Zirakpur Punjab Team leader Jobs – 78 Open Jobs Today

Team Lead- US Outbound Sales
SkySun —Mohali, Punjab
- ₹30,000 - ₹66,000 a month
- Full-time
- Salesforce
- In-person
Quick apply
SEO Team Lead
Tech Pumpkin —Mohali, Punjab
- ₹35,000 - ₹40,000 a month
- In-person
- Communication skills
- HTML
Quick apply
Team Manager – B2C Outbound US Sales
Skysun —Mohali, Punjab
- ₹70,000 - ₹90,000 a month
- Full-time
- CRM software
- Sales
- Team management
Quick apply
Digital Marketing Team Lead
Webtunix AI LLP —Mohali, Punjab
- ₹35,000.00 - ₹47,327.07 a month
- Urgently hiring
- Walk-in
- Human resources
- In-person
- AI
Quick apply
Sales Representative/Team Leader
AP-3 fitness pvt ltd —Panchkula, Haryana
- ₹20,000 - ₹30,000 a month
- Weekend availability
- CRM software
- Sales
- Customer service
Quick apply
Team Leader - Legal Operations
Cogneesol —Mohali, Punjab
- Leadership
- Communication skills
Quick apply
Digital Marketing Team Leader
Ziax.AI —Mohali, Punjab
- Full-time
- In-person
- Leadership
Quick apply
2d
SEO Team Lead
SEO DISCOVERY Private Limited —Sahibzada Ajit Singh Nagar, Mohali, Punjab
- ₹20,000 - ₹35,000 a month
- Full-time
- In-person
- HTML
Quick apply
7d
SEO Team Lead ( Technical )
SEO Quartz —Mohali, Punjab
- ₹30,021.48 - ₹40,933.12 a month
- Full-time
- Analysis skills
- JavaScript
- In-person
- Health insurance
- Paid time off
Quick apply
1d
Team Lead (Node.js & PHP)
AGI Innovations MAKES360 Pvt. Ltd —Mohali, Punjab
- ₹30,000 - ₹45,000 a month
- Full-time
- Databases
- JavaScript
- APIs
Quick apply
Manager -Channel Ops Team Member
Vodafone Idea —Mohali, Punjab
- Analysis skills
Team Lead- Data Analytics
HRS —Mohali, Punjab
- SQL
- AWS
- Mentoring
SEO Team Lead
henceforth solutions —Mohali, Punjab
- From ₹25,000 a month
- Full-time
- Master's degree
- Presentation skills
- JavaScript
Quick apply
2d
Business Finance Team Lead (Area Sales Manager - Cards)
Careers at Tide —Chandigarh, Chandigarh
- Restaurant
- Communication skills
- Health insurance
- Life insurance
Quick apply
Team Leader (BDM-Real Estate)
EBG Group —Chandigarh, Chandigarh
- Full-time
- Marketing
- Bachelor's degree
- Business Administration
Quick apply
Sales Manager || Sales-Team Lead
Viraliq —Mohali, Punjab
- Full-time
- Sales
- Team management
- In-person
Quick apply
AI Automation Team Lead
Viraliq —Mohali, Punjab
- Full-time
- SQL
- JavaScript
- APIs
Quick apply
14d
Digital Marketing Team Lead
Swiss Digitech SolutionsLLP —Mohali, Punjab
- Urgently hiring
- In-person
- Leadership
- Paid time off
Quick apply
Digital Marketing Team Lead
KindleBit Solutions Pvt Ltd —Sahibzada Ajit Singh Nagar, Mohali, Punjab
- ₹25,000 - ₹45,000 a month
- Full-time
- Management
- Marketing
- Social media management
Quick apply
Dot Net Team Lead
CS Soft Solutions —Mohali, Punjab
- APIs
- Agile
- Communication skills

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Team Lead- US Outbound Sales

SkySun
Mohali, Punjab

Quick apply

Job details

Full-time
₹30,000 - ₹66,000 a month

Qualifications

Succession planning
Outbound sales
Salesforce
Sales
Telemarketing

Full job description

Team Manager – US Outbound Sales Process

Role Purpose

The Team Leader – US Outbound Sales is responsible for day-to-day delivery, people performance, and quality governance of an outbound sales pod supporting the US market. The role acts as the execution bridge between strategy and the sales floor, ensuring targets, compliance, customer experience, and agent effectiveness are consistently achieved. This position demands a hands-on leader with strong outbound sales acumen, data interpretation skills, and the ability to coach agents in a fast-paced night-shift environment.

Role Snapshot

● Position: Team Leader – US Outbound Sales - Has to be a Crusher on the floor
● Function: Outbound Voice – New Customer Acquisition (US Market)

● Reporting To: Operations Manager / Senior Operations Manager

● Team Size: 20 Agents (plus Sr. Agents, as applicable)

● Stakeholder Interface: QA, Training, WFM, MIS, HR, Dialer & Client Ops Teams Core

Responsibilities

1. Performance Ownership & Governance

● Own daily, weekly, and monthly performance of assigned team against revenue, productivity, and quality KPIs.

● Translate campaign goals and OKRs into clear, actionable targets for agents.

● Run daily huddles, call calibrations, and performance reviews with structured follow-ups.

● Identify performance gaps early and drive corrective actions through coaching and monitoring.

2. Campaign Execution & Dialer Discipline

● Execute outbound campaigns as per approved scripts, lists, and dialer strategies.

● Ensure strict adherence to dialer utilization, dispositioning, callbacks, and compliance norms.

● Partner with WFM to manage attendance, shrinkage, and real-time staffing adjustments. ● Provide feedback on list quality, pitch effectiveness, and contactability trends.

3. Lead Funnel & Conversion Management

● Ensure zero lead leakage across allocation, recycling, and final disposition.

● Track conversion ratios at each funnel stage and drive focused improvements.

● Coach agents on improving connect-to-conversion and appointment quality.

● Escalate funnel risks proactively with data-backed insights.

4. People Leadership, Coaching & Attrition Control

● Lead from the floor with a high-visibility, hands-on leadership style.

● Deliver structured coaching using call audits, scorecards, and live monitoring.

● Manage underperformance through documented improvement plans and feedback loops.

● Actively drive engagement, retention, and morale in a night-shift setup.

● Support succession planning by identifying and grooming senior agents.

5. Quality, Compliance & Customer Experience

● Ensure 100% compliance with US calling regulations, client guidelines, and internal SOPs. ● Reinforce call quality standards including tone, accuracy, disclosure, and objection handling.

● Participate in QA calibrations and ensure corrective coaching is actioned.

● Champion ethical selling and customer-first behavior on the floor.

6. Training Support & Continuous Improvement

● Support new-joiner nesting and on-the-job training in collaboration with Training teams. ● Reinforce sales frameworks, objection handling, and pitch discipline post-training.

● Share best practices, success stories, and improvement ideas with Operations leadership.

7. Reporting, MIS & Stakeholder Coordination

● Maintain accurate daily MIS on productivity, sales, quality, and attendance.

● Present team performance insights during internal reviews and client calls, when required.

● Coordinate with QA, WFM, HR, and Ops to ensure seamless delivery.

Experience & Leadership Profile

● 4–6+ years in international BPO operations with 2-3+ years as a Team Leader in US outbound / telesales.

● Strong understanding of outbound sales metrics, dialer operations, and compliance.

● Proven ability to coach agents and improve conversion through behavior change.

● Comfortable working in US night shifts with high ownership and accountability.

● Data-aware, execution-focused, and people-centric leadership style. What Success

Looks Like in This Role

● Consistent achievement of sales and productivity targets

● Improved agent conversion and reduced performance variance

● High compliance and QA scores

● Controlled attrition with strong team engagement

● Positive feedback from clients and internal stakeholders

Pay: ₹30,000.00 - ₹66,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

team leader jobs in zirakpur punjab

Team Lead- US Outbound Sales

SEO Team Lead

Team Manager – B2C Outbound US Sales

Digital Marketing Team Lead

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Team Leader - Legal Operations

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SEO Team Lead

SEO Team Lead ( Technical )

Team Lead (Node.js & PHP)

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Team Lead- Data Analytics

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Business Finance Team Lead (Area Sales Manager - Cards)

Team Leader (BDM-Real Estate)

Sales Manager || Sales-Team Lead

AI Automation Team Lead

Digital Marketing Team Lead

Digital Marketing Team Lead

Dot Net Team Lead

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