Uchakada Thiruvananthapuram Kerala Front office Jobs – 77 Open Jobs Today

General Manager (GM)
Uday Suites, The Airport Hotel —Thiruvananthapuram, Kerala
- Full-time
- Hospitality
- Master's degree
- Bachelor's degree
- Food provided
Quick apply
1d
Front Office Receptionist
wealthway international pvt limited —Sreekaryam, Thiruvananthapuram, Kerala
- ₹10,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
1d
Executive Assistant
Techfaya Innovations Pvt Ltd —Thiruvananthapuram, Kerala
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health insurance
Quick apply
Front Office Executive (Receptionist)
Ashtamudi wellness beauty salon —Thiruvananthapuram, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- In-person
- Diploma
- Cell phone reimbursement
Quick apply
Operations Associate
Hackwise Academy Pvt Ltd —Thiruvananthapuram, Kerala
- From ₹10,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Front Office Receptionist
Banner Stories —Thiruvananthapuram, Kerala
- ₹10,000.00 - ₹21,077.72 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Receptionist
Cybernetworks pvt ltd —Thiruvananthapuram, Kerala
- ₹12,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
Telecaller/Receptionist/Administration
CADPOINT THIRUVANANTHAPURAM —Thiruvananthapuram, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
10d
Front Office Executive – Telecalling cum Accountant
International Academy for management and technology Kochi —Thiruvananthapuram, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
Front Office Executive (F)
Preigo Fover Technologies —Thiruvananthapuram, Kerala
- English
- Microsoft Office
- Bachelor's degree
Front Office Executive – Telecalling cum Accountant
IAMT Skill India Pvt Ltd —Kaudiar, Kerala
- ₹12,000 - ₹16,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Receptionist Front Desk
SARATHY AUTODRIVES —Pappanamcode, Thiruvananthapuram, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
1d
Receptionist and Telecaller
UNI ARK STUDY ABROAD PVT LTD. —Thiruvananthapuram, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Paid time off
- Paid sick time
Quick apply
7d
Front Office Executive – Telecalling cum Accountant
IAMT Global —Thiruvananthapuram, Kerala
- ₹15,000 - ₹16,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Front Office Assistant
Gokulam Grand, Trivandrum —Akkulam, Thiruvananthapuram, Kerala
- ₹15,000 - ₹18,000 a month
- Weekend availability
- Hospitality
- English
- Bachelor's degree
- Paid time off
- Food provided
Quick apply
13d
Front Office Assistant
Hotel Lake Palace —Thiruvananthapuram, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- Administrative experience
- In-person
- Internship
- Food provided
Quick apply
Front Desk Receptionist
Al Adrak Trading & Contracting LLC —Thiruvananthapuram Medical College, Thiruvananthapuram, Kerala
- ₹12,000 - ₹15,000 a month
- Weekend availability
- Customer service
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Receptionist
Fortune Virtualspaces PVT LTD —Pattom, Thiruvananthapuram, Kerala
- ₹8,000 - ₹12,000 a month
- Customer service
- Administrative experience
- Data entry
Quick apply
Lead Generation Executive
PRINT FOXX —Thiruvananthapuram, Kerala
- ₹12,000 - ₹30,000 a month
- Full-time
- Up to 50% travel
- Sales
- 12th Pass
- Commuter assistance
- Health insurance
Quick apply
Receptionist
Surgeon's wing —Thiruvananthapuram, Kerala
- From ₹10,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Paid time off
- Cell phone reimbursement
Quick apply

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General Manager (GM)

Uday Suites, The Airport Hotel
Thiruvananthapuram, Kerala

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Food provided

Qualifications

Hospitality
Succession planning
Master's degree
Quality assurance
Bachelor's degree
Hospitality Management
Business Administration
MBA
Leadership
Communication skills
Hotel experience
Hospitality management

Full job description

Position Overview

The General Manager is the highest on-property executive responsible for providing strategic leadership and operational direction across all departments of the hotel. The role is accountable for driving business performance, maximizing profitability, ensuring exceptional guest experiences, maintaining brand standards, and fostering a high-performance culture. The General Manager will lead the executive team in achieving organizational objectives while ensuring compliance with statutory regulations, corporate policies, and hospitality best practices.

Key Responsibilities Strategic Leadership

Develop and execute the hotel's annual business plan aligned with organizational goals.
Establish long-term operational strategies to improve profitability, market positioning, and sustainable growth.
Identify new business opportunities, revenue streams, and operational efficiencies.
Lead organizational transformation and continuous improvement initiatives.

Operational Excellence

Direct and oversee all hotel operations, including Front Office, Housekeeping, Food & Beverage, Kitchen, Engineering, Sales & Marketing, Finance, Human Resources, Security, and Procurement.
Ensure all departments consistently achieve established operational standards and Key Performance Indicators (KPIs).
Maintain exceptional service quality in accordance with company standards and guest expectations.
Conduct regular operational audits and implement corrective action plans where necessary.
Ensure effective interdepartmental coordination to enhance operational efficiency.

Financial Management

Assume full Profit & Loss (P&L) responsibility for the property.
Prepare, manage, and monitor annual operating and capital budgets.
Analyze financial statements, revenue reports, payroll costs, departmental expenses, and operating margins.
Drive revenue optimization while maintaining effective cost-control measures.
Monitor cash flow, forecasting, and financial performance to achieve profitability targets.

Revenue Growth & Business Development

Collaborate with Sales, Marketing, and Revenue Management teams to maximize occupancy, ADR, RevPAR, banquet revenue, and ancillary income.
Build and maintain strategic relationships with corporate clients, travel partners, government agencies, and business associates.
Represent the organization at industry events, networking forums, and business meetings.
Identify market trends and implement competitive business strategies.

Guest Experience & Quality Assurance

Champion a guest-centric culture focused on delivering exceptional hospitality experiences.
Monitor guest feedback through review platforms and internal surveys.
Personally manage VIP guests and resolve escalated guest concerns promptly and professionally.
Ensure continuous enhancement of guest satisfaction scores and online reputation.

Human Capital Management

Provide visionary leadership and mentorship to department heads and management teams.
Foster a culture of accountability, collaboration, innovation, and employee engagement.
Drive talent acquisition, succession planning, leadership development, and performance management.
Ensure compliance with HR policies, disciplinary procedures, and employee welfare initiatives.

Compliance, Risk & Governance

Ensure compliance with all statutory, legal, and regulatory requirements.
Maintain all operational licenses, permits, and certifications.
Oversee compliance with health, safety, hygiene, fire, environmental, and food safety standards.
Lead risk management initiatives and emergency response planning.

Asset & Facility Management

Ensure the proper maintenance and preservation of hotel assets, infrastructure, and equipment.
Oversee preventive maintenance programs and capital expenditure projects.
Optimize asset utilization while maintaining high-quality property standards.

Stakeholder Management

Build strong relationships with owners, investors, corporate leadership, government authorities, vendors, and community stakeholders.
Present periodic business performance reports and strategic recommendations to ownership and corporate management.

Qualifications

Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related discipline.
MBA or Master's Degree in Hospitality Management is preferred.

Experience

Minimum 12–15 years of progressive leadership experience in the hospitality industry.
At least 5 years of experience as a General Manager, Resident Manager, Hotel Manager, or Director of Operations in a reputed hotel or resort.
Proven track record in managing full-service hotels with strong financial and operational performance.

Core Competencies

Strategic Leadership
Business Acumen
Financial & Commercial Management
Revenue Optimization
Operational Excellence
Customer Experience Management
People Leadership & Talent Development
Decision Making & Problem Solving
Negotiation & Relationship Management
Change Management
Risk & Crisis Management
Excellent Communication & Presentation Skills

Benefits:

Food provided

Ability to commute/relocate:

Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Have you previously worked as a General Manager, Resident Manager, Hotel Manager, or Director of Operations?Please specify the property name and duration.
How many years of experience do you have in hotel operations and hospitality management?

Work Location: In person

Quick apply

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