Girgaon Mumbai Maharashtra Sales team leader Jobs – 504 Open Jobs Today

Team Leader Sales & Retention
Foundever —Mumbai, Maharashtra
- Microsoft Excel
- Management
- English
11d
Business Development Executive / Team Leader
Aamrita Global LLP —Chembur, Mumbai, Maharashtra
- ₹40,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
Inside Sales Team Leader
Zell Education —Andheri, Mumbai, Maharashtra
- ₹10,00,000 - ₹13,00,000 a year
- Full-time
- Sales
- Salesforce
- Finance
- Paid time off
- Cell phone reimbursement
Quick apply
Team Leader - Customer Engagement
Dinero Solutions —Mumbai, Maharashtra
- ₹25,00,000 - ₹30,00,000 a year
- Full-time
- Sales
- Finance
- Master's degree
- Health insurance
Quick apply
11d
Sales Consultant / Telesales (On-site, With High Incentive Structure)
Keding Enterprises Private Limited —Mumbai, Maharashtra
- ₹65,000 - ₹92,000 a month
- Full-time
- Sales
- English
- In-person
Quick apply
Vice President (VP) of Sales
Seeta Travels —Vidyavihar, Mumbai, Maharashtra
- Full-time
- Hospitality
- Sales
- English
- Cell phone reimbursement
Quick apply
Team Leader- Inside Sales
HR Creations —Mumbai, Maharashtra
- ₹55,000 - ₹65,000 a month
- Full-time
- Management
- In-person
- Communication skills
Quick apply
10d
Team Leader - Business Development
MeDigital —Andheri, Mumbai, Maharashtra
- ₹15,000 - ₹60,000 a month
- Part-time
- Sales
- English
- 12th Pass
- Health insurance
- Work from home
Quick apply
Sales Team Leader
Franchise Alpha —Vikhroli, Mumbai, Maharashtra
- Up to ₹55,000 a month
- Full-time
- Remote
- Sales
- Business development
- Travel
- Commuter assistance
- Cell phone reimbursement
Quick apply
2d
Chief Sales Officer
PeopleLogic —Mumbai, Maharashtra
- ₹50,00,000 - ₹60,00,000 an hour
- Management
- Sales
- ERP systems
Quick apply
Team Leader for Tele-Sales
Drive Your Dream —Vile Parle, Mumbai, Maharashtra
- Email
- CRM software
- Sales
- Customer service
Team Leader - Operations
brocus it solutions pvt ltd —Sanpada, Navi Mumbai, Maharashtra
- ₹35,000 - ₹45,000 a month
- Full-time
- CRM software
- English
- Master's degree
- Health insurance
- Life insurance
Quick apply
2d
Indoor Sales Executive (On-Site, With High Incentive Structure)
Keding Enterprises Private Limited —Mumbai, Maharashtra
- ₹65,000 - ₹1,10,000 a month
- Full-time
- Sales
- English
- Master's degree
Quick apply
Sales Team Leader
taazameatonline —Mumbai District, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Walk-in
- Sales
- Business development
- Smartphone
- Cell phone reimbursement
- Life insurance
Quick apply
Team Lead -Inside Sales
HR Creations —Mumbai District, Maharashtra
- ₹4,00,000.37 - ₹6,00,000.31 a year
- Full-time
- Management
- Sales
- Salesforce
Quick apply
Customer Service Team Leader
Taranta —Sanpada, Navi Mumbai, Maharashtra
- ₹50,000 - ₹55,000 a month
- Full-time
- CRM software
- Sales
- Analysis skills
- Health insurance
- Food provided
Quick apply
Regional Sales Head - Mumbai
Third Bridge —Prabhadevi, Mumbai, Maharashtra
- Sales
- Salesforce
- English
- Health insurance
- Paid time off
Quick apply
Team Lead(edtech sales -admissions)
Sevenmentor Pvt Ltd —Mumbai, Maharashtra
- ₹25,000 - ₹50,000 a month
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
Customer Service Team Leader
Taranta Consultancy —Sanpada, Navi Mumbai, Maharashtra
- ₹45,000 - ₹50,000 a month
- Full-time
- CRM software
- Sales
- Analysis skills
- Health insurance
- Food provided
Quick apply
Sales Team Leader
Uhomes.com —Mumbai, Maharashtra
- ₹6,50,000 - ₹7,20,000 a year
- Full-time
- CRM software
- Sales
- Marketing
- Health insurance
- Paid time off
Quick apply
9d

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Team Leader Sales & Retention

Foundever -
Mumbai, Maharashtra

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Job details

11 days ago

Qualifications

Microsoft Excel
Management
English
Performance management
Analysis skills
Process management
Communication skills

Full job description

Req ID#: 414684

Mumbai, India, IN, Mumbai, In

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Job Description:
Description:
Team Lead (International Sales & Retention Process)

Role Overview

The Team Lead (International Process) is a critical supervisory role requiring a minimum of 14 years of experience as a Team Lead (TL) within the BPO Experience domain.

This role demands exceptional People Management Skills and deep awareness of Operations and Client Metrics in a 24 x 7 Shift Window environment.

The incumbent will be responsible for driving team performance, ensuring process adherence, managing talent development, and controlling key operational metrics like attrition and shrinkage.

Job Summary

We are seeking an experienced Team Lead with a background in managing International Process operations within the BPO sector. The ideal candidate will be a strong operational leader with expertise in coaching, performance management, and leveraging analytics to meet demanding client and internal targets. Excellent English communication skills and a strong drive to achieve results are essential.

Key Responsibilities and Operational Deliverables

People Management & Development: Exhibit People Management Skills by proactively leading, motivating, and managing team members. Manage the appraisals of team members on a yearly basis.

Coaching and Performance: Be well versed in coaching & providing feedback to drive individual and team improvement. Focus on Feedback and Performance Management skills to uplift the overall quality and efficiency of the team.

Metric Control and Adherence: Take ownership of critical BPO metrics, including Login Hours, Breaks, Quality and Productivity. Drive and monitor Schedule Adherence and Attendance.

Attrition & Shrinkage Management: Implement strategies for Controlling of Attrition & Shrinkage rates to maintain optimal staffing levels and reduce operational costs.

Process and Policy Governance: Ensure strict Process adherence (Check, analyze, Control & Improvement) and Drive & adhere to Policies & Procedures mandated by the organization and the client.

Bottom Quartile Management: Implement targeted plans for Bottom Quartile Management to develop low-performing agents and improve overall team consistency.

Client and Stakeholder Reporting: Be aware of the various Operations and Client Metrics. Provide efficient task status reporting to stakeholders and customers and liaise as necessary for Client Management skills.

Analytical Application: Utilize Strong analytical, solving skills with strong MS Excel skills (Basic exposure to excel is required) for data analysis, performance tracking, and root cause identification.

Target Achievement: Demonstrate the necessary drive to achieve given targets (SLAs, AHT, Quality).

Mandatory Skills & Qualifications

Education: Grad/Post Grad in any discipline.

Experience: Minimum 1-4 year of experience as a TL (Team Lead).

Process Focus: Experience managing an International Process (International Process only should apply).

Background: Mandatory BPO Experience.

Communication: Excellent English Communication Skills (verbal and written).

Core Management: Proven ability in People Management skills, Process Management skills, Coaching and Training, and Feedback and Performance Management skills.

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Refine Your Search

sales team leader jobs in girgaon mumbai maharashtra

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