West Bengal Managing director Jobs – 73 Open Jobs Today

Sales Operation and CRM Manager
KKREA —Birpara, West Bengal
- ₹45,000 - ₹60,000 a month
- Full-time
- Microsoft Excel
- Salesforce
- Master's degree
Quick apply
9d
Strategic Marketing Head
Talentxplore —Kolkata, West Bengal
- ₹25,00,000 - ₹30,00,000 a year
- Full-time
- Engineering
- English
- In-person
Quick apply
Executive Assistant to Managing Director
Rampwork.dev —Kasba, Kolkata, West Bengal
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Executive Assistant to Director
RK Transtek Private Ltd —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Executive Assistant to Director
True Pace Consulting —Gopalpur, West Bengal
- ₹2,00,000 - ₹4,20,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Executive Assistant to Managing Director
Padmashri Group —Matigara, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- In-person
- Office experience
- Paid sick time
Quick apply
Project Coordinator
Hanriver Technology —Kolkata, West Bengal
- English
- Communication skills
QUALITY HEAD - Iron Foundry
UPTALENT —Howrah, West Bengal
- ₹50,000 - ₹1,00,000 an hour
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
4d
Personal assistant (F)
R internatinal —Barasat, West Bengal
- ₹10,000 - ₹55,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
- Paid sick time
Quick apply
Director - Food & Beverage
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
Personal Assistant to Managing Director
ORIENT GEMS AND ORNAMENTS PVT LTD —Kolkata, West Bengal
- From ₹20,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
Company Secretary
DigiInd —Shiliguri, West Bengal
- ₹40,000 - ₹50,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
4d
Associate Director Inside Sales
Accenture —Kolkata, West Bengal
- Full-time
- CRM software
- Sales
- Salesforce
5d
Banking & Finance Manager (Export Finance Operations)
Saman Tea Pvt. Ltd. —Kolkata, West Bengal
- From ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Quick apply
Associate Director - Rating
A One Advisory —Kolkata, West Bengal
- Finance
- Master's degree
- MBA
Quick apply
Sales and Application Specialist (DORC PHACO)
ZEISS Group —Kolkata, West Bengal
- Full-time
- Marketing
Executive Assistant - EWPL
Equirus —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Communication skills
- Time management
Executive Assistant to Managing Director
KS Group —Shiliguri, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
CAREER OPPORTUNITY: Human Resources Manager / HRBP
AROHIGLOBAL TEXTILES PRIVATE LIMITED —Salt Lake, Kolkata, West Bengal
- From ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
Quick apply
11d
Director's Assistant
Pooja Enterprises —Kolkata, West Bengal
- ₹13,819.24 - ₹30,868.04 a month
- Full-time
- Administrative experience
- Bachelor's degree
- Travel
- Cell phone reimbursement
Quick apply
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Sales Operation and CRM Manager

KKREA
Birpara, West Bengal

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Job details

Permanent | Full-time
₹45,000 - ₹60,000 a month
9 days ago

Qualifications

Microsoft Excel
Business intelligence
Salesforce
Business analysis
Master's degree
Sales
Bachelor's degree
Customer relationship management
Data entry
Business Administration
MBA
Communication skills

Full job description

Job Summary:

Job Title: Sales Operations & CRM Manager
Company: Sangam Prefab Concrete Products Pvt. Ltd.
Location: Ethelbari, North Bengal, West Bengal
Reporting To: Managing Director

Job Overview:

We are looking for an experienced Sales Operations & CRM Manager who can establish complete visibility, accountability, and control over our sales pipeline. This role will be responsible for ensuring that every inquiry received by the organization is systematically tracked, assigned, followed up, updated, and closed with a documented outcome.

The ideal candidate will serve as the operational backbone of the sales department, driving CRM adoption, sales process discipline, reporting accuracy, and lead management effectiveness.

Key ResponsibilitiesLead Management & Sales Process Monitoring:

Monitor and manage all incoming inquiries from various channels.
Assign leads to the appropriate sales executives and track ownership.
Ensure timely preparation and submission of quotations.
Monitor follow-up activities and sales progress.
Track inquiries from lead generation to order closure.
Ensure no opportunity remains unattended or without a defined status.

CRM Administration & Data Management:

Implement, maintain, and optimize CRM systems such as Zoho CRM, HubSpot, Salesforce, or similar platforms.
Ensure 100% lead and customer data entry within the CRM.
Maintain accurate records of customers, projects, quotations, and interactions.
Develop dashboards and performance tracking reports.
Drive CRM usage compliance across the sales team.

Sales Team Coordination:

Collect daily activity updates from sales executives.
Verify lead status, customer interactions, and follow-up actions.
Monitor pending quotations and unresolved opportunities.
Coordinate with internal departments to support sales activities.
Escalate delays, bottlenecks, and compliance issues when required.

Reporting & Business Analytics:

Prepare and present comprehensive reports including:

Daily Reports

New inquiries received
Quotations submitted
Orders received
Critical follow-ups pending
Key action items

Weekly Reports

Lead conversion analysis
Sales executive performance review
Follow-up compliance tracking
Lost opportunity assessment

Monthly Reports

Sales pipeline forecast
Lead source effectiveness analysis
Inquiry-to-order conversion ratio
Lost business analysis
Team productivity dashboard
Revenue forecasting support

Sales Process Improvement

Design and implement sales tracking systems.
Standardize lead management workflows.
Improve reporting accuracy and data integrity.
Identify process gaps and recommend corrective actions.
Establish accountability measures throughout the sales cycle.

Mandatory Lead Status Management:

All inquiries and opportunities must be categorized and updated under defined stages:

New Lead
Contact Established
Quotation Sent
Follow-up Pending
Negotiation Stage
Order Received
Lost to Competitor
Price Issue
Technical Issue
Payment Concern
Client Postponed
Not Interested
On Hold

The objective is to ensure complete visibility and accountability throughout the sales process.

Educational Qualification:

MBA in Marketing, Sales, Operations, Business Management, or a related discipline preferred.
Bachelor's Degree in Business Administration, Commerce, Management, or equivalent.
Certification or hands-on expertise in CRM platforms will be an added advantage.

Experience Requirements:

Minimum 5–10 years of experience in:
Sales Operations
CRM Management
Sales Coordination
Business Operations
Customer Relationship Management

Preferred Industry Background:

Building Materials
Construction Materials
Precast Concrete Industry
Ready-Mix Concrete (RMC)
Manufacturing Sector
Infrastructure & Industrial Projects

Required Skills & Competencies:

✔ CRM Management (Zoho CRM, HubSpot, Salesforce, or equivalent)
✔ Advanced Microsoft Excel and Reporting Skills
✔ Dashboard Creation and Data Analysis
✔ Sales Pipeline Management
✔ Process Development and Implementation
✔ Strong Follow-up and Coordination Skills
✔ Team Accountability Management
✔ Excellent Communication and Interpersonal Skills
✔ Analytical and Problem-Solving Ability
✔ Attention to Detail and Reporting Accuracy

What We Are Looking For:

We are looking for a professional who can:

✅ Build and manage sales systems and processes
✅ Ensure every inquiry is tracked and acted upon
✅ Drive CRM discipline across the organization
✅ Create complete visibility of the sales pipeline
✅ Improve reporting accuracy and business intelligence
✅ Hold teams accountable for follow-ups and updates
✅ Ensure every opportunity has a documented outcome

Key Performance Indicators (KPIs):

100% Inquiry Entry into CRM
100% Lead Ownership Assignment
100% Lead Status Updates
Zero Unattended Inquiries
CRM Usage Compliance
Follow-up Compliance Rate
Lost Opportunity Documentation Rate
Reporting Accuracy & Timeliness
Pipeline Forecast Accuracy

Compensation & Benefits:

Salary: Best in Industry (Based on Experience, Capability, and Track Record)

Performance-based incentives may be offered to exceptional candidates.

Interested candidates may share their updated resume with current and expected CTC details.

About Us:

Sangam Prefab Concrete Products Pvt. Ltd. is a leading manufacturer of precast concrete products serving Railways, Infrastructure Companies, Government Departments, Oil & Gas Sector, Contractors, and Private Developers across Eastern India.

With a growing customer base and expanding operations, we are seeking a highly organized and process-driven professional to strengthen our sales operations and CRM management functions.

Pay: ₹45,000.00 - ₹60,000.00 per month

Application Question(s):

What is your total work experience?
How many years of experience do you have in Sales Operations or CRM Management?
What CRM softwares have you used?
What is your highest educational qualification?
Are you willing to relocate to Ethelbari, West Bengal?
What is your current CTC?
What is your expected CTC?
What is your notice period?

Work Location: In person

Quick apply

Refine Your Search

managing director jobs in west bengal

Sales Operation and CRM Manager

Strategic Marketing Head

Executive Assistant to Managing Director

Executive Assistant to Director

Executive Assistant to Director

Executive Assistant to Managing Director

Project Coordinator

QUALITY HEAD - Iron Foundry

Personal assistant (F)

Director - Food & Beverage

Personal Assistant to Managing Director

Company Secretary

Associate Director Inside Sales

Banking & Finance Manager (Export Finance Operations)

Associate Director - Rating

Sales and Application Specialist (DORC PHACO)

Executive Assistant - EWPL

Executive Assistant to Managing Director

CAREER OPPORTUNITY: Human Resources Manager / HRBP

Director's Assistant

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