Andheri East Mumbai Maharashtra Director Jobs – 429 Open Jobs Today

Director
SS&C Technologies —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Art Director
Creativeland Asia —Mumbai, Maharashtra
- ₹7,00,000 - ₹8,00,000 a month
- Full-time
- In-person
- Paid sick time
Quick apply
8d
Head of Operations Guilt-free indulgence desserts company
Skyleaf Consultants —Mumbai, Maharashtra
- ₹24,00,000 - ₹30,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Deputy Director -Complementary and Alternative Medicine (CAM)
Indian Cancer Society, Mumbai —Parel, Mumbai, Maharashtra
- ₹1,00,000 - ₹12,50,000 a month
- Full-time
- Up to 50% travel
- Master's degree
- Business development
- Paid sick time
Quick apply
Managing Director - Chief Administrative Officer, Chief of Staff
TIAA —Mumbai, Maharashtra
- Online application
- Administrative experience
- Project management
4d
Associate Director
SS&C Technologies —Mumbai, Maharashtra
- Full-time
- Management
- Microsoft Office
- Master's degree
Independent Director
Board Match-Up —Mumbai, Maharashtra
- Part-time
- Remote
- Communication skills
Center Director
Indo European Study Abroad Company —Mumbai, Maharashtra
- ₹60,000 - ₹1,00,000 a month
- Full-time
- Project management
- In-person
- Leadership
Quick apply
Managing Director, India
Guidepoint —Mumbai, Maharashtra
- English
- Research
- Master's degree
Assistant Director Sports
Narsee Monjee Institute of Management Studies (NMIMS) —Mumbai, Maharashtra
- B.Sc
- Master's degree
- Bachelor's degree
Head of Quality Control (Jewellery manufacturing experience)
KP sanghvi —Andheri, Mumbai, Maharashtra
- ₹1,20,000 - ₹1,60,000 a month
- Full-time
- Quality control
- In-person
- Manufacturing
- Paid time off
- Paid sick time
Quick apply
Senior Creative Director
Creativeland Asia —Andheri West, Mumbai, Maharashtra
- ₹2,00,000 - ₹25,00,000 a year
- Full-time
- In-person
- Paid sick time
Quick apply
Director/ Senior Director - Operations
Alvarez & Marsal —Mumbai, Maharashtra
- Full-time
- Public speaking
- Master's degree
- Project management
Senior Director Alliance Partner Management
Diebold Nixdorf —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Up to 50% travel
Independent Director- Finance
Board Match-Up —Mumbai, Maharashtra
- Part-time
- Remote
- Communication skills
Director/ Senior Director - Operations
Alvarez and Marsal —Mumbai, Maharashtra
- Full-time
- Public speaking
- Master's degree
- Project management
Assistant Director Sports
Shri Vile Parle Kelavani Mandal —Mumbai, Maharashtra
- B.Sc
- Master's degree
- Bachelor's degree
Head of Content - India Next View Jobs
Swiggy —Mumbai, Maharashtra
- Full-time
- Hospitality
- Leadership
- Restaurant
Deputy Director (Placement)
Shri Vile Parle Kelavani Mandal —Mumbai, Maharashtra
- Full-time
- Master's degree
- Team management
- Human resources
Dubbing Director
Sound and Vision India —Mumbai, Maharashtra
- Full-time
- English
- Communication skills
- Health insurance

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Director

SS&C Technologies -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Microsoft Outlook
Master's degree
Quality assurance
Bachelor's degree
Leadership

Full job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Operational

Review and analyse performance metrics to identify areas of opportunity that will drive operational improvement/efficiency
Responsible for driving key metrics , SLA delivery and management
Drive customer experience as it relates to best practices and member satisfaction, monitor results for customers
Maintain and improve Customer Experience operations by monitoring system performance , identifying and resolving problems, process improvement and quality assurance programs.
Challenges the status quo and identifies opportunities to improve quality, efficiency and results
Manages with Operations expertise , knowledge, tools and balance scorecards
Responsible for of any New business transition from onshore . This will involve end to end ownership from recruitment, onboarding, Business Readiness, Knowledge Transfer, Risks analysis to embedding processes smoothly

Risk

Liaise closely with the both the internal & external risk / governance auditors to understand expectations for everyone in Customer Service Operations.
To demonstrate a positive risk and control culture through the active identification, assessment, monitoring and management of risks and controls within the business area

People

Continuous focus on developing “bench strength”. Identify individuals who will take the onus of being leaders in the next 3 – 5 years
Effectively implement rewards/recognition, appraisal & incentive programs.
Supporting / Challenging / Guiding the new entrants in the management team within customer service operations to take decisions that help balance business / people priorities & objectives.
Continue to check & flag aspirations of colleagues where they are linked to a different vertical within the organisation.
Identify secondment opportunities in other verticals for aspiring colleagues.
Demonstrate a commitment to excellence through continuous staff development programs enhancing employee engagement, service, knowledge, skills and morale.
Identify relevant training needs & ensure effective implementation. Training and Competence for all of Operations to expand knowledge base
Maintain high level of motivation & engagement in the department

Stakeholder

To work closely with the Stakeholders both internal and external to provide financial and operational monitoring and controls on all programmes of work and activities, including producing reports and overseeing analysis of data
Collaborate and work cross functionally with other business areas to accomplish business goals
The incumbent is an experienced, hands-on leader, comfortable communicating at all levels of an organisation both internally and externally.

Innovation & Improvement

Manage transformation journey across multiple processes, keeping in mind the strategic and visionary business outcomes
Responsible for working with cross functional teams to identify business process gaps and system solutions to improve customer/advisor experience
Assist the team to challenge existing Customer Outcome Measures (COMs) / SLAs & suggest a realistic grid with reasonable logic
Identify, facilitate and implement process improvement ideas to improve efficiency

Strategy

To contribute to design, plan and lead the implementation of M&G’s short to medium term operations strategy for relevant business units
Work towards enhancing customer experience in measurable terms based on customer contacts and feedback
Play a significant role in long-term planning, including initiatives geared toward operational excellence in collaboration with technology and digital.
Coordinate strategy to realise ambitions set out in the overall organisation’s plan
Develop a culture of continuous improvement , determines root cause of problem areas, analyse data and solutions

Additional Responsibilities :

Responsible for driving process simplification and efficiency, by eliminating work or reducing time
Master at using critical thinking and problem solving skills to resolve issues and identify improvement opportunities
Ensure “local audits” are conducted well in advance to the actual audits that are sponsored by the Risk & GwIA teams.
Own the Draft Report results that come of the “local audits” conducted and ensure the gaps are addressed
Own all operations score cards & ensure consistent good performance

Key Stakeholder Management

Internal

Peer group / SMT
Service Delivery Areas
HR, Risk, GwIA

External

IFA’s or Policyholders
Solicitors
3rd Parties

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills (Must Have) :

Proficiency in MS Excel, MS PowerPoint, MS Outlook and automation tools
Strong client management and leadership skills
Problem solving and decision making skills
Ability to effectively collaborate, communicate, influence throughout all levels within organisation

Experience:

Experience of managing own work priorities, planning and working to tight deadlines
Minimum 8-10 years of working experience with at least 2 years as Operations Manager or similar role
Working knowledge of executive MI production, analysis , insights & trends and making presentations
Experience in handling teams with large span of controls (100 to 150)
Regulatory certification in UK Financial /Pension Administration will be added advantage
Experience in continuous improvement/Green belt projects

Educational Qualification:

Graduate in any discipline/Masters

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply Now

Refine Your Search

director jobs in andheri east mumbai maharashtra

Director

Art Director

Head of Operations Guilt-free indulgence desserts company

Deputy Director -Complementary and Alternative Medicine (CAM)

Managing Director - Chief Administrative Officer, Chief of Staff

Associate Director

Independent Director

Center Director

Managing Director, India

Assistant Director Sports

Head of Quality Control (Jewellery manufacturing experience)

Senior Creative Director

Director/ Senior Director - Operations

Senior Director Alliance Partner Management

Independent Director- Finance

Director/ Senior Director - Operations

Assistant Director Sports

Head of Content - India Next View Jobs

Deputy Director (Placement)

Dubbing Director

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