India (remote) Call center Jobs – 62 Open Jobs Today

CATI Research Assistant / Telephone Interviewer
60 Decibels —Remote
- Remote
- Customer service
- English
- Data entry
Quick apply
Call Centre Agent
A Core Enterprises —Remote
- ₹11,319 - ₹17,829 a month
- Part-time
- Remote
- CRM software
- Sales
- Customer service
- Work from home
- Flexible schedule
Quick apply
1d
International Telesales Executive (Australian Energy Process)
Clear Bills —Remote
- ₹18,000 - ₹30,000 a month
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
Cold caller
Poster Buddies —Remote
- ₹20,000 - ₹50,000 a month
- Remote
- CRM software
- Sales
- Salesforce
- Work from home
- Flexible schedule
Quick apply
4d
Telesales Executive
ZenOnco.io —Remote
- ₹10,000 - ₹20,000 a month
- Full-time
- Remote
- Sales
- Customer service
- English
- Cell phone reimbursement
- Work from home
Quick apply
23h
Telesales Executive
Newcastle Technologies Private Limited —Remote
- ₹1,80,000 - ₹3,50,000 a month
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
Quick apply
Sales executive
Wrong fuel experts —Remote
- ₹25,045.57 - ₹33,532.44 a month
- Full-time
- Remote
- Customer service
- English
- Computer skills
- Cell phone reimbursement
- Work from home
Quick apply
1d
TeleSales & Client Calling
Eduonix Learning Solutions Pvt Ltd —Remote
- From ₹16,000 a month
- Full-time
- Remote
- CRM software
- Microsoft Excel
- English
- Work from home
Quick apply
11d
Telesales Executive
Webvory —Remote
- ₹25,000 - ₹35,000 a month
- Full-time
- Remote
- Sales
- English
- Bachelor's degree
Quick apply
Telesales Executive
CalmByFire Fireplaces —Remote
- ₹10,000 - ₹30,000 a month
- Full-time
- Remote
- CRM software
- Microsoft Office
- Master's degree
Quick apply
16h
Remote Telesales Agent
fitdeals —Remote
- Part-time
- Remote
- 12th Pass
- Bachelor's degree
- Communication skills
- Cell phone reimbursement
- Work from home
Quick apply
Sales & Business Development Manager - Mar Tech
Phinomial —Remote
- ₹35,000 - ₹60,000 a month
- Full-time
- Remote
- Business development
- AI
Quick apply
2d
Cold Caller
Scalee —Remote
- From ₹10,000 a month
- Part-time
- Remote
- CRM software
- Sales
- Salesforce
- Paid time off
- Cell phone reimbursement
Quick apply
Tele marketing
CUARZO —Remote
- ₹9,869.17 - ₹18,754.02 a month
- Part-time
- Remote
- CRM software
- Sales
- Salesforce
- Work from home
- Flexible schedule
Quick apply
9d
Outbound Telesales Executive
Helga Enterprises —Remote
- ₹15,000 - ₹28,000 a month
- Part-time
- Remote
- Customer service
- English
- Master's degree
Quick apply
2d
Outbound Sales Specialist – Master AI
VisaPro Services Pvt. Ltd. —Remote
- Up to ₹8,00,000 a year
- Full-time
- Remote
- Sales
- English
- Research
Quick apply
1d
Quality Analyst (BPO International Outbound Sales)
Utility Deals —Remote
- ₹12,000 - ₹15,000 a month
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Work from home
Quick apply
4d
Telesales Executive - Hyderabad Telugu
Credflow —Remote
- ₹30,000 - ₹40,000 a month
- Full-time
- Remote
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
Quick apply
4d
Tele Marketing Executive
NIRVAIR ARORA —Remote
- ₹8,886.21 - ₹17,770.93 a month
- Part-time
- Remote
- Sales
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
18h
Outbound Telesales Executive
DCS Technologies Inc —Remote
- ₹3,00,000 - ₹4,80,000 a year
- Full-time
- Remote
- Sales
- Customer service
- English
Quick apply

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CATI Research Assistant / Telephone Interviewer

60 Decibels -
Remote

Quick apply

Job details

Contractual / Temporary | Freelance

Qualifications

Marathi
Multilingual
Customer service
Call center experience
Slack
English
Tamil
Market research
Data entry
Kannada
Social Work
Data collection
Hindi
Communication skills

Full job description

About 60 Decibels:

60 Decibels (60dB) is a global, tech-enabled impact measurement company that brings speed and repeatability to social impact measurement and customer insights. We provide genuine benchmarks of impact performance, enabling organizations to understand impact relative to peers and set performance targets.

We collect this data through phone surveys (CATI) conducted by our global research network, made up of more than 1700 Research Assistants across 80+ countries.

About the role:

As a CATI Research Assistant (also referred to as Market Research Telephone Interviewer) for 60 Decibels, your primary responsibility will be to conduct phone surveys with customers and/or beneficiaries of our clients' products and services (respondents). You will work closely with our Research Project Teams to ensure we deliver high-quality customer insights while abiding by all data integrity and governance protocols.

This position is fully remote, and contracts are typically based on achieving daily completed survey targets. Some projects may involve calling respondents in other time zones, which could require flexible or non-standard hours (specific timing shared at project onboarding).

Background:

Previous experience in data collection, CATI, market research, or working as an Enumerator is highly preferred.
Prior customer service, BPO, or call center experience is desirable.
Prior social sector experience is a huge bonus.
Multilingual ability (English plus Hindi or other regional languages) is a plus for projects involving Indian respondents.

Responsibilities:

As a CATI Research Assistant, you will:

Participate in project onboarding calls with the 60dB team to understand specific project context before contacting respondents.
Conduct phone surveys with customers and beneficiaries:
Ensure that you are interviewing the correct respondents as listed on your contact sheets.
Clearly explain the survey objectives and procedures to the respondents while addressing any questions/concerns they may have.
Attain daily survey targets within specified timeframes and promptly report any obstacles to the Project Team.
Enter the data received from phone surveys into the 60dB platform (in English) accurately, completely, consistently, and reliably — this data must be entered in the exact way the respondent says it, not paraphrased or summarized.
Proactively communicate project progress updates and raise any queries or concerns with the 60dB team.
Review and address quality check feedback provided by your Project Team within the agreed timeline, providing regular status updates.
Uphold data privacy and integrity by strictly adhering to 60dB procedures, avoiding data falsification or recording inexistent/inaccurate data.

Requirements:

Strong organization and communication skills: you can independently manage tasks and collaborate seamlessly with the 60 Decibels Project Teams through email and Slack.
Relationship-building prowess: you demonstrate a knack for establishing rapport and building trust with respondents from diverse cultural backgrounds.
Attention to detail: you're meticulous and will ensure the accurate recording of respondents' answers without any errors or omissions.
English skills: you're capable of clear verbal and written communication in English, essential for all interactions with the 60dB team, and proficient in accurately translating respondent responses during data entry.
Work readiness: you have access to a stable phone, laptop, or computer, along with a reliable internet connection and a quiet work environment.
Tech know-how: knowledge or proficiency in using data collection applications (e.g., CATI software, survey platforms) is a plus!

Why join 60dB as a CATI Research Assistant?

Meaningful work: Join a global community committed to driving impact by listening to those who matter most.
Flexible short-term contracts: Access opportunities that align with our project pipeline and fit your availability.
Fair compensation: Enjoy payment based on hours worked or interviews completed, recognizing your valuable contribution.
Remote work: Embrace the freedom of creating your ideal working environment.

Job Type: Freelance

Experience:

Call Center : 1 year (Preferred)
Market Research: 1 year (Preferred)

Language:

Kannada (Preferred)
Hindi (Preferred)
Marathi (Preferred)
Tamil (Preferred)

Work Location: Remote

Quick apply

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