Lucknow District Uttar Pradesh Customer support executive Jobs – 99 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Real Estate Sales Manager
Ais developer llp —Lucknow, Uttar Pradesh
- Up to ₹50,000 a month
- Full-time
- CRM software
- Sales
- Customer service
- Paid time off
- Cell phone reimbursement
Quick apply
22h
Customer Support Executive (CSE)
Click Retina Digital Marketing Services —Gomtinagar, Lucknow, Uttar Pradesh
- ₹12,000 - ₹16,000 a month
- Email
- In-person
Quick apply
7d
Business Development Executive (BDE)
Atreya Innovations Pvt Ltd —Lucknow, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- CRM software
- Master's degree
- Business development
- Health insurance
Quick apply
Recovery Agent
AKUPAAD MARKETING PVT. LTD. —Lucknow, Uttar Pradesh
- ₹30,000 - ₹70,000 a month
- Full-time
- Microsoft Excel
- Electrical experience
- Bachelor's degree
Quick apply
9d
Customer Support Executive
EngVarta —Lucknow, Uttar Pradesh
- Weekend availability
- Customer service
- English
- Bachelor's degree
Back Office Executive
VYug —Lucknow, Uttar Pradesh
- ₹10,650.38 - ₹31,004.34 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Front Desk Receptionist
Tilo Living —Lucknow, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
19h
Sales executive
Parat Haben Systems —Lucknow, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Part-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Work from home
- Paid sick time
Quick apply
Customer Care Executive
Niftel communication pvt.ltd —Lucknow, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Part-time
- Microsoft Excel
- Computer skills
- In-person
Quick apply
7d
Telecaller / Telesales Executive – Freshers Welcome
Prime Trade —Lucknow, Uttar Pradesh
- ₹12,000 - ₹50,000 a month
- Full-time
- Sales
- Salesforce
- Microsoft Office
- Paid sick time
Quick apply
1d
Customer support Executive
VDAI Bio Sec Pvt Ltd —Lucknow, Uttar Pradesh
- ₹8,000 - ₹10,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Tele Caller Executive
LIVMAXX POWER TECHNOLOGIES —Lucknow, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Urgently hiring
- Hybrid work
- Sales
- English
- Computer skills
- Health insurance
- Cell phone reimbursement
Quick apply
2d
Technical Support Executive
SoftMaji InfoTech —Lucknow, Uttar Pradesh
- Full-time
- Computer science
- Software troubleshooting
- English
Senior Manager, Finance & Accounting Operations
Ardem Incorporated —Lucknow, Uttar Pradesh
- GAAP
- Accounting
- Leadership
3h
Tele Sales Executive
Oikoshreem Infratech Pvt. Ltd. —Sushant Golf City, Lucknow, Uttar Pradesh
- ₹12,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- English
- Paid time off
Quick apply
Assistant Manager Sales
Wealth Clinic Pvt Ltd —Lucknow, Uttar Pradesh
- ₹45,000 - ₹55,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
Quick apply
Tele Calling Executive
Cosmos Infra Housing —Jankipuram Extension, Lucknow, Uttar Pradesh
- ₹15,000 - ₹22,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Inside Sales Executive
Faistreet India Pvt Ltd —Lucknow, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Email
- CRM software
- Sales
- Marketing
Quick apply
Telesales Executive
Nature Grid Energy —Lucknow, Uttar Pradesh
- ₹1,20,000 - ₹2,40,000 a year
- Full-time
- CRM software
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
8d

I want to receive the latest job alerts for customer support executive in lucknow district uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support executive jobs near lucknow district uttar pradesh

Business Development Executive jobs in Lucknow, Uttar Pradesh

Technical Support jobs in Lucknow, Uttar Pradesh

Retail Assistant Manager jobs in Lucknow, Uttar Pradesh

Sales Executive jobs in Lucknow, Uttar Pradesh

Business Development Executive jobs in Salt Lake, Kolkata, West Bengal

Business Development Executive jobs in Hyderabad, Telangana

Business Development Executive jobs in Irinjalakuda, Kerala

Front Office Executive jobs in Patna, Bihar

Business Development Executive jobs in Btm Layout, Bengaluru, Karnataka

Business Development Executive jobs in Subhanpura, Vadodara, Gujarat

Facility Executive jobs in Mumbai, Maharashtra

Business Analyst jobs in Remote

Agent jobs in Chennai, Tamil Nadu

Recovery Agent jobs in South Delhi, Delhi, Delhi

Recovery Agent jobs in Maharashtra

Collection ,recovery jobs in Vijayawada, Andhra Pradesh

Recovery Agent jobs in Lower Parel, Mumbai, Maharashtra

Technical Support jobs in Ranchi, Jharkhand

Technical Seo jobs in Remote

Technical Support jobs in Vadodara, Gujarat

Sr Administrator (Support & Operations)

HCLTech -
Lucknow, Uttar Pradesh

Apply Now

Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Lucknow, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

customer support executive jobs in lucknow district uttar pradesh

Sr Administrator (Support & Operations)

Real Estate Sales Manager

Customer Support Executive (CSE)

Business Development Executive (BDE)

Recovery Agent

Customer Support Executive

Back Office Executive

Front Desk Receptionist

Sales executive

Customer Care Executive

Telecaller / Telesales Executive – Freshers Welcome

Customer support Executive

Tele Caller Executive

Technical Support Executive

Senior Manager, Finance & Accounting Operations

Tele Sales Executive

Assistant Manager Sales

Tele Calling Executive

Inside Sales Executive

Telesales Executive

I want to receive the latest job alerts for customer support executive in lucknow district uttar pradesh

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected