Bara Bazar Kolkata West Bengal Operations head Jobs – 140 Open Jobs Today

Operations Manager II
Concentrix —Kolkata, West Bengal
- Full-time
- Continuous improvement
- Accounting
- Data entry
Manager - Accounts
Mallcom India —Salt Lake, Kolkata, West Bengal
- Email
- Oracle
- ERP systems
- Accounting
HR Head / Head – Human Resources
ARD Innovations —Kolkata, West Bengal
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Management
- Master's degree
- Conflict management
- Commuter assistance
- Health insurance
Quick apply
Liasoning Officer
HEC Enviro India Pvt. Ltd. —Kolkata, West Bengal
- ₹60,000 - ₹7,20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Cluster Head - Kolkata
YuCollect —Kolkata, West Bengal
- Full-time
- Sales
- Business development
- Computer networking
Area Sales Manager - Direct Distribution - Kolkata
Renewbuy.com —Kolkata, West Bengal
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Sales
- Analysis skills
- Bachelor's degree
Quick apply
HR Recruitment Specialist and Administrative Manager
Proclivity Digitech Pvt Ltd —Kolkata, West Bengal
- ₹25,000 - ₹32,000 a month
- Full-time
- Microsoft Excel
- Management
- Sales
Quick apply
3d
EA to MD
Ganesh Enterprises —Burrabazar, Kolkata, West Bengal
- ₹18,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Cell phone reimbursement
Quick apply
10d
Factory HR
Saburi Plywood Pvt Ltd —Barasat, West Bengal
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Purchase Manager
Dollons Food Products (P) Ltd —Kolkata, West Bengal
- ₹16,000 - ₹55,000 a month
- Full-time
- Microsoft Excel
- Management
- Master's degree
Quick apply
12d
MONTESSORI CENTRE HEAD
G.D. Goenka Public School, KOLKATA —Dumdum, Kolkata, West Bengal
- From ₹15,000 a month
- Full-time
- Management
- Microsoft Office
- Master's degree
- Paid time off
- Paid sick time
Quick apply
Senior HR Executive – Recruitment & Training
Vivacity Multispeciality Hospital —Madhyamgram, Kolkata, West Bengal
- ₹18,000 - ₹30,000 a month
- Email
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
1d
Regional Service Coach - East-1
MSX International —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
AutoCad 3d Designer cum Marketing Executive
FT creations —Ganguly Bagan, Kolkata, West Bengal
- ₹45,000 - ₹65,000 a month
- Full-time
- AutoCAD
- English
- Bachelor's degree
Quick apply
Senior Account Manager Conglomorate
ADCI - West Bengal —Kolkata, West Bengal
- Full-time
- Computer science
- Sales
- Master's degree
Revenue Manager
Alexa Healthcare India Pvt. Ltd —New Town, Kolkata, West Bengal
- ₹22,000 - ₹28,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Quick apply
Branch Manager
International Travel House —Kolkata, West Bengal
- Management
- Finance
- Master's degree
Head - Financial Product Disribution (MF. AIF. PMS. Insurance, Etc.)
Royal Vincom (P) Ltd —Kolkata, West Bengal
- From ₹12,00,000 a year
- In-person
- Leadership
- Communication skills
Quick apply
Revenue Manager
Need82 forex and travels private limited —Barasat, West Bengal
- ₹15,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Data analysis skills
- Finance
- Cell phone reimbursement
- Flexible schedule
Quick apply
Channel Sales Manager
Hiyara Technologies Pvt Ltd —Kolkata, West Bengal
- ₹50,000 - ₹1,20,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
- Commuter assistance
- Health insurance
Quick apply

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Operations Manager II

Concentrix -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Continuous improvement
Accounting
Data entry
Management reporting
Leadership
Communication skills

Full job description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction.
Establish & Manage Relationships / Engagement with the Clients.
Organize resources, set goals, execute Executives and client strategies and responsible for reporting.
Responsible for following agreed governance model, escalation & communication plan.
Ensure that team members achieve agreed standards in relation to their job assignments.
Ensure training of new staff on the corporate policy and rules
Ensure that the buddy system is implemented ensuring consistent performance delivery, without disruption.
Monitor and document work schedule of staff and absences.
Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth.
Taking weekly and monthly calls with clients to understand the expectations from the teams and provide updates.
Ensure that all audit related issues are brought to a close
Identify and drive continuous improvements and initiatives in the process.
Coach & mentor Team lead enabling them to manage effectively.
Hiring of leads and managers, training, inductions, employee & client satisfaction scores, performance Appraisals and attrition management
Ensure that all internal customer queries are followed up in a timely manner.
Collaborate with internal teams.
Be the Key contact for all problems and queries with specific business assigned.
Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention.
Ensures program has proficient training, staff development, and effective employee relation/recognition programs Selecting, training, developing, and managing performance of direct reports and their associates, including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements.
Host Business reviews on a regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events.
Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support.
Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner.
Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement

Key skills & knowledge:

Ability to handle ad-hoc client requests.

Ability to prepare and present reviews to the clients.
Ability to work with teams and identify possible innovation opportunities that can be implemented to augment the existing process/systems /tools and make a suggested pitch to the client.
Keep the highest level of sense check on mental wellbeing of the staff and work with the concerned teams to improve wellness strategies, both with client as well as with internal teams
Expertise to lead and guide any new incubation projects being driven by the client as well as internally.
Green belt certification - highly desirable
Action Oriented, Integrity and Trust, Perseverance
Problem Solving, Drive for results and leadership skills.
Managing & measuring work
Ability to handle pressure.
Very good finance and accounting skills
Problem solving, analytical and data entry mastery.
Excellent verbal and written communication skills
Strong external and management reporting skills
Product SME
4+ years exp in the Travel / Aviation field – preferred

Educational qualification: Graduation

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Apply Now

Refine Your Search

operations head jobs in bara bazar kolkata west bengal

Operations Manager II

Manager - Accounts

HR Head / Head – Human Resources

Liasoning Officer

Cluster Head - Kolkata

Area Sales Manager - Direct Distribution - Kolkata

HR Recruitment Specialist and Administrative Manager

EA to MD

Factory HR

Purchase Manager

MONTESSORI CENTRE HEAD

Senior HR Executive – Recruitment & Training

Regional Service Coach - East-1

AutoCad 3d Designer cum Marketing Executive

Senior Account Manager Conglomorate

Revenue Manager

Branch Manager

Head - Financial Product Disribution (MF. AIF. PMS. Insurance, Etc.)

Revenue Manager

Channel Sales Manager

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