Up Customer service Jobs – 1351 Open Jobs Today

E-commerce Accounts Executive (Amazon & Flipkart)
Value For Sellers Private limited —Noida, Uttar Pradesh
- ₹28,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Management
- Inventory control
- Cell phone reimbursement
Quick apply
CRM / Customer Care Executive (D2C)
Aadi Polymers Private Limited —Greater Noida, Uttar Pradesh
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- Full-time
- Customer service
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Indigo Customer Support
Career Crox —Noida Sector 62, Noida, Uttar Pradesh
- From ₹25,000 a month
- Full-time
- Walk-in
- English
- 12th Pass
- Bachelor's degree
- Commuter assistance
- Health insurance
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Customer Support Executive (CSE)
ALISTE TECHNOLOGIES PVT LTD —Noida, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
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14d
Customer Experience Executive
The Bakistry —Noida, Uttar Pradesh
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
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Outreach and CSR Senior Executive
Vrindavan Chandrodaya mandir —Vrindavan, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Marketing
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Customer Support Executive (CSE)
Cake O Clocks —Alpha Greater Noida, Noida, Uttar Pradesh
- ₹18,000 - ₹20,000 a month
- Weekend availability
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6d
Receptionist Front Desk
SETH M.R. JAIPURIA SCHOOL, Bahraich —Bahraich, Uttar Pradesh
- ₹12,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Cell phone reimbursement
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Senior Customer Support Executive
Microsoft —Saharanpur, Uttar Pradesh
- ₹14,539.57 - ₹35,355.97 a month
- Full-time
- Customer service
- English
- Master's degree
- Commuter assistance
- Health insurance
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9d
Outreach and CSR Executive
Vrindavan Chandrodaya mandir —Vrindavan, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- Administrative experience
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Officer, Virtual Relationship Manager, Consumer Banking Group
DBS Bank —Bank, Uttar Pradesh
- Full-time
- Remote
- Microsoft Excel
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Front Desk Receptionist Night
HOTEL RIO BENARAS —Varanasi, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Food provided
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4d
Director Customer Support Optimizing procurement for hospitality success
Skyleaf Consultants —Noida, Uttar Pradesh
- ₹20,00,000 - ₹40,00,000 a year
- Full-time
- Hospitality
- English
- Communication skills
Corporate Social Responsibility (CSR) Manager
Wishes and Blessings —Noida, Uttar Pradesh
- ₹40,000 - ₹60,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
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Job Description: Senior Customer Care Executive
Medscoders Pvt Ltd —Noida, Uttar Pradesh
- ₹20,000 - ₹40,000 a month
- Full-time
- CRM software
- Sales
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9d
Customer Support Executive (Chat Process)
SarvaKisan —Lucknow, Uttar Pradesh
- ₹15,000 - ₹19,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
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1h
Customer Service Executive
Live keeping Technologies Private Limited —Noida, Uttar Pradesh
- ₹21,500 - ₹30,000 a month
- Full-time
- Customer service
- Administrative experience
- 12th Pass
- Health insurance
- Paid time off
Quick apply
CSR (Corporate Social Responsibility) Manager
CUBICALFOX —Noida, Uttar Pradesh
- ₹50,000 - ₹70,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
- Commuter assistance
- Health insurance
Quick apply
CRM Executive
Goyal Books Overseas —Noida, Uttar Pradesh
- Up to ₹35,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Front Office Executive (Receptionist)
A2Z Supermarket —Lakhimpur, Uttar Pradesh
- ₹18,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Typing
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8d

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E-commerce Accounts Executive (Amazon & Flipkart)

Value For Sellers Private limited
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹28,000 - ₹30,000 a month

Benefits

Cell phone reimbursement

Qualifications

Microsoft Excel
Management
Inventory control
Marketing
Inventory management
Keyword research
E-Commerce
Master's degree
Analysis skills
Bachelor's degree
Team management
Fraud prevention and detection
Account management
Leadership
Communication skills

Full job description

Job Title: E-commerce Accounts Executive (Amazon & Flipkart)

Department: E-commerce Sales
Location: Noida

Job Summary

We are looking for an experienced and result-oriented E-commerce accounts to lead and manage our Amazon and Flipkart business operations. The ideal candidate will have extensive experience in handling marketplace accounts, driving revenue growth, managing a team of account executives, and developing strategies to improve marketplace performance. The role requires strong leadership, analytical skills, and expertise in Amazon Seller Central and Flipkart Seller Hub.

Key Responsibilities: Team Management & Leadership

Lead, mentor, and manage a team of E-commerce executives and account managers.
Set team KPIs, monitor performance, and provide regular coaching and feedback.
Ensure timely execution of tasks related to listings, inventory, orders, and account management.
Foster collaboration across sales, marketing, operations, and supply chain teams.

Account Management

Oversee all aspects of Amazon and Flipkart seller accounts.
Ensure account health, policy compliance, and issue resolution.
Manage escalations and maintain strong relationships with marketplace support teams.

Sales & Business Growth

Develop and implement marketplace growth strategies to increase sales, revenue, and market share.
Identify opportunities for product expansion, promotions, pricing optimization, and category growth.
Drive achievement of monthly, quarterly, and annual sales targets.

Listing & Catalog Management

Supervise product listing creation, optimization, and maintenance.
Conduct keyword research and ensure SEO-friendly content for higher visibility and conversion rates.
Improve product content, images, and A+ content wherever applicable.

Inventory & Operations Management

Monitor inventory levels and forecast demand to avoid stock-outs and overstocking.
Coordinate with procurement and warehouse teams to ensure smooth order fulfillment.
Optimize inventory planning based on sales trends and seasonality.

Performance Analysis & Reporting

Analyze sales data, customer behavior, advertising performance, and competitor activities.
Generate MIS reports and present business insights to senior management.
Recommend actionable strategies based on data-driven analysis.

Advertising & Marketing

Plan and manage Amazon Ads, Flipkart Ads, and promotional campaigns.
Work closely with the marketing team to maximize visibility and sales.
Monitor advertising budgets and optimize campaigns to achieve target ROAS and ROI.

Customer Experience

Ensure prompt resolution of customer queries and complaints.
Monitor customer feedback, ratings, and reviews to maintain marketplace reputation.

Compliance & Process Improvement

Stay updated with Amazon and Flipkart policies, algorithm changes, and marketplace trends.
Implement best practices for account security, fraud prevention, and operational efficiency.
Develop and streamline SOPs for team productivity and process excellence.

Qualifications

Bachelor's degree in business, marketing, e-commerce, or a related field (Master's degree preferred).
3 to 8+ years of experience in E-commerce account management with a strong focus on Amazon and Flipkart marketplaces.
Minimum 2+ years of experience managing or leading a team.
Strong hands-on experience with Amazon Seller Central and Flipkart Seller Hub.
Proven track record of driving marketplace sales growth and profitability.
Excellent leadership, analytical, communication, and stakeholder management skills.
Strong understanding of marketplace advertising, promotions, and catalog management.
Proficiency in Excel, reporting tools, and marketplace analytics platforms.

Preferred Skills

Experience in managing multiple marketplace accounts and large product catalogs.
Knowledge of marketplace automation tools and inventory management systems.
Ability to work in a fast-paced, target-driven environment.

Contact Details

Contact Person: Ms. Charu Khandelwal, HR Manager
Contact Number: 9999857563 (WhatsApp Only)

Pay: ₹28,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement

Application Question(s):

What is your current & expected salary?
Do you have hands-on experience with both Amazon Seller Central and Flipkart Seller Hub?
Have you independently managed and grown sales for Amazon and/or Flipkart marketplace accounts?
Do you have at least 2 years of experience managing a team in an e-commerce marketplace environment (Amazon/Flipkart)?

Education:

Bachelor's (Preferred)

Experience:

Team management: 2 years (Required)
Amazon Account Management: 2 years (Required)
Flipkart Account Management: 2 years (Required)

Location:

Noida, Uttar Pradesh (Noida) (Required)

Work Location: In person

Quick apply

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