Tamil Nadu Crm specialist Jobs – 136 Open Jobs Today

Internal CRM Consultant (Remote)
Solutions Metrix —Chennai, Tamil Nadu
- Full-time
- Remote
- Salesforce
- Master's degree
- Project management
- Health insurance
- Paid time off
Quick apply
Digital Marketing & Brand Management Specialist (Australian project)
Nandalala Infotech —Tiruchirappalli, Tamil Nadu
- ₹35,000.00 - ₹58,643.16 a month
- Full-time
- Agile
- In-person
- Marketing
Quick apply
Zoho CRM Specialist
Knack Consulting Services Pvt Ltd —Chennai, Tamil Nadu
- Computer science
- Bachelor's degree
- APIs
Quick apply
Solution Consultant Specialist
Congruent Solutions —Chennai, Tamil Nadu
- Master's degree
- Project management
- Presentation skills
CRM Specialist
VAMO SYSTEMS —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Math
- Bachelor's degree
Executive CRM
Namma Family Group —Chennai, Tamil Nadu
- ₹20,000 - ₹50,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Health insurance
- Life insurance
Quick apply
Email Marketing Campaign Specialist
Astroved —Ambattur, Chennai, Tamil Nadu
- ₹3,00,000 - ₹6,00,000 a year
- Email
- In-person
- Marketing
- Health insurance
Quick apply
21h
Onboarding Specialist INDIA
Base.com —Coimbatore, Tamil Nadu
- English
- APIs
- Python
Quick apply
Digital Marketing Specialist
Frokme —Chennai, Tamil Nadu
- ₹9,00,000 - ₹10,00,000 a year
- Full-time
- Marketing
- Microsoft Office
- Project management
Quick apply
SaaS Product Sales Specialist
Bumsa Talent Solutions Pvt Ltd —Guindy, Chennai, Tamil Nadu
- ₹3,20,146.37 - ₹13,75,827.21 a year
- Night shift
- Sales
- Salesforce
- English
Quick apply
2d
Email Marketing & Whatsapp Marketing Specialist
Getnos io —Chennai, Tamil Nadu
- ₹35,000 - ₹40,000 a month
- Full-time
- Salesforce
- English
- SQL
- Paid time off
- Paid sick time
Quick apply
Manager - Ecommerce transformation
EY —Chennai, Tamil Nadu
- Salesforce
- Business development
- AWS
- Health insurance
Customer Success Specialist
TD Synnex —Chennai, Tamil Nadu
- Full-time
- Spanish
- ERP systems
- Analysis skills
Senior AR Specialist / AR Specialist
Tecstellar Solutions, LLP —Coimbatore, Tamil Nadu
- Up to ₹6,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Health insurance
Quick apply
Specialist, Business Development
Konecranes —Chennai, Tamil Nadu
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick apply
CRM Specialist
Namma Family Builder and Developer Private Limited —Kelambakkam, Chennai, Tamil Nadu
- ₹20,000 - ₹40,000 a month
- Full-time
- Salesforce
- Analysis skills
- In-person
Quick apply
Digital Marketing Specialist
School of Techies —Chennai, Tamil Nadu
- ₹4,50,000 - ₹5,00,000 a year
- Full-time
- Hybrid work
- CRM software
- Social media management
- Budgeting
- Health insurance
- Work from home
Quick apply
Paid Social Media Marketing Specialist
Integra Global Solutions —Chennai, Tamil Nadu
- Full-time
- Remote
- Social media management
- Analysis skills
- APIs
- Health insurance
- Paid time off
11d
Customer Support Specialist
SHEROES —Chennai, Tamil Nadu
- ₹30,000 a month
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
2d
Lead Generation Specialist
ANGLER Technologies India Pvt Ltd —Ramanathapuram, Coimbatore, Tamil Nadu
- ₹22,000 - ₹28,000 a month
- Full-time
- Microsoft Powerpoint
- Computer Science
- Research
- Paid time off
- Paid sick time
Quick apply
2d

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Internal CRM Consultant (Remote)

Solutions Metrix -
Chennai, Tamil Nadu

Quick apply

Job details

Full-time

Benefits

Health insurance
Paid time off
Flexible schedule

Qualifications

Salesforce Certification
Salesforce
Quality management
Information Systems
Master's degree
Change management
Project management
Bachelor's degree
Data entry
Scrum
APIs
Agile
Financial services
SaaS
AI
Banking

Full job description

Internal CRM Consultant

Reports To:

VP of Revenue

Role Overview

As our Internal CRM Consultant, you will lead the customization and ongoing optimization of our CRM platform to serve Solutions Metrix's unique business model. You will work cross-functionally with sales, delivery, finance, and leadership teams to translate business processes into smart CRM workflows — and you will own the outcomes.

Unlike a client-facing consultant role, this position gives you the mandate to drive long-term adoption and continuous improvement. You are not delivering and moving on — you are building something that lasts.

Who We Are

Since 2001, Solutions Metrix has been implementing CRM solutions for companies of all sizes across Canada and North America. Our team of specialists masters a wide range of CRM platforms without being tied to any — we always recommend the solution that best fits each client's needs and objectives.

We are now applying that same philosophy internally. This role is a rare chance to be both a practitioner and a beneficiary — to shape how a CRM-focused company manages its own relationships, pipeline, and growth.

Key Responsibilities

CRM Design & Configuration

Lead the architecture and configuration of our CRM platform (selection or existing platform) to match our internal sales, pre-sales, and delivery workflows.
Build custom objects, fields, pipelines, and automation rules that reflect how our teams operate.
Design dashboards and reports giving leadership real-time visibility into revenue, pipeline health, and client engagement.

Process Mapping & Optimization

Document current internal processes and identify friction points where CRM can reduce manual work or improve data quality.
Automate repetitive tasks — lead assignment, follow-up reminders, contract renewals, onboarding sequences — to free up consultant and sales time.
Develop and maintain process documentation so the CRM remains a reliable source of truth.

Internal Stakeholder Engagement

Conduct needs analysis sessions with each internal team (sales, delivery, finance, HR) to surface requirements and prioritize roadmap items.
Manage an internal CRM backlog using agile methodology — sprint planning, grooming, and retrospectives adapted for an internal IT product.
Act as the primary point of contact for CRM-related questions, issues, and enhancement requests.

Training & Change Management

Develop role-specific training materials and deliver onboarding workshops for all internal users.
Champion adoption by creating a culture of CRM use — through enablement, not enforcement.
Provide post-launch support and iterate based on user feedback.

Data Governance & Quality

Define and enforce data entry standards, naming conventions, and hygiene processes.
Build deduplication, validation, and enrichment workflows to maintain clean, reliable data.
Own integration architecture between the CRM and adjacent tools (ERP, project management, finance, marketing platforms).

Strategic Contribution

Leverage our own CRM as a living demonstration of best practices — an asset we can reference with prospects and clients.
Contribute to thought leadership content based on internal learnings (blog posts, case studies, internal playbooks).
Stay current on CRM trends and evaluate new features or platform capabilities that could benefit SM.

Qualifications

Required

Bachelor’s degree in Information Systems, Engineering, Business, Technology, or a related discipline.
CRM certification (Creatio preferred; Salesforce, HubSpot, Microsoft Dynamics, or equivalent also considered).
Minimum 3+ years (ideally 5–7 years) of hands-on CRM administration, implementation, RevOps, or business systems experience.
Strong command of business process mapping and workflow automation.
CRM reporting, dashboard design, and analytics capabilities.
Data governance, data quality management, and CRM architecture knowledge.
Experience prioritizing enhancement roadmaps and managing an internal CRM backlog.
Working knowledge of CRM integrations, APIs, and adjacent business systems.
Proven ability to gather requirements from non-technical stakeholders and translate them into CRM configurations.
Experience owning a CRM product end-to-end — from discovery through adoption.

Strong Assets

Experience in Financial Services, Banking, Credit Union, SaaS, or Professional Services environments.
Experience supporting Revenue Operations (RevOps) or go-to-market organizations.
Exposure to iPaaS platforms (e.g., Boomi) or CRM API integrations with adjacent business systems.
Agile product ownership or Scrum experience — even in an internal product context.
CRM certifications (Creatio preferred; Salesforce, Dynamics, HubSpot, or equivalent also valued).
AI-enabled process optimization experience.
Change management and user adoption expertise.

Key Soft Skills

Business-first mindset — focused on outcomes, not just technical output
Curiosity and a continuous improvement orientation
Strong listening and stakeholder facilitation skills
Ability to challenge existing processes constructively
High ownership and accountability — you define success, you don’t wait to be told
Comfortable operating with ambiguity and limited structure
Executive communication capability

This Role Is Not For You If

You are purely technical with limited business process experience
You prefer ticket fulfillment over ownership and measurable outcomes
You have limited stakeholder management experience
You resist change management and user enablement responsibilities
You depend heavily on external direction with limited initiative
You cannot point to demonstrated examples of driving CRM adoption or delivering measurable business outcomes

What We Offer

Competitive salary

Medical & dental insurance

Flexible working hours

Hybrid work model

Tuition reimbursement

✈️ Paid time off

Diverse & inclusive environment

Access to SM's full knowledge base

Equal Opportunity Employer

Solutions Metrix is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Quick apply

Refine Your Search

crm specialist jobs in tamil nadu

Internal CRM Consultant (Remote)

Digital Marketing & Brand Management Specialist (Australian project)

Zoho CRM Specialist

Solution Consultant Specialist

CRM Specialist

Executive CRM

Email Marketing Campaign Specialist

Onboarding Specialist INDIA

Digital Marketing Specialist

SaaS Product Sales Specialist

Email Marketing & Whatsapp Marketing Specialist

Manager - Ecommerce transformation

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Senior AR Specialist / AR Specialist

Specialist, Business Development

CRM Specialist

Digital Marketing Specialist

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Customer Support Specialist

Lead Generation Specialist

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