Karnataka Whatsapp group Jobs – 86 Open Jobs Today

EAP Counsellor – Chat Specialist
Workplace Options —Bengaluru, Karnataka
- Weekend availability
- Hybrid work
- Master's degree
- Communication skills
- Health insurance
Quick apply
8d
Senior Scrum Master
Amadeus IT Group —Bengaluru, Karnataka
- Full-time
- Agile
- Communication skills
4d
Human Resource Manager
Benaka Healthcare —Bengaluru, Karnataka
- Microsoft Powerpoint
- MSW
- English
Full Stack Developer
Jeff’s Group of Companies —Bengaluru, Karnataka
- ₹3,78,444.32 - ₹16,29,381.08 a year
- Email
- Software troubleshooting
- Java
- Analysis skills
Quick apply
3d
Implementation Project Lead
Amadeus IT Group —Bengaluru, Karnataka
- Full-time
- Project management
- APIs
5d
Junior AI-Driven Digital Marketing Executive
Qxl diagnostics —Bengaluru, Karnataka
- Part-time
- Social media management
- English
- AI
Quick apply
System Architect(SAFe .NET) - Hospitality - OnProperty
Amadeus IT Group —Bengaluru, Karnataka
- Full-time
- Azure
- APIs
- Agile
- Health insurance
Senior Marketing Manager
Rapyder Cloud Solutions —Bengaluru, Karnataka
- Full-time
- Azure
- AWS
- Agile
Inside Sales Executive
Prajwal Group —Rajajinagar, Bengaluru, Karnataka
- English
- Computer skills
- Communication skills
Career Counsellor
Accounts NextGen —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Finance
Inside Sales Representative
Inspirion Digital Solutions —Bengaluru, Karnataka
- Master's degree
- Organizational skills
- MBA
SENIOR CIVIL ENGINEER
CHARGEINFRA —Bengaluru, Karnataka
- ₹35,144.68 - ₹43,447.42 a month
- Full-time
- AutoCAD
- English
- Quality control
- Flexible schedule
- Paid sick time
Quick apply
7d
Senior Engagement Manager - Pharma
Sigmoid —Bengaluru, Karnataka
- Presentation skills
- Mentoring
- AI
5d
Real Estate Sales Executive
Sriven Groups —Sarjapura, Bengaluru, Karnataka
- ₹25,000 - ₹75,000 a month
- Full-time
- Sales
- Customer service
- In-person
Quick apply
2d
Helpdesk Executive- Real Estate
JRC Projects —Sarjapura, Bengaluru, Karnataka
- Up to ₹30,000 a month
- Full-time
- English
- Microsoft Office
- Plumbing
- Paid time off
Quick apply
7d
Community Mobilizer
Auxilium Skills Academy —Mangalore, Karnataka
- From ₹20,000 a month
- Full-time
- English
- Microsoft Office
- 12th Pass
Quick apply
1d
GM - Sales and Outreach
Twilight Grey Care Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹2,00,000 - ₹2,50,000 a month
- Full-time
- Sales
- B.Sc
- Business development
Quick apply
1d
Digital Marketing Specialist
Hiring for AiR —Bangalore City, Bengaluru, Karnataka
- From ₹35,000 a month
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Flexible schedule
Quick apply
4d
Travel Consultant
Wildora Voyages —Bangalore City, Bengaluru, Karnataka
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- English
- Flexible schedule
Quick apply
7d
Front Desk Executive
Zia International School —Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
4d

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EAP Counsellor – Chat Specialist

Workplace Options -
Bengaluru, Karnataka

Quick apply

Job details

Full-time
8 days ago

Benefits

Health insurance

Qualifications

Master's degree
Communication skills

Full job description

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Current Opportunity: EAP Counsellor – Chat Specialist

Location: Bangalore
Onsite/Hybrid/Remote: Hybrid or remote depending on your proximity to our office in Bangalore.
Shift hours: Late evening and weekend shifts

What you will do:

Workplace Options is seeking a proactive and detail-oriented EAP Clinician - Chat Specialist
to join our team. In this role, you will manage various communication channels, ensuring efficient handling of requests and maintaining high-quality standards. You will play a key role in enhancing our customer experience and supporting our participants and providers through various channels. If you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you.

Responsibilities:

Oversee and respond to incoming requests via WPO's iConnectYou app, RMS, WhatsApp, and SMS.
Execute outbound outreach attempts to engage with clients and providers effectively.
Provide single session telephonic and video counselling, in-the-moment support and crisis management in a supportive, ethical and professional manner while maintaining client-confidentiality.
Assess clients thoroughly to ensure appropriateness for short-term counselling.
Assess and manage high risk calls and work closely with individuals at risk.
Appropriately refer clients to external resources or within WPO as part of our holistic approach.
Collaboratively develop clear and concise treatment plans for clients.
Maintain clear clinical and task-oriented documentation in case management system.
Any additional tasks pertinent to the position, as deemed appropriate by clinical management.

Qualifications/Skills:

To excel in this role, you will need the following qualifications and skills:

Counsellor or Psychologist with accompanying master’s degree.
Minimum 2 years direct client-contact providing counselling, mental health services and/or case management (post qualification).
Ability to think critically and creatively when faced with challenges, utilizing a systematic approach to resolve problems efficiently.
Excellent verbal and written communication skills.
Ability to collaborate with cross-functional teams to address concerns and come to resolutions.
Capacity to manage multiple tasks while maintaining a high level of attention to detail in each project.
Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
Training in crisis intervention and supporting high risk clients beneficial.
Passionate about providing support to clients from anywhere in the world.
Sensitive to our clients' culture and flexible in using a telephone interpreter if necessary.
Proficient in using our various contact methods - phone, video, email, text and live chat.

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition
reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program,
Comprehensive training provided for this position

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

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