Saravanampatti Coimbatore Tamil Nadu Customer service manager Jobs – 149 Open Jobs Today

SME-Loan Servicing
Cognizant —Coimbatore, Tamil Nadu
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Accounting
13h
Jewellery Showroom Manager
DAR Jewellery —Coimbatore, Tamil Nadu
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- Merchandising
- Bachelor's degree
Quick apply
2d
Decor Sales Manager
Zero Gravity Photography —Coimbatore, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
11h
Business Development Manager (BDM)
MyGate —Coimbatore, Tamil Nadu
- ₹13,976.06 - ₹40,000.21 a month
- Full-time
- Sales
- Business development
- Project management
- Health insurance
Quick apply
Assistant Manager - Chit fund
Aspire Chitfunds Privatelimited —Gandhipuram, Coimbatore, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Paid time off
Quick apply
5d
Business Development Manager (BDM)
Sarathi Germinate Nidhi limited —Coimbatore, Tamil Nadu
- ₹25,000 - ₹45,000 a month
- Full-time
- Finance
- Master's degree
- Business development
Quick apply
Field Collection Executive
Shakthidharan Associates —Coimbatore, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Hybrid work
- Customer service
- Basic math
- Microsoft Office
- Flexible schedule
Quick apply
12d
Program Coordinator (sales & operations)
My LifeWheel Edtech Private Limited —Coimbatore, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
Business Development Executive (BDE)
Nithin Tech India Pvt Limited —Coimbatore, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
Area Business Manager-Retail
Titan Company —Coimbatore, Tamil Nadu
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
New Business Development Manager
Sarathi Germinate Nidhi limited —Coimbatore, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Finance
- Master's degree
- Business development
Quick apply
Die Casting - DBM (Sales & Marketing Manager)
E Solution infotech pvt Ltd —Sulur, Tamil Nadu
- ₹30,296.62 - ₹72,769.87 a month
- Full-time
- Sales
- Marketing
- Microsoft Office
Quick apply
Commercial Manager
ARC PARCEL SERVICE PRIVATE LIMITED —Coimbatore, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- GAAP
- Accounting
- In-person
Quick apply
Senior Process Associate
Hillenbrand Corporate —Coimbatore, Tamil Nadu
- Email
- Microsoft Excel
- Microsoft Office
- Finance
Sales Support
ZF —Coimbatore, Tamil Nadu
- Microsoft Office
- Master's degree
- Bachelor's degree
9d
Senior Sales Executive (Home automation products)
Elitez Recruitment Services Private Limited —Sai Baba Colony, Coimbatore, Tamil Nadu
- ₹6,00,000 - ₹7,00,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Senior Relationship Manager
JUBILANT CAPITAL —Coimbatore, Tamil Nadu
- ₹35,000 - ₹45,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
Financial Planning Manager - Direct Sales
HDFC Life —Coimbatore, Tamil Nadu
- ₹4,25,000 a year
- Sales
- Communication skills
6d
Salon Manager & Asst salon manager
GREEN TRENDS UNISEX SALON —Coimbatore, Tamil Nadu
- ₹22,000 - ₹27,000 a month
- Full-time
- In-person
Quick apply
Retail Store Manager
Wedtree eStore Private Limited —Coimbatore, Tamil Nadu
- ₹20,000 - ₹40,000 a month
- Weekend availability
- Management
- English
- Bachelor's degree
- Health insurance
- Food provided
Quick apply

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SME-Loan Servicing

Cognizant -
Coimbatore, Tamil Nadu

Apply Now

Job details

Full-time
13 hours ago

Qualifications

Knowledge management
Tax accounting
Master's degree
Bachelor's degree
Accounting
Kaizen
Root cause analysis
MBA
Tax experience

Full job description

Job Summary
IPosition Summary
Individuals in this role are responsible for review of first level processing completed as well as processing complex loans ordersrequests and claims across the loan servicing life cycle They are expected to accurately and optimally process items in accordance with laid down procedures and maintain requisite standards of quality and productivity They also work on proactive identification of issues and assist the team in resolving the same
Should have knowledge of mortgage lif

Responsibilities
IPosition Summary
Individuals in this role are responsible for review of first level processing completed as well as processing complex loans ordersrequests and claims across the loan servicing life cycle They are expected to accurately and optimally process items in accordance with laid down procedures and maintain requisite standards of quality and productivity They also work on proactive identification of issues and assist the team in resolving the same
Should have knowledge of mortgage life cycle and comprehend various documents like mortgage deed Title FCL BK etc Knowledge of Escrow analysis and Property tax accounting Knowledge of accounting with ability to reconcile Corporate and Escrow expenses
IIKey Result Areas
Processing loansordersrequests or claims as assigned by team lead
Achieve Individual SLA targets for metrics like Accuracy Productivity Volumes and TAT
Document and review all process changes to improve process quality of the team
Completion of all mandatory assessment certifications as applicable to the supported business
Maintain knowledge management database
Achieve the required Learning Health Score
IIITypical Responsibilities
Business Customer
Liaise with internal external clients
Seek for approvals from internal stake holders wherever required
ProjectProcess
Will be the first point of contact for minor issues or questions
Acquire a strong understanding of the process and actively assist in providing floor support to the team to answer any queries issues or concerns
Knowledge on Property Tax Accounting Escrow analysis setup cancellations reinstatements and payments
5 BPS Horizontals Service Delivery Track
Knowledge of new loan set up flood determination Mortgage Insurance tax Investor accounting and reporting document indexing imaging and retrieval
Perform data researching and analysis
Support the Team Leader in knowledge management by performing activities like root cause analysis on the errors made by the team members
Participate on the review calls with the process owners while playing the role of an individual independent contributor
Ensure all queues are cleared within the specified timelines
Identify process gaps proactively and in generating process improvement ideas on productivity accuracy and consistency index turnaround time
Perform functional responsibility of the process in the absence of TL
Change Management Update SOPs whenever procedures are changed Communicate to the Team Lead about any such changes noticed
Perform four quality checksaudits in the process and ensure error free processing
Perform investigation of all loan servicing processes appearing in the inventory report as per the various criteria of prioritization
Ensure adherence to meeting all SLA Client metrics Target
Track and Highlight aging volumes and inventory issue to Team LeadManager on time
Thorough understanding of compliance and regulatory requirements specific to the processdomain
Get certified on initial domain related certifications if any
Administer all required certifications Ensure 100 compliance to all certification requirements
Performance delivery upto 60 of the time on daily Production Meet the daily production number
Ensure the team quality scores meetexceed the SLA requirements Error analysis for respective teams aligned
People Team
Complete mandatory training for self as identified in the training plan for the project
Align individual goals with team objectives work cohesively with the team
Contribute to and participate proactively in knowledge sharing sessions
Act as a buddy and mentor for New Hires
Conduct refresher training for existing associates
Knowledge Management Provide training to new joiners in the team and Conduct weekly assessment to gauge the process gap
Conduct peer reviews
Perform functional responsibility of the process in the absence of TL
Ensure quality monitoring and audits for process executives to identify areas of improvement for the team or individuals
Report to the manager on performance status and any escalations
Actively participate and contribute to team initiatives regular team meetings presenting of thoughts Ideas etc
Floor Support Responsible for supporting the team on process queries require artifacts Handle escalation query email
Documented feedback to team members Responsible for providing objective feedback and follow through of the same Require artifacts for the same
IVDegree of IndependenceSupervision required
Performs complex duties independently according to established guidelines Refers to supervisor typically for specific interventions exceptions
Task is reviewed closely on completion
Takes decision on critical loan submission and would be the 1st level point of contact for any process related queries
Kaizen Automation Knowledge Management
6 BPS Horizontals Service Delivery Track
VTeam Management Responsibilities NA
VIQualification
Education Graduate MBA
Minimum Experience required 24 years
BPO Transaction Data

Apply Now

Refine Your Search

customer service manager jobs in saravanampatti coimbatore tamil nadu

SME-Loan Servicing

Jewellery Showroom Manager

Decor Sales Manager

Business Development Manager (BDM)

Assistant Manager - Chit fund

Business Development Manager (BDM)

Field Collection Executive

Program Coordinator (sales & operations)

Business Development Executive (BDE)

Area Business Manager-Retail

New Business Development Manager

Die Casting - DBM (Sales & Marketing Manager)

Commercial Manager

Senior Process Associate

Sales Support

Senior Sales Executive (Home automation products)

Senior Relationship Manager

Financial Planning Manager - Direct Sales

Salon Manager & Asst salon manager

Retail Store Manager

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