Coimbatore Tamil Nadu It operations manager Jobs – 80 Open Jobs Today

Principal Associate - IT (IT Incident Manager)
Eurofins GSC IT DC —Coimbatore, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Manager | DMS - OEM Platforms | Coimbatore | Supply Chain & Network Operations
Deloitte —Coimbatore, Tamil Nadu
- Bachelor's degree
12d
SO_IT Infrastructure Support Engineer–Network_TM_2026
Bosch Group —Coimbatore, Tamil Nadu
- Weekend availability
- Computer Science
Quick apply
13d
Consultant | DMS - OEM Platforms | Coimbatore | Supply Chain & Network Operations
Deloitte —Coimbatore, Tamil Nadu
- Project management
- APIs
5d
Key Account Manager (Creative & Growth Operations)
Kalaiworks —Peelamedu, Coimbatore, Tamil Nadu
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Project management
- In-person
- Communication skills
Quick apply
Project Manager - ADM
Colruyt IT Consultancy India —Coimbatore, Tamil Nadu
- Full-time
- Java
- Project management
- Software development
Purchase Manager(KGISL SEZ ,Sarvanampatti)
V support Solutions —Coimbatore, Tamil Nadu
- ₹50,000 - ₹60,000 a month
- Full-time
- Inventory control
- Inventory management
- Microsoft Office
Deputy Manager
KSB SE & Co. KGaA —Coimbatore, Tamil Nadu
- Full-time
- Software troubleshooting
11d
WANED EDP (SYSTEM ADMIN)
Sree Abirami Group of Institutions —Coimbatore, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick apply
Manager, IT – BRM (HR)
Visteon Corporation —Coimbatore, Tamil Nadu
- Full-time
- Oracle
- Computer Science
- PMP
Store Head
Infinium Developers —Coimbatore, Tamil Nadu
- ₹70,000 - ₹75,000 a month
- Full-time
- Civil engineering
- Inventory control
- Inventory management
- Health insurance
- Cell phone reimbursement
Quick apply
Project Manager - Project Manager
KG Information Systems —Coimbatore, Tamil Nadu
- Full-time
- Microsoft Excel
- Computer Science
- PMP
Deputy General Manager – Administration
Larsen & Toubro —Coimbatore, Tamil Nadu
- Master's degree
- Bachelor's degree
- Business Administration
IT Infra Executive
IT World —Coimbatore, Tamil Nadu
- ₹18,000 - ₹23,000 a month
- Full-time
- Software troubleshooting
- Windows
- Project management
Quick apply
Senior Manager - Service Design & Optimization Consultant (ITIL)
EPAM Systems, Inc. —Coimbatore, Tamil Nadu
- DevOps
- Master's degree
- Agile
- Health insurance
- Paid time off
Service Delivery Manager - HPC & ITIL/ITSM
EPAM Systems, Inc. —Coimbatore, Tamil Nadu
- Computer Science
- Master's degree
- Project management
- Health insurance
- Paid time off
Project Manager
Presidio Networked Solutions, LLC —Coimbatore, Tamil Nadu
- Hybrid work
- Azure
- PMP
- DevOps
Program Manager (Influencer Operations)
Kalaiworks —Peelamedu, Coimbatore, Tamil Nadu
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Salesforce
- Agile
- In-person
Quick apply
Product manager
Cloudseed Technologies —Coimbatore, Tamil Nadu
- Full-time
- Analysis skills
- Agile
- Communication skills
- Paid time off
Business Development Manager (BDM)
SuperLabs —Tatabad, Coimbatore, Tamil Nadu
- ₹9,00,000 - ₹18,00,000 a year
- Email
- Business development
- In-person
Quick apply

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Principal Associate - IT (IT Incident Manager)

Eurofins GSC IT DC
Coimbatore, Tamil Nadu

Quick apply

Job details

Full-time
7 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
ITIL Certification
Microsoft Excel
Azure
Microsoft Outlook
Incident management
LAN
English
Microsoft Office
AWS
Bachelor's degree
DNS
VMWare
Communication skills
VPN

Full job description

Company Description

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 7.296 billion Euros turnover, over 950 laboratories across 59 countries and about 65,000 staff.

Job Description

JOB DESCRIPTION:
Position Title: Major Incident Management Engineer
Reporting To: ITISC FET Europe IT Manager
Working Location: Coimbatore, India
Shift Timings: 12PM to 9PM IST

Qualification: Bachelor's degree or comparable education

Minimum 5 years in IT infrastructure operations, service operations, incident management, or related support functions

Objective
We are seeking a skilled and proactive Major Incident Management professional to own and drive the end-to-end Major Incident Management lifecycle in line with ITIL best practices. The role is responsible for coordinating the response to high-impact incidents, enabling rapid service restoration, ensuring effective stakeholder communication, and driving post-incident reviews to prevent recurrence. The position is critical to maintaining service stability, reducing business disruption, improving operational readiness, and strengthening IT service quality across infrastructure, cloud, compute, and network environments.

Key Responsibilities
Own and manage the end-to-end Major Incident Management lifecycle, including detection, logging, impact assessment, escalation, coordination, resolution, closure, and post-incident follow-up.
Act as the central coordination point during major incidents, ensuring the right technical teams, service owners, vendors, and stakeholders are engaged at the right time.
Lead technical and operational bridge calls during major incidents, maintain focus on service restoration, and drive timely decision-making.
Ensure accurate, timely, and professional communication to business stakeholders, IT leadership, service owners, and impacted users throughout the incident lifecycle.
Assess incident priority, severity, impact, urgency, business risk, and service disruption in partnership with technical teams and service owners.
Track major incident progress, document key actions, decisions, timelines, ownership, and recovery steps in the ITSM tool.
Drive post-incident reviews and ensure RCA, lessons learned, and preventive actions are documented, assigned, and tracked to closure.
Collaborate closely with Incident Management, Problem Management, Change Management, Service Owners, Infrastructure, Cloud, Compute, Network, Monitoring, and Service Desk teams.
Monitor incident trends, recurring service disruptions, and operational risks to support continuous service improvement.
Support the improvement of major incident processes, templates, communication standards, escalation matrices, dashboards, and governance reporting.
Prepare executive summaries, incident timelines, PIR reports, RCA summaries, dashboards, and audit-ready documentation for leadership review.
Ensure compliance with ITIL practices, internal governance expectations, and agreed operational procedures.
Contribute to automation, monitoring, alerting, and knowledge-management improvements to reduce incident detection and response time.
Maintain professional readiness to support high-priority incidents outside standard business hours when required.
Required Experience and Skills

Minimum 5 years of experience in IT operations, infrastructure support, service operations, incident management, or cloud services.
Proven experience coordinating major incidents or high-severity service disruptions in a global IT environment.
Strong understanding of ITIL v3/v4 practices; ITIL certification is preferred.
Experience working with ITSM platforms such as BMC Helix.
Experience preparing incident reports, RCA summaries, PIR documentation, dashboards, and leadership communication.
Technology / Domain Knowledge
Cloud platforms: AWS, Azure, or GCP.
Compute and virtualization: VMware, Hyper-V, or equivalent platforms.
Networking: LAN/WAN, firewalls, load balancers, DNS, VPN, and related infrastructure components.
Storage, backup, monitoring, observability, and availability management concepts.
Monitoring and observability tools such as Site24x7, Grafana, or equivalent solutions.
Microsoft Office proficiency: Outlook, Word, Excel, and PowerPoint.
Communication and Stakeholder Management
Excellent written and verbal English communication skills.
Ability to communicate clearly with technical teams, business stakeholders, leadership, and external vendors during high-pressure situations.
Strong documentation discipline with attention to accuracy, timelines, decisions, and action ownership.
Ability to remain structured, calm, and outcome-focused during business-critical incidents.

Key Performance Indicators (KPIs)

Major incident response and coordination effectiveness.
Time to engage resolver groups and stakeholders.
Time to restore service / MTTR for major incidents.
Quality, timeliness, and accuracy of incident communication.
Completion rate of PIR, RCA, and corrective actions.
Reduction in recurrence of major incidents and high-impact disruptions.
Accuracy and completeness of ITSM records and audit documentation.
Stakeholder satisfaction with incident handling, communication, and follow-up.
Personal Skills
Strong ownership and accountability
Team player with collaborative mindset
Smart worker and quick learner
Analytical, structured, and methodical approach
Ability to work under pressure and manage multiple priorities
Willingness to support outside business hours on an ad hoc basis
What We Offer
A collaborative and inclusive work environment
Opportunities to work on global-scale IT infrastructure and service operations
Continuous learning and professional development
Competitive salary and benefits package
Flexible work arrangements

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Refine Your Search

it operations manager jobs in coimbatore tamil nadu

Principal Associate - IT (IT Incident Manager)

Manager | DMS - OEM Platforms | Coimbatore | Supply Chain & Network Operations

SO_IT Infrastructure Support Engineer–Network_TM_2026

Consultant | DMS - OEM Platforms | Coimbatore | Supply Chain & Network Operations

Key Account Manager (Creative & Growth Operations)

Project Manager - ADM

Purchase Manager(KGISL SEZ ,Sarvanampatti)

Deputy Manager

WANED EDP (SYSTEM ADMIN)

Manager, IT – BRM (HR)

Store Head

Project Manager - Project Manager

Deputy General Manager – Administration

IT Infra Executive

Senior Manager - Service Design & Optimization Consultant (ITIL)

Service Delivery Manager - HPC & ITIL/ITSM

Project Manager

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Product manager

Business Development Manager (BDM)

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