Palarivattom Kochi Kerala Implementation & client support Jobs – 121 Open Jobs Today

Associate Manager Business Analyst
Accenture —Kochi, Kerala
- Full-time
- Salesforce
- Bachelor's degree
- APIs
Customer Support
Cybooz IT Solutions Pvt Ltd —Kochi, Kerala
- ₹9,000 - ₹12,000 a month
- Full-time
- Computer Science
- English
- Databases
Quick apply
Business Central Technical Consultant
Skolte Solutions Pvt Ltd —Kochi, Kerala
- From ₹5,00,000 a year
- Email
- ERP systems
- APIs
- In-person
- Flexible schedule
Quick apply
SAP Functional Lead - 100% Remote
VGreen Technology Solutions (VGreenTEK) —Kochi, Kerala
- ₹1,20,000 - ₹1,50,000 a year
- Remote
- Communication skills
Quick apply
Business Development Associate
Bumble Wash —Kochi, Kerala
- ₹29,250 - ₹36,750 a month
- Full-time
- CRM software
- Sales
- Microsoft Office
- Commuter assistance
- Health insurance
Quick apply
Banking software Support
NBFC Software —Kochi, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- Master's degree
- Health insurance
- Paid time off
Quick apply
11d
TL-Enrollment & Billing
Cognizant —Kochi, Kerala
- Full-time
- Hybrid work
- HIPAA
BIM Implementation Specialist
Advenser Engineering service —Kochi, Kerala
- ₹60,000 - ₹87,000 a year
- Full-time
- AutoCAD
- Bachelor's degree
- In-person
- Health insurance
- Work from home
Quick apply
Customer Success Manager
NOV Inc. —Kochi, Kerala
- Full-time
- Computer Science
- Engineering
- Databases
Customer Success Associate
Intellion Technologies Pvt Ltd —Kochi, Kerala
- Full-time
- Customer service
- Analysis skills
- In-person
- Health insurance
- Paid time off
Quick apply
Salesforce Project Manager
MTI Integration Solutions Private Limited —Kochi, Kerala
- Computer Science
- PMP
- Salesforce
12d
Lead Business Analyst
Accenture —Kochi, Kerala
- Full-time
- Salesforce
- Analysis skills
- Bachelor's degree
Public Relations Officer
Gautham Hospital —Thoppumpady, Kochi, Kerala
- ₹15,000 - ₹18,000 a month
- Weekend availability
- Customer service
- English
- Microsoft Office
Quick apply
16h
Performance Marketer
Bluedot Medical Assistance —Kalamassery, Kochi, Kerala
- ₹25,000 - ₹40,000 a month
- Full-time
- CRM software
- Marketing
- English
- Health insurance
Quick apply
Sales Consultant
Wahni IT Solutions Pvt Ltd —Kochi, Kerala
- Full-time
- Sales
- ERP systems
- Master's degree
Quick apply
1d
SB-1470 - Project Manager — AI Workforce Transformation
Softobiz Technologies —Kochi, Kerala
- Full-time
- Management
- Computer Science
- PMP
Sales Executive / Marketing Executive
Earendil Business Services —Kochi, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Marketing
- English
Quick apply
13d
Salesforce Developer
MTI Integration Solutions Private Limited —Kochi, Kerala
- Computer Science
- Sales
- Customer service
8d
Digital Marketing Executive (SEO, AI & Growth Marketing)
Arrivago Hospitality Services —Kochi, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
Quick apply
7d
Technical Manager - .Net Core
Distinct Infotech —Kochi, Kerala
- ₹1,50,000 - ₹2,25,000 a month
- Full-time
- Azure
- Management
- Computer Science
Quick apply

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Associate Manager Business Analyst

Accenture -
Kochi, Kerala

Apply Now

Job details

Full-time

Qualifications

Jira
Hybris
Pricing
Software deployment
SAP
Salesforce
Business analysis
Magento
Visio
E-Commerce
Bachelor's degree
Confluence
Requirements analysis
User acceptance testing
UX
Scrum
B2B
APIs
Agile
Construction experience
Communication skills
SDLC

Full job description

Job Title - Associate Manager Business Analyst – Associate Manager - ACS Song

Management Level: 8 – Associate Manager

Location: Kochi

Must have skills: Techno-functional BA lead with eCommerce experience

Good to have skills: Should have worked with multiple Commerce platforms

Experience: 8-10 years of experience is required

Educational Qualification: Graduation (Accurate educational details should capture)

Job Summary

You will help clients translate business and user needs into digitally enabled commerce solutions. The role requires a consultative techno-functional Business Analyst who can work independently in client-facing engagements, connect business objectives with platform capabilities, and enable delivery teams through clear requirements, backlog readiness and stakeholder alignment.

Roles and Responsibilities

Lead the Business Analysis workstream for eCommerce delivery, owning BA approach, requirement governance, quality standards and stakeholder alignment.
Partner with client Product Owners, business sponsors, solution architects and delivery leads to shape scope, roadmap and prioritization decisions.
Run senior stakeholder workshops to frame business problems, define outcomes, identify value levers and align on implementation approach.
Guide as-is/to-be process design, capability mapping, gap analysis, backlog strategy and release scoping across multiple functional areas.
Build/review epics, features, user stories, acceptance criteria, process flows and functional specifications
Identify solution options and make recommendations that balance business value, user experience, platform constraints, delivery risk and technical complexity.
Own requirements traceability, change impact analysis and decision management across discovery, inception, construction, UAT and release.
Lead cross-functional ceremonies involving client business users, product owners, UX, architecture, engineering, QA, data/integration and program management.
Drive issue resolution and decision closure for complex or escalated functional questions.

Support estimation, staffing, transition planning, pre-sales/RFP inputs, reusable assets and practice/capability development as needed.
Expected to operate as a BA lead/associate manager who can independently represent the BA function to clients and delivery leadership.
Own complex and ambiguous eCommerce problems, mobilize the right stakeholders and drive structured recommendations.
Coach and review the work of junior BAs, ensuring consistency, quality and delivery readiness.
Influence senior stakeholders through consultative communication, business value framing and clear decision options.
Contribute to account delivery health by identifying risks, gaps, dependencies and continuous improvement opportunities.
Strong understanding of digital commerce capabilities including product discovery, product detail pages, cart, checkout, order capture, promotions, payment, inventory visibility and order status.
Ability to map business journeys and identify functional gaps across B2B/B2C commerce, marketplace, omnichannel and customer-service-enabled commerce experiences.
Working knowledge of commerce platform concepts such as catalog, product information, pricing display, promotions, campaigns, search, merchandising, content, customer accounts and integrations.
Ability to collaborate with product owners, experience designers, architects and engineering teams to convert experience and business objectives into implementation-ready backlog items.
Understanding of APIs, webhooks, events, integrations, data flows and non-functional requirements relevant to commerce platforms.
Ability to lead multiple commerce capability areas across discovery, cart/checkout, order management, customer account, promotions, content, search, merchandising and customer service touchpoints.
Ability to assess commerce platform capability fit, define functional architecture inputs and guide business trade-off decisions with architects and delivery leads.

Professional and Technical Skill

Business analysis and requirements analysis for digital products or commerce platforms.
User story writing, acceptance criteria definition and backlog refinement.
Jira and Confluence proficiency; ability to maintain product backlog, decisions, traceability and release documentation.
Workshop facilitation, stakeholder interviews, process mapping and requirements elicitation.
Story mapping, customer journey mapping, as-is/to-be process modelling and gap analysis.
Scrum/Agile delivery experience across discovery, inception, construction, UAT and release phases.
eCommerce domain knowledge across browse, search, PDP, cart, checkout, payments, promotions, order capture and order status.
Techno-functional understanding of APIs, integrations, data flows, analytics tagging, non-functional requirements and platform constraints.
Ability to work with product owners, UX, architecture, engineering, QA, release and client business stakeholders.
Excellent verbal and written communication for client presentations, demos, decisions and status reporting.
Draw.io, Miro, Visio, Lucidchart or similar modelling/diagramming tools.
Understanding of SDLC phases including development, testing, deployment, maintenance and release governance.
CPQ domain knowledge including product configuration, quote creation, approvals, guided selling and quote-to-cash touchpoints.
Pricing domain knowledge including price books, price lists, promotions, discounts, taxation, regional pricing and price engine integrations.
Commerce platforms such as SAP Commerce/Hybris, commercetools, Salesforce Commerce Cloud, Adobe Commerce/Magento, Shopify or similar.
Search, merchandising, CMS, CDP, web analytics, payments, OMS or customer service platform exposure.
PSPO I, PSPO II, CBAP, Agile BA, Scrum Master or relevant commerce platform certifications.
Exposure to headless commerce, composable commerce, microservices, event-driven integrations or cloud-native delivery.
Experience with automation pipelines, version control, deployment strategies or DevOps collaboration.

Additional Information

About Our Company | Accenture (do not remove the hyperlink)

Professional and Technical Skill

Business analysis and requirements analysis for digital products or commerce platforms.
User story writing, acceptance criteria definition and backlog refinement.
Jira and Confluence proficiency; ability to maintain product backlog, decisions, traceability and release documentation.
Workshop facilitation, stakeholder interviews, process mapping and requirements elicitation.
Story mapping, customer journey mapping, as-is/to-be process modelling and gap analysis.
Scrum/Agile delivery experience across discovery, inception, construction, UAT and release phases.
eCommerce domain knowledge across browse, search, PDP, cart, checkout, payments, promotions, order capture and order status.
Techno-functional understanding of APIs, integrations, data flows, analytics tagging, non-functional requirements and platform constraints.
Ability to work with product owners, UX, architecture, engineering, QA, release and client business stakeholders.
Excellent verbal and written communication for client presentations, demos, decisions and status reporting.
Draw.io, Miro, Visio, Lucidchart or similar modelling/diagramming tools.
Understanding of SDLC phases including development, testing, deployment, maintenance and release governance.
CPQ domain knowledge including product configuration, quote creation, approvals, guided selling and quote-to-cash touchpoints.
Pricing domain knowledge including price books, price lists, promotions, discounts, taxation, regional pricing and price engine integrations.
Commerce platforms such as SAP Commerce/Hybris, commercetools, Salesforce Commerce Cloud, Adobe Commerce/Magento, Shopify or similar.
Search, merchandising, CMS, CDP, web analytics, payments, OMS or customer service platform exposure.
PSPO I, PSPO II, CBAP, Agile BA, Scrum Master or relevant commerce platform certifications.
Exposure to headless commerce, composable commerce, microservices, event-driven integrations or cloud-native delivery.
Experience with automation pipelines, version control, deployment strategies or DevOps collaboration.

Additional Information

About Our Company | Accenture (do not remove the hyperlink)

Apply Now

Refine Your Search

implementation & client support jobs in palarivattom kochi kerala

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