Front desk agent Jobs

Front Office - Team Leader
Hilton —Jabalpur, Madhya Pradesh
- Weekend availability
- English
- Team management
- Guest services
- Flexible schedule
9d
Customer Support Executive (CSE)
Analogics Tech India Ltd —Hyderabad, Telangana
- ₹15,000 - ₹19,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Food provided
Quick apply
4h
Front Desk Receptionist immediate joiners in Guindy
Neolife Education —Guindy, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
6h
OPS-BA / IWM
Nomura —Mumbai, Maharashtra
- Microsoft Powerpoint
- English
- Master's degree
4h
Front Desk Receptionist
Fashion Insta —Amritsar, Punjab
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Capital Markets Services Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Analysis skills
Reservation Executive
Pandav Hotels —Bhopal, Madhya Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- In-person
- Hotel experience
Quick apply
Front Desk Executive
Economical Research & Management —Kolkata, West Bengal
- Customer service
- English
- Microsoft Office
Front Office Executive (Receptionist)
Hotel D Grand —Madurai, Tamil Nadu
- ₹13,000 - ₹15,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Flexible schedule
Quick apply
Senior IT Business Analyst - ITIL
Medtronic —Nanakramguda, Hyderabad, Telangana
- Full-time
- English
- Master's degree
- Bachelor's degree
Front Office GSA
Milife Medicity —Kottakkal, Kerala
- From ₹15,000 a month
- Weekend availability
- Customer service
- English
- Administrative experience
- Cell phone reimbursement
- Food provided
Quick apply
Global Banking & Markets-Corp Loans Data Quality & Ctrl-Associate-Bengaluru
Goldman Sachs —Bengaluru, Karnataka
- Analysis skills
- Communication skills
- Health insurance
Front Desk Receptionist
Kapture Success opc pvt ltd —Greater Noida, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Duty Manager Holiday Inn Express Pune Hinjewadi
Holiday Inn Express —Pune, Maharashtra
- English
- Bachelor's degree
- Guest services
Receptionist
VIRGAM DELICTUS - The Business Solutions —Dwarka, Nashik, Maharashtra
- ₹8,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
14d
Agent-Guest Relations
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
3d
Area Manager
Colstay private limited —Mumbai, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Hospitality
- Management
- Supervising experience
- Food provided
Quick apply
10d
Capital Markets Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Analysis skills
Receptionist
Royal Land and Developers —Nungambakkam, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick apply
Office Administrator/Receptionist
Sherla Properties —Hyderabad, Telangana
- ₹8,647.84 - ₹25,000.00 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Paid time off
- Paid sick time
Quick apply

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Front Office - Team Leader

Hilton -
Jabalpur, Madhya Pradesh

Apply Now

Job details

Full-time
9 days ago

Benefits

Flexible schedule

Qualifications

Upselling
English
Team management
Guest services
Communication skills

Full job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Front Office / Guest Service - Supervisor / Team Leader , you’re not just managing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

Oversee daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth
Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

Proven experience in a front office or guest service management role within the hospitality industry.
Strong leadership and team management skills, with the ability to inspire and motivate staff.
Excellent communication and interpersonal skills, with a guest-centric approach.
Strong problem-solving abilities and attention to detail, with the ability to handle high-pressure situations.
Proficiency in hotel property management systems (PMS) and front office operations.
Proficiency in English; additional languages are a plus.
Ability to work flexible hours, including nights, weekends, and holidays.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

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