Tamil Nadu Saas manager | chennai Jobs – 121 Open Jobs Today

Client Success Manager (SaaS)
dss+ —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Computer Science
- Engineering
Quick apply
SAAS Manager | Chennai
Odyssey Technologies Ltd —Chennai, Tamil Nadu
- From ₹9,00,000 a year
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
9d
Enterprise Sales Manager – Software & SaaS
Aroopa —Chennai, Tamil Nadu
- Full-time
- CRM software
- Sales
- Salesforce
Project Manager - SaaS
NIST Institute —Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
3d
Ops Sup Group Manager - C14 - Chennai
Citi —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Manager - Customer Support
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Management
- Data analysis skills
- 12th Pass
- Work from home
Onsite Recruiter – IT Sales Hiring (US/Europe Markets)
Umruz Tech Solutions Private Limited —Chennai, Tamil Nadu
- ₹18,00,000 - ₹20,00,000 a year
- Full-time
- Recruiting
- In-person
- Communication skills
Quick apply
Customer Support Manager
Axel Partners —Chennai, Tamil Nadu
- ₹25,00,000 - ₹45,00,000 a year
- Full-time
- Administrative experience
- Mentoring
- In-person
Quick apply
1d
Global IT Sales Talent Acquisition Lead
UMRUZ TECH SOLUTIONS —Chennai, Tamil Nadu
- ₹18,00,000 - ₹20,00,000 a year
- Full-time
- Sales
- Recruiting
- In-person
Quick apply
Deployment Assurance Project Manager
Kinaxis Inc. —Perungudi, Chennai, Tamil Nadu
- Full-time
- Management
- PMP
- Analysis skills
Manager – Customer Support & Sales Operations
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- 12th Pass
- SQL
- AI
Client Success Manager_Enterprise Business Unit
Befree Business Resourcing —Chennai, Tamil Nadu
- Full-time
- Salesforce
- Team management
- Leadership
Project Manager
Liquidity Services, Inc. —Chennai, Tamil Nadu
- Full-time
- Azure
- Project management
- Bachelor's degree
Partner Program Manager
Aroopa —Chennai, Tamil Nadu
- Full-time
- CRM software
- Salesforce
- Business development
Sr. Manager Service Delivery
Liquidity Services, Inc. —Chennai, Tamil Nadu
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Engineering Manager, Site Reliability Engineering (SRE)
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Java
- Bachelor's degree
- Health insurance
Corporate Sales Manager - SaaS
Vizza Fintech Private Limited —Teynampet, Chennai, Tamil Nadu
- ₹20,000.00 - ₹57,878.88 a month
- Full-time
- Sales
- Marketing
- ERP systems
- Health insurance
- Cell phone reimbursement
Quick apply
BDR Manager - APAC
Rocketlane —Chennai, Tamil Nadu
- Sales
- SQL
- In-person
- Health insurance
Scrum Master/Project Manager
Regent Campus D2 —Guindy, Chennai, Tamil Nadu
- ₹20,00,000 - ₹24,00,000 a year
- Full-time
- Hybrid work
- Azure
- PMP
- DevOps
Quick apply
3d
Associate – Project Manager
Ozonetel Communications —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- PMP
- Cell phone reimbursement

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Client Success Manager (SaaS)

dss+ -
Chennai, Tamil Nadu

Quick apply

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Power BI
Computer Science
Engineering
English
Tableau
SQL
Analysis skills
Quality assurance
Bachelor's degree
Private equity
Agile
AI
Communication skills
Analytics

Full job description

About dss+

At dss+, you don’t just deliver projects - you help save lives, improve performance, and build a more sustainable future.

We are a purpose-led global consultancy partnering with organisations in high-risk and asset-intensive industries to solve complex operational challenges across safety, operational excellence, and sustainability.

We combine deep expertise, practical problem-solving, and digital innovation to deliver measurable and lasting impact for our clients.

Why This Role

This role offers the opportunity to work at the intersection of consulting, digital solutions, and client success, supporting the adoption and impact of SaaS-based transformation initiatives.

You will own the post-sale customer lifecycle, ensuring successful onboarding, driving adoption, and delivering measurable value outcomes — while acting as a key link between clients, product, and delivery teams.

Your Impact at dss+

You will play a key role in ensuring the success of SaaS-enabled transformation programmes, working closely with clients to translate business goals into measurable outcomes.

You will manage onboarding, adoption, and retention activities while ensuring high-quality execution, strong stakeholder engagement, and continuous feedback into product and delivery teams.

Key Accountabilities

Own end-to-end onboarding of SaaS clients, from post-sale handover to successful go-live
Define, track, and report on customer success metrics including time-to-value, adoption, and retention
Develop and manage customer success plans aligned with client business objectives and KPIs
Act as the primary point of contact for clients, building strong relationships and ensuring high satisfaction
Manage and priorities client requests through JIRA, ensuring SLA adherence and effective resolution
Coordinate with Product, Engineering, and Support teams to resolve issues and drive continuous improvement
Lead governance forums (weekly/monthly), including performance reviews, roadmap alignment, and risk management
Identify opportunities for automation and process optimisation, leveraging digital tools and AI capabilities
Translate customer feedback into actionable insights for product development and enhancement
Prepare high-quality client deliverables, including reports, dashboards, and executive presentations
Ensure quality assurance of configurations and deliverables prior to release
Support training and enablement for clients and internal teams

What You’ll Experience at dss+

Deliver on our Purpose Be part of a values-led organisation where your work helps save lives, improve performance, and advance sustainability for our clients and their people.

Develop your Trusted Expertise Gain early autonomy and real accountability, working closely with senior clients on complex, high-impact challenges.

Thrive in a Culture of Respect Join an inclusive and collaborative environment where your voice is valued, your curiosity is encouraged, and your wellbeing is supported.

Shape your Career Accelerate your development through hands-on experience, structured learning, and opportunities to work on international projects.

Who You Are

You bring strong analytical thinking, a structured and detail-oriented mindset, and the ability to work effectively in fast-paced, international environments. You are comfortable engaging with both technical and business stakeholders, solving problems, and delivering measurable outcomes.

Experience

6–8+ years of professional experience, including at least 4 years in SaaS Customer Success, Client Success, or client-facing consulting roles
Proven experience managing post-sale customer lifecycle, including onboarding, adoption, and retention
Hands-on experience working with enterprise clients and managing complex client environments
Experience working with Agile teams, product organisations, and cross-functional stakeholders

Capabilities

Strong communication and stakeholder management skills, including ability to engage executive audiences
Structured problem-solving and operational discipline, particularly in ticket and workflow management
Ability to translate business needs into product and delivery requirements
Strong analytical and data storytelling skills, with experience reporting on KPIs and performance metrics
Proactive and solution-oriented mindset, with a continuous improvement focus
Ability to work effectively across global teams and time zones

Technical Skills

Strong experience with JIRA (mandatory) and ticket/workflow management tools
Experience with analytics and reporting tools (Excel, Power BI, Tableau or similar)
Familiarity with product analytics tools (e.g., Mixpanel, Pendo, Gainsight)
Proficiency in PowerPoint and client presentation development
Basic understanding of SQL and data analysis concepts is a plus
Experience leveraging AI tools for workflow optimisation and communication is advantageous

Education & Languages

Bachelor’s degree in Business, Engineering, Computer Science, IT, or related field
Fluency in English required

Mobility

Ability to work in a hybrid model based in Chennai, India
Flexibility to collaborate across global time zones

Growth & Benefits

We invest in your development and success through:

Structured learning and development opportunities
Mentorship from experienced consultants and digital experts
Exposure to global clients and cross-functional projects
Competitive compensation and benefits
Flexible and hybrid working environment

A Bit More About Us

We are implementers and change-makers. Our teams work from the boardroom to the shop floor, helping organisations build resilience, improve performance, and sustain results over time.

Our expertise spans industries including metals and mining, energy, chemicals, manufacturing, and private equity — combining deep operational knowledge with transformation and capability-building expertise.

Diversity & Inclusion

dss+ is committed to building a diverse workforce and fostering an inclusive culture where everyone is respected, valued, and able to contribute fully.

We believe diversity strengthens our organisation and drives better outcomes for our people, our clients, and the communities we serve.

Quick apply

Refine Your Search

saas manager | chennai jobs in tamil nadu

Client Success Manager (SaaS)

SAAS Manager | Chennai

Enterprise Sales Manager – Software & SaaS

Project Manager - SaaS

Ops Sup Group Manager - C14 - Chennai

Manager - Customer Support

Onsite Recruiter – IT Sales Hiring (US/Europe Markets)

Customer Support Manager

Global IT Sales Talent Acquisition Lead

Deployment Assurance Project Manager

Manager – Customer Support & Sales Operations

Client Success Manager_Enterprise Business Unit

Project Manager

Partner Program Manager

Sr. Manager Service Delivery

Engineering Manager, Site Reliability Engineering (SRE)

Corporate Sales Manager - SaaS

BDR Manager - APAC

Scrum Master/Project Manager

Associate – Project Manager

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