Baner Road Pune Maharashtra Front desk Jobs – 134 Open Jobs Today

Mgr-Front Desk
Marriott International, Inc —Pune, Maharashtra
- Full-time
- No experience needed
- 12th Pass
- Front desk
1h
Supervisor-Front Desk
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
1h
Admin / Front Desk Executive
Just Engineering —Pimpri-Chinchwad, Maharashtra
- ₹8,000 - ₹10,000 a month
- Full-time
- B.Sc
- English
- Bachelor's degree
Quick apply
Front Office- Fresh Graduates
Pro Code work IT Solutions Pvt Ltd —Pune, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Intern front Desk Office
Bizsolindia Services Pvt. Ltd —Pune, Maharashtra
- From ₹10,000 a month
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Desk Executive
WeWork India Management —Pune, Maharashtra
- Full-time
- Customer service
- Front desk
- Communication skills
Front Office Executive
Edwise International —Pune, Maharashtra
- Email
- Microsoft Office
- Administrative experience
- Bachelor's degree
2d
Front Office Manager
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Front desk
- Guest services
Guest Relations Executive
FLAME University —Pune, Maharashtra
- Customer service
- English
- Microsoft Office
Front Office Assistant
Codework Solutions PVT LTD —Pune, Maharashtra
- From ₹10,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Front Office Executive
Alfa Façade Systems Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid sick time
Quick apply
Admin cum Receptionist
Sumeet Fire Engineers Pvt Ltd —Deccan, Pune, Maharashtra
- ₹9,190.88 - ₹24,540.25 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick apply
Front of House and JR. front operations
Dynamic Logistics Private Limited —Pune, Maharashtra
- ₹20,000 - ₹40,000 a month
- Email
- Microsoft Word
- Hospitality
- Microsoft Office
Quick apply
Hospital Receptionist
Sai Sneh Hospital —Katraj, Pune, Maharashtra
- ₹11,000 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Front Desk Executive – Administration & Housekeeping Coordination
Bizsolindia Services pvt ltd —Pune, Maharashtra
- From ₹2,75,000 a year
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Assistant Manager Guest Services / Duty Manager - Front Office
IBIS —Pune, Maharashtra
- Weekend availability
- Analysis skills
- Team management
- Communication skills
Quick apply
Receptionist/Administrative Assistant
Inducare Pharma Private Limited —Pimpri-Chinchwad, Maharashtra
- ₹9,190.88 - ₹24,540.25 a month
- Full-time
- Microsoft Excel
- Data entry
- In-person
Quick apply
Receptionist
Provost Contrivers —Pune, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Receptionist
Ranka Hospital —Pune, Maharashtra
- Full-time
Receptionist
Poona Travels —Pune, Maharashtra
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply

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Mgr-Front Desk

Marriott International, Inc -
Pune, Maharashtra

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26097973
Job CategoryRooms & Guest Services Operations
Location5th Mile Stone, Pune, Maharashtra, India, 411014
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and control property occupancy.

Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Runs Front Desk shifts whenever necessary.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front desk jobs in baner road pune maharashtra

Mgr-Front Desk

Supervisor-Front Desk

Admin / Front Desk Executive

Front Office- Fresh Graduates

Intern front Desk Office

Front Desk Executive

Front Office Executive

Front Office Manager

Guest Relations Executive

Front Office Assistant

Front Office Executive

Admin cum Receptionist

Front of House and JR. front operations

Hospital Receptionist

Front Desk Executive – Administration & Housekeeping Coordination

Assistant Manager Guest Services / Duty Manager - Front Office

Receptionist/Administrative Assistant

Receptionist

Receptionist

Receptionist

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