Delhi Amazon customer Jobs – 154 Open Jobs Today

Operations Manager (AI-Augmented) — GridRay
Gridverse Innovations (P) Ltd —Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Fresh Intern
Shine Exports —West District, Delhi
- ₹8,086.00 - ₹44,335.70 a month
- Part-time
- Social media management
- Computer skills
- Smartphone
- Flexible schedule
Quick apply
7d
E-commerce Executive Intern
Blue Cloud Publishers —Palam, Delhi
- ₹7,000 - ₹11,000 a month
- Microsoft Excel
- Bachelor's degree
- In-person
- Commuter assistance
- Flexible schedule
Quick apply
Transportation Representative, ROW IB
ASSPL - Telangana - D82 —Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
E-commerce Return Process Executive
Blackhole Retail —Okhla, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Email
- Microsoft Excel
- Inventory management
- Analysis skills
Quick apply
SLP Manager
ATSPL - Karnataka —Delhi
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
10d
Account Executive
Thrive —Shalimar Bagh, Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Accounting
- In-person
Quick apply
4h
Workforce Staffing Lead, Workforce Staffing Team
ASSPL - Delhi —Delhi, Delhi
- Full-time
- Microsoft Office
- Bachelor's degree
- Travel
7h
Transportation Representative, Transportation Representative
ASSPL - Telangana —Delhi
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
E-commerce Manager
Skywards Fortune —Delhi
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Project management
- Health insurance
- Paid time off
Quick apply
8d
E-Commerce Executive
Salve Pharmaceuticals Pvt Ltd —Kirti Nagar, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
1d
Amazon Marketplace & Book Publishing Executive
Gian Kumar —Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Inventory management
- Analysis skills
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
1d
CRM Executive
COLORS QUEEN —Moti Nagar, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- Bachelor's degree
- In-person
- Paid time off
- Paid sick time
Quick apply
2d
Marketplace Manager (Amazon/Flipkart)
CareFone —Gujranwala Colony, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
5d
Area Manager (L4)
ASSPL - Haryana - C77 —Delhi
- Full-time
- Bachelor's degree
Team Leader
ASSPL - Delhi —Delhi, Delhi
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Assistant Manager - Marketing
Aditya Birla Group —Delhi
- Master's degree
- Bachelor's degree
8d
E-Commerce Executive
Realtime Biometrics PVT LTD —Delhi
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- In-person
- Communication skills
Quick apply
9d
Hackathon Community Manager
Major League Hacking —Delhi
- ₹62,500 - ₹67,500 a year
- Weekend availability
- Remote
- 12th Pass
- Travel
- Communication skills
- Health insurance
- Paid time off
E-Commerce Executive
PIHU CREATION —Shahdara, Delhi, Delhi
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- In-person
Quick apply
8h

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Operations Manager (AI-Augmented) — GridRay

Gridverse Innovations (P) Ltd
Delhi, Delhi

Quick apply

Job details

Fresher | Full-time | Internship
₹25,000 - ₹35,000 a month
1 day ago

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Git
English
Microsoft Office
Administrative experience
12th Pass
Bachelor's degree
GitHub
APIs
Hindi
AI
Order fulfillment

Full job description

About GridRay (and Gridverse)

Gridverse is building foundational infrastructure for the global multi-channel commerce ecosystem. It's the parent company behind a portfolio of products that collectively address how products are distributed, discovered, and sold across channels — Amazon, Flipkart, D2C, offline, social commerce, and more — at a global scale.

GridRay is one core product in this infrastructure layer. We're a B2B2C distribution network platform that connects brands with resellers, manages authorization (who sells what, where, at what price), and handles fulfillment and payments.

Unlike a marketplace (where sellers compete), GridRay is network building — brands authorize individual resellers, set dealer pricing, and control which channels they sell on. Resellers get zero-inventory access to authorized products.

We're scaling with real brands and real resellers, and building for global expansion.

This isn't a side project — it's foundational infrastructure for how commerce works globally.

The Role

You'll help GridRay shape how operational decisions are made at scale — by building and testing Claude-powered workflows that handle routine decisions, so our team can focus on judgment calls and strategy.

You're not managing a team; you're managing workflows and processes. You'll learn how to integrate AI into ops, design decision logic, and watch it work in production.

What You'll Do

1. Design Claude prompts that evaluate reseller applications, categorize support inquiries, and propose return/refund decisions

→ You write the logic; Claude executes it at scale

2. Own ops metrics

→ Reseller approval SLA, same-day dispatch rate, brand satisfaction, return trends

3. Make judgment calls
→ When to approve/reject resellers, when to escalate, when a brand's policy is unclear

4. Build repeatable processes
→ SOPs for reseller onboarding, brand authorization, order disputes, return management

5. Work cross-functionally
→ With Brands (on authorization), Finance (on wallet settlements), Tech (on integrations), Support (on escalations)

What We're Looking For

You have 1–3 years of ops experience, ideally in:

Fulfillment / Order processing
Customer support / Ticket management
Marketplace seller operations
Logistics / Supply chain
SaaS operations (if you've handled workflows)
OR — Any operations role where you managed processes and data

AND you've experimented with Claude or LLMs in the last 6–12 months:

You've written prompts to solve real work problems
You understand what Claude is good for (summarizing, categorizing, drafting) and what it's not (interpreting new legal frameworks, making high-stakes decisions alone)
You're self-taught in this space — not waiting for a course

AND you have good judgment:

You've made decisions with incomplete information and learned from outcomes
You know when to escalate vs. when to decide
You ask "why" before implementing anything

Honest note: You don't need to be an AI expert. You need to be curious, willing to learn, and ready to help build something new.

What We Value

Learning Agility
You teach yourself new domains, tools, frameworks. We'll throw unfamiliar problems at you (GST edge cases, logistics exceptions, reseller disputes); you figure it out.

Ownership
You own outcomes, not tasks. If a reseller is unhappy, you care and fix it. If a workflow breaks, you debug it.

Clarity
You communicate complex ops decisions to people who aren't ops experts — brands, resellers, executives.

Healthy Skepticism About AI
You're excited about Claude but also cautious. You know when to trust it and when not to.

Day-to-Day Realities

Zoho ecosystem: CRM, Desk, Books (reseller/brand management, support tickets, financials)
Claude: Via web + API for workflow automation
JIRA: Ops ticket tracking and prioritization
MS365: Excel, Teams for workflows and communication
GitHub: Prompt templates, SOPs, runbooks

You'll:

Review reseller applications and make approval recommendations
Analyze support tickets and categorize them for routing
Propose return/refund decisions based on brand policy
Monitor and improve ops SLA metrics
Collaborate with brands on authorization workflows
Escalate edge cases to appropriate teams

Who We Are

Gridverse is building foundational infrastructure for the global commerce ecosystem. We're a product company (not a consulting shop or agency) focused on solving systemic problems in how products are distributed and sold across multiple channels worldwide.

GridRay is one of our core infrastructure products — a platform we're scaling with real brands and real resellers, currently operating at scale in India and soon expanding globally. You're joining an early-stage team where:

Decision-making is fast (infrastructure problems don't wait)
Ambiguity is normal (you learn to navigate it quickly)
You own your domain (ops) and impact the broader global ecosystem
You use AI as a tool, not a buzzword
Your work is foundational — it shapes how commerce infrastructure operates at global scale

Compensation & Growth

Monthly Salary: ₹25,000–35,000/month (₹3–4.2L/year)

Entry level (1–1.5 yrs ops): ₹25,000–28,000
Mid-level (1.5–3 yrs ops + some Claude experience): ₹28,000–35,000

Job Types: Full-time, Fresher, Internship

Pay: ₹25,000.00 - ₹35,000.00 per month

Education:

Higher Secondary(12th Pass) (Preferred)

Work Location: In person

Quick apply

Refine Your Search

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