Thoraipakkam Chennai Tamil Nadu Ust global Jobs – 79 Open Jobs Today

Associate II - BPM
UST —Chennai, Tamil Nadu
- Night shift
- Microsoft Word
- Bachelor's degree
- Continuous improvement
- Health insurance
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Associate III - BPM
UST —Chennai, Tamil Nadu
- Night shift
- Microsoft Word
- Bachelor's degree
- Continuous improvement
- Health insurance
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4d
Test Manager I
UST —Chennai, Tamil Nadu
- Azure
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Project Manager II
UST —Chennai, Tamil Nadu
- Azure
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Production Support Java - Developer III - Software Engineering
UST —Chennai, Tamil Nadu
- Java
- JavaScript
- HTML
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11d
Analyst I - Operations - Project Delivery Excellence Manager
UST —Chennai, Tamil Nadu
- Full-time
- PMP
- Analysis skills
- Project management
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Lead I - Software Testing (Automation testing, US Healthcare)
UST —Chennai, Tamil Nadu
- Java
- Databases
- SQL
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Intune Administrator
UST —Chennai, Tamil Nadu
- Azure
- Software troubleshooting
- Windows
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Associate II - Asset Servicing
UST —Chennai, Tamil Nadu
- Microsoft Excel
- Finance
- Analysis skills
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Lead II - Enterprise Solutions (Workday Payroll)
UST —Chennai, Tamil Nadu
- Analysis skills
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Network Engineer
UST —Chennai, Tamil Nadu
- Azure
- Computer networking
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Workday Advanced Compensation Functional Consultant
UST —Chennai, Tamil Nadu
- Bachelor's degree
- Human resources
- Communication skills
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Workday Talent, Learning & HCM Lead
UST —Chennai, Tamil Nadu
- Analysis skills
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Associate Data Architect I
UST —Chennai, Tamil Nadu
- Microsoft Excel
- Azure
- SQL
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Developer II - Oracle SCM with fusion Cloud
UST —Chennai, Tamil Nadu
- Oracle
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- Analysis skills
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Associate Data Architect I
UST —Chennai, Tamil Nadu
- Azure
- Salesforce
- Windows
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Test Manager I
UST —Chennai, Tamil Nadu
- Azure
- DevOps
- ERP systems
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Associate III - Derivatives
UST —Chennai, Tamil Nadu
- Microsoft Excel
- Finance
- Analysis skills
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Lead I - Data Engineering
UST —Chennai, Tamil Nadu
- Microsoft Excel
- SQL
- Analysis skills
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.Net Developer - Lead II - Software Engineering
UST —Chennai, Tamil Nadu
- SQL
- APIs
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Associate II - BPM

UST -
Chennai, Tamil Nadu

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Job details

3 days ago

Benefits

Health insurance

Qualifications

Microsoft Word
Benefits administration
OOP
Quality assurance
Bachelor's degree
Continuous improvement
Communication skills
Editing

Full job description

Role description

Job Description - Analyst / Sr. Analyst

Process: Contracts & Booklets (US Healthcare - Payer)
Experience: 3+ Years
Shift: 5:30 PM - 2:30 AM IST (Night Shift)
Work Mode: 5 Days Work from Office
Location: India (Trivandrum /Chennai)
Joining: Immediate

Role Summary

We are looking for a Contracts & Booklets Analyst to support US Healthcare Payer operations in a BPO environment. The role focuses on creation, validation, and maintenance of member-facing benefit documents (Contracts & Booklets) aligned with benefit configuration and product setup. The candidate must have strong benefit interpretation skills and hands-on experience in payer-side configuration and documentation processes.

Key Responsibilities

1. Contract & Booklet Creation

Create and maintain member contracts and booklet documents based on configured plans
Develop document components such as:
- Schedule of Benefits (Copay, Deductible, Coinsurance)
- Riders and benefit sections
- Preventive schedules and plan details
Ensure documents meet client formatting, regulatory, and compliance standards

2. Benefit Configuration Alignment

Interpret benefit designs from product configurator / payer systems
Convert system configurations into accurate member-facing documents
Validate cost share elements against configured benefits:
- Copay / Coinsurance / Deductible / OOP
Ensure alignment across configuration, schedule, and filing documents

3. Validation & Quality Assurance

Perform QA validation of contracts and booklets before production release
Conduct checks such as:
- Schedule vs Product Config comparison
- Filing vs Template validation
Maintain high accuracy and quality benchmarks

4. Workflow & Production Handling

Manage end-to-end workflow:
- Intake via ticketing system
- Template extraction and mapping
- Document creation and QA
- Final production release
Handle volumes with SLA adherence and turnaround commitments

5. Collaboration & Stakeholder Coordination

Work closely with:
- Benefit Configuration teams
- QA and Testing teams
- Client stakeholders (onshore/offshore)
Support testing, appeals, and audit queries with document references

6. Continuous Improvement

Identify gaps in documentation and configuration mapping
Support automation, standardization, and process efficiency initiatives
Contribute to SOPs, QA checklists, and process documentation

Eligibility & Qualifications

Education

Any Graduate (Mandatory)

Experience (Mandatory)

3+ years in US Healthcare Payer operations
Mandatory experience in Benefit Configuration / Product Configuration
Hands-on exposure to:
- Contracts & Booklets
- Benefit documentation / Plan setup

Required Skills

Domain Skills

Strong knowledge of:
- Health plan benefits (Copay, Deductible, Coinsurance, OOP, Accumulators)
- Commercial / Medicare plan structures
Understanding of:
- Benefit configuration workflows
- Plan design & document mapping

Technical Skills

Experience with payer tools like:
- Product Configurator / Benefit Systems
- HighRoads / P2A / FOS (or similar platforms)
Good working knowledge of:
- MS Word (document editing & formatting)
- Excel (validation & mapping)

Behavioral Skills

High attention to detail and accuracy
Analytical thinking and problem-solving ability
Strong written and verbal communication
Ability to work in fast-paced production environment

Preferred Skills

Experience in:
- Contract & Booklet creation / audit
- Benefit testing / appeals support
Exposure to payer platforms:
- Facets / QNXT / HealthRules
Knowledge of compliance and regulatory guidelines

Key Competencies

Accuracy & Quality Focus
Benefit Interpretation Expertise
Stakeholder Communication
SLA & Delivery Ownership
Continuous Improvement Mindset

Skills

benefits administration,us healthcare,coinsurance,benefits configuration,qnxt,regulatory domain,

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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