karnataka work from home customer service Jobs – 107 Open Jobs Today

Sales Compensation Engineer - Xactly
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Sales Compensation Engineer - Xactly

Samsara -
Bengaluru, Karnataka

Apply Now

Job details

2 days ago

Qualifications

Salesforce
Data structures
Tableau
SQL
Schedule management
Bachelor's degree
Fraud prevention and detection
Communication skills
Data warehouse
Analytics

Full job description

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara Technologies India Private Limited is looking for a Senior Business Application Engineer I — Sales Compensation Engineering.

We are seeking a skilled Sales Compensation Engineer with hands-on expertise in Xactly Incent and Xactly Connect configuration, scripting, and platform support. The ideal candidate brings a strong technical foundation in incentive compensation management (ICM) systems, combined with the ability to translate business compensation requirements into reliable platform configurations and data pipelines. This role partners closely with a US-based Technical Product Manager (Xactly SME) who owns the business and product side of Samsara's sales compensation platform, with the BLR engineer as the technical counterpart.

This is a hybrid position requiring 2 days per week in our Bangalore office and 3 days working remotely. Relocation assistance will not be provided for this role.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

Own configuration, maintenance, and enhancement of Xactly Incent — including compensation plan rules, quota structures, crediting logic, draw/recovery mechanics, and payment processing workflows.
Build, maintain, and optimize data pipelines in Xactly Connect — ETL job development, native/delta schema management (staging, history, custom tables, logs), pipeline scheduling, and sandbox-to-production migrations.
Serve as the engineering counterpart to the US-based Technical Product Manager, translating business compensation requirements into technical Xactly configurations and solutions across time zones.
Manage Salesforce CRM as the primary upstream data source — ensure accurate, validated data flows into Xactly for reliable commission calculations.
Administer platform operations — user management, role permissions, system settings, and end-to-end regression testing for each Xactly release cycle.
Diagnose and resolve production issues — trace unexpected compensation calculation results back to root cause, resolve directly or coordinate with Xactly support with structured documentation.
Write and maintain SQL queries against Xactly's data warehouse to support reporting, data validation, and compensation audit requirements.
Document system configurations, Connect pipeline architectures, and operational runbooks; maintain a living knowledge base for the FinSys team.
Collaborate with QA Automation to build and maintain regression test coverage for Xactly release cycles.
Stay current with Xactly product releases, evaluate impact, and coordinate regression testing with the PM and QA team ahead of platform changes.

Minimum requirements for the role:

Bachelor's degree or equivalent years of experience.
4–6 years of hands-on experience with Xactly Incent — compensation plan configuration, rules engine, quota structures, crediting, accelerators, draw/recovery, and payment workflows.
Proficiency with Xactly Connect — pipeline development, native/delta schema knowledge, command-line execution, schedule management, and sandbox-to-production migration practices.
Strong SQL skills — ability to query Xactly's data warehouse, write data validation and audit queries, and independently diagnose calculation discrepancies.
Experience with Salesforce CRM as an upstream data source, including understanding of SFDC opportunity and quota data structures and their mapping into Xactly.
Solid understanding of ETL concepts and data integration techniques relevant to incentive compensation platforms.
Functional knowledge of incentive compensation models — commission structures, accelerators, SPIFs, quota attainment, and draw mechanics.
Analytical mindset — able to independently trace unexpected compensation outputs back to a configuration root cause without hand-holding.
Strong written communication skills — this role operates in a timezone-distributed model with a US-based business partner; clear async documentation and proactive updates are essential.

An ideal candidate also has:

Xactly Incent certification (Level 2 or above) is preferred; candidates actively working toward certification will also be considered.
Xactly Connect certification is preferred; candidates actively working toward certification will also be considered.
Experience with Xactly Analytics or Xactly Insights for compensation reporting and dashboarding.
Familiarity with Workato or other iPaaS platforms for broader integration context.
Proficiency in BI or reporting tools such as Tableau or Databricks.
Track record of identifying and implementing meaningful improvements to Xactly performance, automation, and data reliability.
Excellent problem-solving skills and attention to detail, with a structured approach to root cause analysis.
Strong sense of ownership — you see ambiguous, high-impact problems as opportunities and drive them to resolution without being asked twice.
Experience working in a mid-to-enterprise organization undergoing rapid growth, where agility and pragmatism matter as much as technical depth.
A growth mindset — you invest in your own skills, share knowledge generously, and raise the bar for those around you.

#LI-hybrid

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Apply Now

Refine Your Search

work from home customer service jobs in karnataka

Sales Compensation Engineer - Xactly

Senior Onboarding Success Manager, TWC

Field Sales Executive

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