Remote Technical associate Jobs – 114 Open Jobs Today

MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
5d
Structural Draftsman
Shanghvi And Associates Consultant Pvt Limited —Remote
- Full-time
- Remote
- AutoCAD
- Bachelor's degree
- Diploma
- Work from home
Quick apply
1d
Business Development Associate
Voicedots Infotech —Remote
- ₹25,000 a month
- Full-time
- Remote
- Sales
- Travel
- AI
- Cell phone reimbursement
- Work from home
Quick apply
22h
Project Manager
Miracuves —Remote
- ₹6,000 - ₹9,000 a month
- Full-time
- Remote
- Computer Science
- B.Sc
- Microsoft Office
- Work from home
- Paid sick time
Quick apply
2d
Customer Success Operations Associate
Augusta Hitech Soft Solutions —Remote
- Full-time
- Remote
- Administrative experience
- Data entry
4d
Associate Project Manager – Digital Marketing
Lucien Solutions —Remote
- ₹20,000 - ₹30,000 a month
- Full-time
- Remote
- Project management
- Organizational skills
- Communication skills
- Work from home
Quick apply
2d
Business Development Associate
Lumous AI —Remote
- ₹11,529.30 - ₹40,945.57 a month
- Full-time
- Remote
- CRM software
- Marketing
- Research
- Commuter assistance
- Paid time off
Quick apply
1d
Tele Calling Executive
Redfox Cyber Security Private Limited —Remote
- ₹15,000 - ₹19,000 a month
- Monday to Friday
- Remote
- English
- Communication skills
- Marketing
- Work from home
Quick apply
1d
Quote Support Representative
hirezy.ai —Remote
- ₹10,940.69 - ₹34,567.27 a month
- Full-time
- Remote
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Quality Assurance Analyst
Miracuves —Remote
- ₹6,000 a month
- Full-time
- Remote
- Computer Science
- B.Sc
- Master's degree
- Work from home
- Paid sick time
Quick apply
9d
Network Specialist
Kidde-Fenwal LLC —Remote
- Full-time
- Remote
- Azure
- Computer Science
- Analysis skills
SEO Intern
Miracuves —Remote
- ₹6,000 a month
- Full-time
- Remote
- B.Sc
- Master's degree
- Analysis skills
- Work from home
- Paid sick time
Quick apply
9d
Technical Architect
Nexos soft Technologies —Remote
- ₹1,00,000 - ₹1,10,000 a month
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Cell phone reimbursement
- Work from home
Quick apply
Business Development Associate
Kashpark Innovations —Remote
- ₹20,000 - ₹40,000 a month
- Part-time
- Remote
- CRM software
- Sales
- Marketing
- Work from home
- Flexible schedule
Quick apply
10d
HCC Coding & Care Gap Coordinator
Nao Medical —Remote
- ₹3 - ₹5 an hour
- Full-time
- Remote
- Nursing
- Windows
- Analysis skills
- Paid time off
Quick apply
8d
Associate Customer Support
Panther Nails —Remote
- ₹10,000 - ₹15,000 a month
- Full-time
- Remote
- B.Sc
- Master's degree
- Bachelor's degree
Quick apply
L2 NOC Five9 Engineer
Anovia —Remote
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Health insurance
- Paid time off
Chief Solution Architect
BigRio —Remote
- ₹40,00,000 - ₹60,00,000 a year
- Full-time
- Remote
- English
- Master's degree
- AWS
- Paid time off
- Work from home
Quick apply
Assistant Manager SD - Colocation O&M
Sterlite electric ltd —Remote
- ₹50,000 - ₹80,000 a month
- Full-time
- Remote
- Microsoft Excel
- Schematics
- Bachelor's degree
- Cell phone reimbursement
- Paid sick time
Quick apply
Associate Staff Engineer, Atlassian
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply

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MFT - Associate Support Analyst

hirezy.ai
Remote

Quick apply

Job details

Full-time
₹4,84,106.11 - ₹15,27,893.70 a year
5 days ago

Qualifications

FTP
TCP
Operating systems
Software troubleshooting
Software deployment
Windows
Technical support
Firewall
Bachelor's degree
Virtualization
Remote access software
Computer networking
DNS
Customer support
Linux
TCP/IP
Communication skills

Full job description

Roles and Responsibility

As an Associate Support Analyst, you will assist customers in troubleshooting technical challenges while continuously expanding your knowledge of our products, customer deployments, and various configurations.

We are looking for self-starters who enjoy problem-solving, exploring new technologies, and collaborating with a team to deliver exceptional customer support. This role offers a growth pathway into advanced support engineering and other technical roles within Fortra.

What You'll Do

Learn and Explore – Develop a strong understanding of Fortra’s secure file transfer products, including their configurations and customer deployment models. Actively seek opportunities to expand your technical knowledge.
Provide First-Line Support – Triage incoming support cases to assess urgency, troubleshoot effectively, and escalate when necessary.
Communicate Clearly – Engage with customers via email, phone, and case management platforms to provide timely, professional responses and solutions.
Investigate and Troubleshoot – Collect and analyze system data, identify potential causes, and resolve issues related to Fortra products, connectivity, and configurations.
Collaborate with Peers – Work closely with other support analysts and engineers to share knowledge, resolve complex issues, and improve troubleshooting processes.
Represent Fortra Professionally – Act as the face of the company by setting clear expectations, delivering quality service, and maintaining strong customer relationships.
Enhance Technical Expertise – Continuously develop your understanding of operating systems, networking, and software applications to improve problem-solving efficiency.

Qualifications

Strong desire to learn and grow in a technical support role.
Bachelor's degree in a technical field (preferred), or equivalent work experience.
Basic knowledge of Windows, Linux, macOS, (IBM i systems is advantageous), including experience in remote desktop, cloud, and virtualized environments.
Foundational understanding of TCP, File Transfer Protocols, and DNS, with troubleshooting knowledge in routing, firewalls, port management, and connectivity.
Strong problem-solving skills with a systematic approach to analyzing technical issues.
Excellent verbal and written communication skills, to guide customers through troubleshooting steps.
Ability to take initiative and work independently while also contributing within a team environment.
Previous experience in software support is a plus but not required—we prioritize curiosity and a willingness to learn!

Desirable Skills

Experience troubleshooting connectivity and networking issues related to TCP/IP, DNS, and FTP.
Familiarity with case management tools and customer support ticketing systems.
Exposure to cloud environments and virtualization platforms.
Knowledge of security principles related to software and network troubleshooting.
Prior experience in customer-facing technical roles.

Pay: ₹484,106.11 - ₹1,527,893.70 per year

Application Question(s):

Are you comfortable with a contractual position of 6months to 1year

Experience:

MFT: 3 years (Required)
Total: 3 years (Required)

Work Location: Remote

Quick apply

Refine Your Search

technical associate jobs in remote

MFT - Associate Support Analyst

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Business Development Associate

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Customer Success Operations Associate

Associate Project Manager – Digital Marketing

Business Development Associate

Tele Calling Executive

Quote Support Representative

Quality Assurance Analyst

Network Specialist

SEO Intern

Technical Architect

Business Development Associate

HCC Coding & Care Gap Coordinator

Associate Customer Support

L2 NOC Five9 Engineer

Chief Solution Architect

Assistant Manager SD - Colocation O&M

Associate Staff Engineer, Atlassian

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