Bengaluru Karnataka Customer support google Jobs – 1134 Open Jobs Today

Operations Associate (India)
Valeo Wellbeing —Bengaluru, Karnataka
- ₹5,00,000 - ₹6,00,000 a year
- Full-time
- Customer service
- Data analysis skills
- In-person
- Health insurance
- Paid time off
Quick apply
8h
Customer Experience Specialist
Easyship —Bengaluru, Karnataka
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
- Work from home
Quick apply
QA Analyst
Drinkprime —HSR Layout, Bengaluru, Karnataka
- ₹35,000 - ₹40,000 a month
- Full-time
- Customer service
- Analysis skills
- Human resources
- Flexible schedule
Quick apply
10h
Customer Support Associate
Sheelaa.com —Kormangala, Karnataka
- Full-time
- Customer service
- English
- Master's degree
- Flexible schedule
Quick apply
Google Workspace Support Engineer
ECONZ IT SERVICES PRIVATE LIMITED —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick apply
Senior Customer Support Executive
Foiwe Info Global Solutions —Bangalore City, Bengaluru, Karnataka
- ₹30,000 - ₹60,000 a month
- Full-time
- Walk-in
- English
- Master's degree
- Bachelor's degree
Quick apply
3d
Community Manager
Locobear —Richmond Town, Bengaluru, Karnataka
- ₹45,000 - ₹80,000 a month
- Weekend availability
- Hospitality
- Bachelor's degree
- In-person
- Paid time off
- Paid sick time
Quick apply
Technical Presales -Video Conferencing
Cosmictech infosystems —Bengaluru, Karnataka
- From ₹60,000 a month
- Full-time
- Sales
- Customer service
- In-person
Quick apply
8d
Customer Support Executive
E-Works Digital Venture Private Limited —JP Nagar VIII phase, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick apply
Support Specialist (Tech and customer support)
Easyship —Bengaluru, Karnataka
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
- Work from home
Quick apply
Business Development Associate
Tatvaops —HSR Layout, Bengaluru, Karnataka
- From ₹5,00,000 a year
- Full-time
- CRM software
- Microsoft Excel
- English
- Cell phone reimbursement
- Food provided
Quick apply
Executive Assistant
Richpanel —Bengaluru, Karnataka
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- English
Quick apply
Team Lead - Customer Support
Teachmint —Bengaluru, Karnataka
- Microsoft Excel
- Management
- Salesforce
Quick apply
14d
IT Administrator
Vananam Ventures Private limited —HSR Layout, Bengaluru, Karnataka
- ₹27,000 - ₹32,000 a month
- Full-time
- Software troubleshooting
- Windows
- Administrative experience
- Health insurance
- Paid time off
Quick apply
6d
Junior IT Support Engineer
Daffod Energy Solutions Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
10h
Payment Operations Specialist
Wego —Bengaluru, Karnataka
- Communication skills
- Banking
Customer Success Associate
Material Depot —JP Nagar III Phase, Bengaluru, Karnataka
- ₹4,00,000 - ₹4,50,000 a year
- Full-time
- CRM software
- Customer service
- English
- Paid sick time
Quick apply
Customer Relationship Executive / Senior Customer Relationship Executive / CRM Manager
Rent2Stays Property Management Services —Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Full-time
- English
- Microsoft Office
- Master's degree
- Paid sick time
Quick apply
11h
IT Operations Support
Fictiv —Bengaluru, Karnataka
- Night shift
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Front Desk Executive
fitCommunity Pvt Ltd —Indiranagar, Bengaluru, Karnataka
- ₹28,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Data entry
- Paid sick time
Quick apply
2d

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Operations Associate (India)

Valeo Wellbeing
Bengaluru, Karnataka

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Job details

Full-time
₹5,00,000 - ₹6,00,000 a year
8 hours ago

Benefits

Health insurance
Paid time off
Flexible schedule
Paid sick time

Qualifications

Order management system
Customer service
Data analysis skills
Customer support
AI
Communication skills

Full job description

About Valeo Health
Valeo Health is a technology-enabled healthcare platform focused on making healthcare services more accessible, convenient, and seamless for clients through at-home and on-demand healthcare solutions.

Role Overview
We are looking for a proactive and detail-oriented Operations Associate to join our Operations team. The role will be responsible for managing the end-to-end client service journey, from order coordination and service fulfilment to post-service follow-up, reporting, and resolution of operational issues.

The ideal candidate should be comfortable working in a fast-paced healthcare environment, coordinating with multiple stakeholders, identifying operational gaps, and taking ownership until the client journey is successfully completed.

Key Responsibilities:
End-to-End Client & Order Management

Manage the complete operational journey of client orders from order creation and coordination through service fulfilment and post-service closure.
Coordinate with clients, doctors, nurses, labs, homecare partners, and other operational stakeholders to ensure smooth service delivery.
Monitor orders closely and proactively follow up on pending, delayed, rescheduled, or failed services.
Ensure all service requirements, pricing, locations, timings, and other order details are accurately captured and communicated.

Post-Service Client Journey

Own the post-service journey, including coordination, follow-ups, report collection, report sharing, and order closure.
Coordinate with internal teams and external partners to ensure reports and required documentation are delivered within the expected timelines.
Track pending reports and proactively follow up to avoid delays.
Identify and escalate any issues affecting the client experience and ensure timely resolution.

Operational Coordination & Escalations

Work closely with internal teams and healthcare partners to resolve operational challenges.
Handle cancellations, rescheduling, failed orders, service delays, and other fulfilment-related issues.
Investigate operational issues, identify root causes, and recommend corrective actions.
Maintain strong communication and follow-up with all relevant stakeholders until the issue is completely resolved.

Process Improvement & Reporting

Maintain accurate operational trackers, reports, and daily/weekly performance updates.
Monitor operational KPIs and identify recurring issues or process gaps.
Support the development and improvement of SOPs and operational workflows.
Identify opportunities to improve efficiency, reduce manual work, and enhance the overall client experience.
Support new service launches by coordinating operational requirements and ensuring readiness across stakeholders.

Automation & AI

Identify repetitive and manual operational processes that can be improved through automation and AI tools.
Support the implementation of automation solutions to improve operational efficiency and reduce manual dependency.
Use AI tools effectively for reporting, analysis, documentation, process improvement, and day-to-day operational tasks.
Hands-on experience with automation tools, AI tools, workflow automation, or process optimisation will be an added advantage.

Requirements:

1–3 years of experience in Operations, Healthcare Operations & Customer Experience or a similar role.
Strong coordination and stakeholder management skills.
Excellent communication and follow-up skills.
Strong attention to detail and ability to manage multiple orders/tasks simultaneously.
Ability to work independently and take ownership of operational issues.
Good analytical and problem-solving skills.
Comfortable working with Excel/Google Sheets and operational dashboards.
Ability to work in a fast-paced and constantly changing environment.
Experience in healthcare or healthcare technology is preferred.

Good to Have

Experience with AI tools and automation platforms.
Understanding of workflow automation and process optimisation.
Experience working with CRM/order management systems.
Experience in healthcare, homecare, diagnostics, or health-tech operations.
Strong data analysis and reporting skills.

Key Success Metrics

Order fulfilment and closure rate
On-time service completion
Report turnaround and closure
Reduction in pending/delayed orders
Operational issue resolution time
Partner/stakeholder coordination effectiveness
Process efficiency and reduction in manual work
Client experience and operational quality

What We’re Looking For
We are looking for someone who doesn't just follow up on orders, but owns the entire operational journey — identifies problems before they become escalations, coordinates with the right stakeholders, ensures the client journey is completed successfully, and continuously looks for smarter ways to improve operations using technology, automation, and AI.

Pay: ₹500,000.00 - ₹600,000.00 per year

Benefits:

Flexible schedule
Health insurance
Paid sick time
Paid time off

Work Location: In person

Quick apply

Refine Your Search

customer support google jobs in bengaluru karnataka

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