Noida Uttar Pradesh Customer experience specialist Jobs – 541 Open Jobs Today

E-commerce Specialist (Amazon & Flipkart)
Value For Sellers Private limited —Noida, Uttar Pradesh
- ₹21,000 - ₹24,000 a month
- Full-time
- Microsoft Excel
- Management
- Inventory control
- Cell phone reimbursement
Quick apply
PPC Specialist ( US Travel )
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- ₹40,000 - ₹1,00,000 a month
- Full-time
- Analysis skills
- Budgeting
- In-person
Quick apply
13h
Customer Support Specialist
Acads360 India Private Limited —Ghaziabad, Uttar Pradesh
- ₹7,00,000 - ₹12,00,000 a year
- Full-time
- Computer Science
- English
- Analysis skills
Quick apply
Data Specialist REMOTE
C2FO —Noida, Uttar Pradesh
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- Research
Quick apply
Marketplace Onboarding & CRM Specialist
Tech2globe web Solutions LLP —Noida Sector 62, Noida, Uttar Pradesh
- ₹35,000 - ₹60,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
Customer Support Specialist
finovotech —Faridabad, Haryana
- Up to ₹45,000 a month
- Email
- Software troubleshooting
- English
- Bachelor's degree
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4d
Customer Support Specialist
Paraayan.com —Noida, Uttar Pradesh
- ₹18,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Sales
- English
Quick apply
Travel Program Specialist (US time zone)
WSP —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
E-Commerce Specialist
C&B DESIGNS PRIVATE LIMITED —Noida, Uttar Pradesh
- ₹20,000 - ₹50,000 a month
- Full-time
- Research
- Analysis skills
- In-person
Quick apply
Ecommerce Specialist (amazon.uk)
FK Sports —Noida Sector 62, Noida, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- Inventory management
- Data analysis skills
- Analysis skills
- Paid time off
Quick apply
10h
Business Development Manager (BDM)
Webisdom Management Services Pvt Ltd —Noida, Uttar Pradesh
- ₹50,000 - ₹80,000 a month
- Full-time
- Sales
- Marketing
- Master's degree
Quick apply
Specialist - Customer Care - Collections 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Customer service
- English
- Bachelor's degree
Quick apply
Lead Generation Specialist
Vinove Software and Services Pvt Ltd —Noida, Uttar Pradesh
- Up to ₹6,00,000 a year
- Full-time
- CRM software
- English
- In-person
- Health insurance
- Paid time off
Quick apply
3h
Marketing Automation Specialist
iYnix Digital Solutions —Gautam Budh Nagar, Uttar Pradesh
- ₹35,000 - ₹40,000 a month
- Full-time
- Math
- Project management
- APIs
Quick apply
Sr. E Commerce Manager (Good comm. Skills , Agency experience)
Tech2globe web Solutions LLP —Noida Sector 62, Noida, Uttar Pradesh
- ₹40,000 - ₹65,000 a month
- Full-time
- Microsoft Excel
- Marketing
- Analysis skills
Quick apply
12h
Specialist - Customer Care - Collections 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Business Development Specialist
Digicaptain Technologies PvT Ltd —Noida, Uttar Pradesh
- Up to ₹70,000 a month
- Full-time
- Presentation skills
- In-person
- Communication skills
- Commuter assistance
- Food provided
Quick apply
Specialist - SCM - Planning & After Sales 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Sr. Specialist - Talent Acquisition 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Master's degree
- Administrative experience
Quick apply
Microsoft-CRM Technical-Manager
EY —Noida, Uttar Pradesh
- Azure
- Management
- Computer Science
- Health insurance
2h

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E-commerce Specialist (Amazon & Flipkart)

Value For Sellers Private limited
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹21,000 - ₹24,000 a month

Benefits

Cell phone reimbursement

Qualifications

Microsoft Excel
Management
Inventory control
Marketing
Inventory management
Keyword research
E-Commerce
Master's degree
Analysis skills
Bachelor's degree
Team management
Fraud prevention and detection
Account management
Leadership
Communication skills

Full job description

Job Title: E-commerce Accounts Executive (Amazon & Flipkart)

Department: E-commerce Sales
Location: Noida

Job Summary

We are looking for an experienced and result-oriented E-commerce accounts to lead and manage our Amazon and Flipkart business operations. The ideal candidate will have extensive experience in handling marketplace accounts, driving revenue growth, managing a team of account executives, and developing strategies to improve marketplace performance. The role requires strong leadership, analytical skills, and expertise in Amazon Seller Central and Flipkart Seller Hub.

Key Responsibilities: Team Management & Leadership

Lead, mentor, and manage a team of E-commerce executives and account managers.
Set team KPIs, monitor performance, and provide regular coaching and feedback.
Ensure timely execution of tasks related to listings, inventory, orders, and account management.
Foster collaboration across sales, marketing, operations, and supply chain teams.

Account Management

Oversee all aspects of Amazon and Flipkart seller accounts.
Ensure account health, policy compliance, and issue resolution.
Manage escalations and maintain strong relationships with marketplace support teams.

Sales & Business Growth

Develop and implement marketplace growth strategies to increase sales, revenue, and market share.
Identify opportunities for product expansion, promotions, pricing optimization, and category growth.
Drive achievement of monthly, quarterly, and annual sales targets.

Listing & Catalog Management

Supervise product listing creation, optimization, and maintenance.
Conduct keyword research and ensure SEO-friendly content for higher visibility and conversion rates.
Improve product content, images, and A+ content wherever applicable.

Inventory & Operations Management

Monitor inventory levels and forecast demand to avoid stock-outs and overstocking.
Coordinate with procurement and warehouse teams to ensure smooth order fulfillment.
Optimize inventory planning based on sales trends and seasonality.

Performance Analysis & Reporting

Analyze sales data, customer behavior, advertising performance, and competitor activities.
Generate MIS reports and present business insights to senior management.
Recommend actionable strategies based on data-driven analysis.

Advertising & Marketing

Plan and manage Amazon Ads, Flipkart Ads, and promotional campaigns.
Work closely with the marketing team to maximize visibility and sales.
Monitor advertising budgets and optimize campaigns to achieve target ROAS and ROI.

Customer Experience

Ensure prompt resolution of customer queries and complaints.
Monitor customer feedback, ratings, and reviews to maintain marketplace reputation.

Compliance & Process Improvement

Stay updated with Amazon and Flipkart policies, algorithm changes, and marketplace trends.
Implement best practices for account security, fraud prevention, and operational efficiency.
Develop and streamline SOPs for team productivity and process excellence.

Qualifications

Bachelor's degree in business, marketing, e-commerce, or a related field (Master's degree preferred).
3 to 8+ years of experience in E-commerce account management with a strong focus on Amazon and Flipkart marketplaces.
Minimum 2+ years of experience managing or leading a team.
Strong hands-on experience with Amazon Seller Central and Flipkart Seller Hub.
Proven track record of driving marketplace sales growth and profitability.
Excellent leadership, analytical, communication, and stakeholder management skills.
Strong understanding of marketplace advertising, promotions, and catalog management.
Proficiency in Excel, reporting tools, and marketplace analytics platforms.

Preferred Skills

Experience in managing multiple marketplace accounts and large product catalogs.
Knowledge of marketplace automation tools and inventory management systems.
Ability to work in a fast-paced, target-driven environment.

Contact Details

Contact Person: Ms. Charu Khandelwal, HR Manager
Contact Number: 9999857563 (WhatsApp Only)

Pay: ₹21,000.00 - ₹24,000.00 per month

Benefits:

Cell phone reimbursement

Application Question(s):

What is your current & expected salary?
Do you have hands-on experience with both Amazon Seller Central and Flipkart Seller Hub?
Have you independently managed and grown sales for Amazon and/or Flipkart marketplace accounts?
Do you have at least 2 years of experience managing a team in an e-commerce marketplace environment (Amazon/Flipkart)?

Education:

Bachelor's (Preferred)

Experience:

Team management: 2 years (Required)
Amazon Account Management: 2 years (Required)
Flipkart Account Management: 2 years (Required)

Location:

Noida, Uttar Pradesh (Noida) (Required)

Work Location: In person

Quick apply

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