/ assistant manager export documentation Jobs

Assistant / Deputy Manager OFR Export Operations
DHL —Chennai, Tamil Nadu
- Customer service
- Bachelor's degree
- Business Administration
6h
Export Documentation Coordinator
Jolly Clamps Pvt. Ltd —Goregaon, Mumbai, Maharashtra
- ₹3,00,000 - ₹3,25,000 a year
- Full-time
- Microsoft Excel
- English
- Master's degree
Quick apply
2d
Logistics and Operations Manager
KICHU —Jaipur, Rajasthan
- ₹30,000 - ₹40,000 a month
- Full-time
- In-person
- Manufacturing
- Paid time off
- Paid sick time
Quick apply
11h
Assistant Manager - Taxation
Cushman & Wakefield —Gurugram, Haryana
- Full-time
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Quick apply
9h
CFS Documentation Executive
Navin Group —Mundra, Gujarat
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Quick apply
1d
Export Sales Manager
Damati Plasticss —Mumbai, Maharashtra
- ₹7,00,000 - ₹15,00,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Health insurance
Quick apply
1d
Procurement Assistant Manager
Axway Software SA —Noida, Uttar Pradesh
- Microsoft Excel
- Oracle
- ERP systems
21h
Assistant Manager - Sales Export
Sterlite Power Transmission Limited —Gurugram, Haryana
- Project management
- Bachelor's degree
- Communication skills
2d
Senior Executive / Assistant Manager - International Sales
Anand Concast Limited —Giaspura, Ludhiana, Punjab
- ₹40,000 - ₹65,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
2d
Trading Assistant
Golden Bird Healthcare Pvt. Ltd. —Meerut, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- In-person
- Manufacturing
Quick apply
1d
Assistant Manager Design & Engineering
Curtiss-Wright —Bhosari, Pune, Maharashtra
- Full-time
- Computer Science
- CAD
- Engineering
Exim Executive
JMPL Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Finance
- Bachelor's degree
- Accounting
- Flexible schedule
Quick apply
8d
Assistant Branch Manager - Finance
Thaswikha Exports and Imports —Chennai, Tamil Nadu
- ₹30,383.67 - ₹40,475.91 a month
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Quick apply
7d
Assistant Manager-INTERNATIONAL SALES
RINOX —Ludhiana, Punjab
- Communication skills
Assistant Purchase Manager (EV & Battery Procurement)
GoWith Green E-Vehicles Pvt Ltd —Baidyabati, West Bengal
- ₹21,000 - ₹23,000 a month
- Full-time
- Oracle
- In-person
- AI
Quick apply
Assistant General Manager - Treasury
Finolex Industries —Pune, Maharashtra
- Banking
Tax Assistant Manager - VAT
Grant Thornton INDUS —Kolkata, West Bengal
- Analysis skills
- Communication skills
Asst HR Compliance Manager
AMBERTEX UNIVERSAL EXPORT PRIVATE LIMITED —Tirupur H.O, Tamil Nadu
- ₹15,500.29 - ₹34,414.20 a month
- Full-time
- Human resources
- Recruiting
- In-person
Quick apply
Export Sales- Manager
Gravita India —Tilak Nagar, Jaipur, Rajasthan
- Full-time
- Sales
- Master's degree
- Business development
- Health insurance
Senior Accountant
DCC Group —Andheri, Mumbai, Maharashtra
- ₹4,50,000 - ₹6,50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
- Health insurance
- Work from home
Quick apply

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Assistant / Deputy Manager OFR Export Operations

DHL -
Chennai, Tamil Nadu

Apply Now

Job details

6 hours ago

Qualifications

Customer service
Bachelor's degree
Business Administration
Communication skills

Full job description

ABOUT OCEAN FREIGHT OPERATIONS

The Ocean Freight Operations team plays a pivotal role in managing all ocean-bound imports and exports, utilizing a diverse range of equipment and services. The team collaborates closely with a network of ocean carriers, Procurement & capacity management (PCM), and participating in major carrier alliances to secure planned space protection from key container ports globally. This meticulous coordination is essential for ensuring a reliable and efficient transportation process for ocean-bound cargo.

JOB SUMMARY

As an integral part of Ocean Freight Export Operations/ Documentation, an incumbent role in ensuring the efficiency of Export processes within the specified region. The role of OFR (Ocean Freight Operations) involves supporting the intricacies of ocean-bound cargo movements. It involves coordinating with various processes, including vessel scheduling, cargo documentation, interaction with ocean carriers to constantly strive for optimizing efficiency, regulations, and maintaining high standards of service.

KEY RESPONSIBILITIES

Operational Excellence:

Ensure cost-effective and high-quality export ocean freight operations.
Assist in procuring and managing cargo capacity efficiently, overseeing all port operations.
Ensure operational compliance and error-free documentation.
Responsible for the smooth execution of export shipments, adhering to customer requirements, country regulations, and customs trade practices.
Ensure regulatory compliance related to AMS, ACI, ISF, and FMC filing.
Implement CW1 Best Practices, including auto rating, auto costing, timely and accurate cost estimation, billing, ESI & E-Booking, milestone updating, and file closure.
Achieve set operational performance targets.
Proactively address and manage operational irregularities.
Efficiently handle customer complaints and plug potential revenue leakages.
Avoid claims and penalties due to service failures.
Adhere to agreed SOP/COP for releasing documents to customers (Cash/Credit).
Manage the vendor payment process and shipment tracking.
Coordinate with Gateway Operation Team for CFS stuffing containers & consol.
Collaborate with PCM team for carrier rates filing.
Taking complete responsibility for independently managing customer accounts, guided by both supervisor and manager, following the 'one file, one operator' approach.
Drive the implementation of sustainable environmental practices within the ocean freight operations, contributing to corporate social responsibility goals.

Stakeholder Management

Enhance customer satisfaction by delivering exceptional services.
Manage relationships with carriers, suppliers, and the network.
Interface with the sales team and customer service team.

Customer & Network Support:

Enhance customer satisfaction through best-in-class services.
Record complaints concerning all export shipments.
Address and resolve network-related issues.
Maintain regular communication with sales and support teams.

COMPETENCIES

Functional Competencies

Product Knowledge: Thorough knowledge of products, services, and logistics industry.
Customer Service: Strong customer service skills to address inquiries, provide updates, and resolve issues related to shipments.
Technology Proficiency: Implementing CW1 and other tools for optimizing operations.
Customs Regulations Acumen: Understanding of customs procedures, tariff and international trade laws for industry regulations and standards.

Behavioral Competencies

Agility: Ability to adapt quickly to changing operational needs and environments.
Continuous Learning: Willingness to learn and improve skills to enhance performance.
Attention to Detail: Consistently maintaining accuracy and precision in tasks and documentation.
Quality Orientation: Commitment to delivering high-quality results and services.
Initiative: Taking proactive steps to improve processes or address issues without waiting for direction.
Team Collaboration: Collaborating across teams for smooth operations.

WHO CAN APPLY?

Must Have

2-3 years of experience in the shipping/logistics industry for Executive/Sr. Exec.
4-5 years of experience in the shipping/logistics industry for AM/DM
Bachelor’s degree in any field.
Proven experience in running smooth operations processes.
Basic problem-solving skills to address common challenges.
Proficient in Email writing and verbal communication with internal and external coordination.

Preferred

Courses and certifications in business administration, operations management.
Completed Cargo Basic and Dangerous Goods courses.

Apply Now

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