bachelor's degree
Bodyshop Manager
GARGYA MOTORS PVT LTD —Narangi, Guwahati, Assam
- ₹20,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- Team management
- In-person
- Health insurance
Quick apply
9h
Area Sales Manager
Surya international ltd. —Guwahati, Assam
- ₹25,000 - ₹80,000 a month
- Full-time
- Sales
- Electrical experience
- Travel
- Paid time off
- Flexible schedule
Quick apply
ASSISTANT OFFICER-SERVICE SALES
Johnson Lifts —Guwahati, Assam
- ₹20,000 - ₹40,000 a month
- Full-time
- Sales
- Engineering
- Microsoft Office
- Health insurance
- Paid sick time
Quick apply
10d
B2B Account Manager
Lets See Tour And Travels Private Limited —Guwahati, Assam
- ₹25,000.33 - ₹45,405.66 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Cell phone reimbursement
Quick apply
Retail Store Supervisor
RS TRADERS —Guwahati, Assam
- ₹16,000 - ₹20,000 a month
- Email
- Microsoft Excel
- Cashiering
- Bachelor's degree
Quick apply
Area Sales Manager
medistoreindia pvt ltd —Guwahati, Assam
- From ₹38,000 a month
- Email
- Microsoft Excel
- Analysis skills
- Travel
- Health insurance
- Cell phone reimbursement
Quick apply
Manager Store
Vodafone Idea —Guwahati, Assam
- Bachelor's degree
Hotel Assistant Manager
Hotel Apollo Grand —Guwahati, Assam
- ₹15,000 - ₹20,000 a month
- Full-time
- Hospitality
- English
- Supervising experience
Quick apply
4d
Manager-Mass Distribution
Vodafone Idea —Guwahati, Assam
- English
- Master's degree
- Bachelor's degree
Retail Store Manager
RS TRADERS —Guwahati, Assam
- ₹16,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- B.Sc
- Bachelor's degree
Quick apply
Collections Manager - Digital - Guwahati
Credit Saison —Guwahati, Assam
- Full-time
- Communication skills

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Manager - Transport Operations

Vodafone Idea -
Guwahati, Assam

Apply Now

Job details

Qualifications

3G
4G/LTE

Full job description

Job Req ID: 49619

Location: Guwahati, Assam, IN

Function: Technology/ IOT/Cloud

About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Job Description: Manager – Transport Network Operations (Assam & NES)
Role Level: Manager (M1)
Location: Guwahati ( Assam & North East)
Function: Transport Operations and Maintenance

Role Purpose
As a Manager for the Assam and NES circles, you will lead the operational delivery of high-availability transport services. Given the challenging terrain of these regions, your focus will be on maximizing network resilience, driving automation to overcome geographical barriers, and ensuring field team readiness for rapid site restoration.

Key Responsibilities
1. Circle Performance & Customer Delight
Maintain transport service excellence specifically across the Assam and NES circles.
Monitor and hit performance benchmarks: Packet loss < 0.5% and Jitter < 5 ms.
Ensure WAN link availability > 99.99% and manage S1U/Core service performance.
Drive 100% integration of IP and Optical links into SevOne, HP, and MyCom.
2. Operational Excellence
Troubleshooting: Lead site outage troubleshooting and restoration within MTTR, accounting for logistical challenges.
Site Hygiene: Maintain 100% site hygiene compliance with zero deviation across all remote locations.
Audit & Governance: Execute 30% audits of Transport Ops and ensure zero ISP Open Topologies.
Asset Management: Ensure 100% reporting of nodes in Accedian, UIM, Sevone, and Mycom for the NES/Assam footprint.
3. Transformation & Automation
Drive the automation of scripts and reports to ensure >95% of circle reporting is automated.
Ensure 100% compliance with UIM usage for all new network additions in the region.
Execute GPM and site correction tasks with 100% accuracy.
4. Service Improvement & Optimization
Maintain overall network availability > 99.95% for Mobility and Enterprise clients.
Optimize VoLTE KPIs and support ASON implementation on all Core & Aggregation links.
Manage capacity: Keep Core link utilization < 90% and Agg/Pre-Agg < 70%.
Ensure symmetric bandwidth across all network layers (Core, Agg, Pre-Agg).
5. Field Leadership & Development
Field Readiness: Ensure field teams in Assam and NES are equipped with the right plans, tools, and software to execute tasks in remote terrains.
Mentorship: Lead and mentor GETs and interns; conduct 2 in-house OJT sessions per quarter.
Upskilling: Ensure 90% of the team is enrolled in Gyanodaya or industry certification programs.

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Apply Now

Refine Your Search

customer experience manager jobs in guwahati assam

Manager - Transport Operations

Field Operations Manager - Infrastructure Management

Cafe Manager

F&B Manager

Gym Manager

Retail Operations Manager

Sales Manager

Manager - Activation Officer

Manager - Activation

Bodyshop Manager

Area Sales Manager

ASSISTANT OFFICER-SERVICE SALES

B2B Account Manager

Retail Store Supervisor

Area Sales Manager

Manager Store

Hotel Assistant Manager

Manager-Mass Distribution

Retail Store Manager

Collections Manager - Digital - Guwahati

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