Vashi Navi Mumbai Maharashtra Senior sales coordinator Jobs – 34 Open Jobs Today

Post Sales Manager (5+ yrs Exp)(mandate)
Headstrong HR Consulting Services —Vashi, Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
13d
Senior Sales Coordinator- Petrochemical/Oil/Lubricant Industry
ideal crew technology —Bandra West, Mumbai, Maharashtra
- ₹10,00,000 - ₹22,00,000 a year
- Full-time
- Sales
- Business development
- In-person
- Flexible schedule
- Paid sick time
Quick apply
Sales Coordinator
Damati Plasticss —Mumbai District, Maharashtra
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
- Health insurance
Quick apply
2d
Senior Procurement Coordinator
Fugro —Navi Mumbai, Maharashtra
- Full-time
- Bachelor's degree
Senior Manager – CRM & Post Sales
Headstrong HR Consulting Services —Mumbai, Maharashtra
- Email
- Microsoft Excel
- Sales
- Customer service
Quick apply
Senior Coordinator - Purchase
Dai-ichi Karkaria —Mumbai, Maharashtra
- Analysis skills
- Bachelor's degree
- Negotiation
Sales Coordinator
AKASH STEEL CRAFTS —Vashi, Navi Mumbai, Maharashtra
- ₹18,000 - ₹22,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
Sales Coordinator
MP Financial Advisory Services LLP —Mumbai District, Maharashtra
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Organisational skills
- Work from home
Quick apply
1d
Senior Coordinator
Ark InfoSolutions —Mumbai, Maharashtra
- Full-time
- CRM software
- Microsoft Excel
- Sales
Coordinator - Media Sales & Client Relations [D/OOH]
RoshanSpace Brandcom Pvt. Ltd —Bandra West, Mumbai, Maharashtra
- ₹50,000 - ₹55,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Paid time off
Quick apply
Senior Project Coordinator / Sales Orders Coordinator
BigImpex —Bandra West, Mumbai, Maharashtra
- ₹3,90,000 - ₹4,70,000 a year
Assistant Manager / Senior Executive – Sales Coordination (QCN)
Qube Cinema —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Sales
- Communication skills
Senior Coordinator- Marketing
Evolute Fintech Innovations Private Limited —Mumbai, Maharashtra
- Full-time
- Product management
- AI
- Marketing
Quick apply
Assistant sales Coordinator
Vola Global —Goregaon, Mumbai, Maharashtra
- Up to ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Administrative experience
Quick apply
Corporate Sales Executive – Fintech (Education Outreach)
Charchit Info Services Private Limited —Kharghar, Navi Mumbai, Maharashtra
- ₹50,000 - ₹70,000 a month
- Full-time
- Sales
- English
- Master's degree
Quick apply
Business Development Co-ordinator
Emriom Fze —Mumbai, Maharashtra
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Business Development & Client Relations Coordinator
TULS CORP PRIVATE LIMITED —Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Senior Manager
Comprint Tech Solutions —Mumbai, Maharashtra
- Full-time
- CRM software
- Microsoft Excel
- Sales
Senior Sales Engineer Pumps
Vijay Engineering and Machinery PVT Ltd —Fort, Mumbai, Maharashtra
- ₹10,00,000 - ₹11,00,000 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
Executive Assistant to Director
JS TIBREWALA & SONS LLP (JS TIBREWALA & SONS LLP) —Goregaon, Mumbai, Maharashtra
- ₹40,000 - ₹55,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

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Post Sales Manager (5+ yrs Exp)(mandate)

Headstrong HR Consulting Services -
Vashi, Navi Mumbai, Maharashtra

Quick apply

Job details

Full-time
13 days ago

Qualifications

Microsoft Excel
Sales
Customer service
Master's degree
Sales
Bachelor's degree
Customer relationship management
Business Administration
MBA
Leadership
Communication skills
Banking
Negotiation

Full job description

Senior Manager – CRM & Post Sales

As we continue to expand, we are looking for experienced and customer-focused professionals to join our team as Senior Managers – CRM & Post Sales.

Position: Senior Manager – CRM & Post Sales

Role Overview

As a Senior Manager – CRM & Post Sales, you will be responsible for managing the complete customer lifecycle from booking confirmation to possession handover. You will oversee customer relationship management, agreement registration, home loan coordination, collections, documentation, possession planning, and post-sales support.

Acting as the primary liaison between customers, developers, banks, legal, finance, and internal sales teams, you will ensure a seamless ownership experience while maintaining operational efficiency, timely collections, and high customer satisfaction.

The ideal candidate should have strong experience in real estate CRM, post-sales operations, banking coordination, collections, and customer service.

Key Responsibilities

Customer Relationship Management

Act as the primary point of contact for customers from booking confirmation until possession.
Build strong customer relationships and ensure timely communication regarding payment schedules, project milestones, registrations, and possession updates.
Resolve customer queries and escalations while delivering a seamless post-sales experience.

Booking, Documentation & Registration

Manage the complete post-booking process from token receipt to agreement registration.
Coordinate KYC verification, booking documentation, allotment letters, agreements, and registration formalities.
Ensure accurate maintenance of customer records and documentation.

Loan Coordination & Collections

Coordinate with banks, housing finance companies, DSAs, and financial institutions for home loan processing, sanctions, and disbursements.
Assist customers with loan documentation and ensure timely follow-ups to avoid processing delays.
Monitor payment schedules, construction-linked demands, and outstanding collections while coordinating with finance teams for account reconciliation.

Cross-Functional Coordination

Work closely with developers, legal, finance, sales, and channel partner teams to ensure smooth customer transitions and timely execution of post-sales activities.
Track customer progress across all milestones and proactively resolve operational issues affecting customer experience.

Possession & Handover

Coordinate final documentation, payment clearance, and possession scheduling.
Ensure a smooth and professional handover process while maintaining customer satisfaction.

CRM Operations & Reporting

Maintain accurate customer data and milestone tracking within the CRM system, including booking, registration, loan status, collections, and possession.
Develop and implement SOPs to streamline post-sales operations.
Prepare daily, weekly, and monthly MIS reports covering collections, registration status, loan progress, possession pipeline, customer escalations, and operational performance.

Team Leadership

Lead, mentor, and monitor CRM executives and post-sales coordinators.
Define team KPIs, conduct training programs, and drive process improvements to enhance operational efficiency and customer satisfaction.

Candidate Profile

Experience

4–8 years of experience in CRM, post-sales operations, customer relationship management, collections, or customer service within the real estate industry.
- Experience handling residential and commercial projects is preferred.
Hands-on experience in home loan coordination, registrations, collections, and possession management.

Skills Required

Strong customer relationship and stakeholder management skills.
Excellent communication, negotiation, and conflict-resolution abilities.
Sound knowledge of real estate documentation, registration procedures, and home loan processes.
Strong organisational, analytical, and process management capabilities.
Ability to manage multiple customer accounts and coordinate with cross-functional teams.

Technical Skills

CRM Software Platforms
Microsoft Excel & MIS Reporting
Google Workspace
Collections & Customer Management Systems

Educational Qualifications

Bachelor's Degree in Commerce, Business Administration, Management, or a related field.
MBA or Postgraduate qualification will be an added advantage.

Preferred Industry Background

Candidates with experience in Real Estate Developers, Real Estate Mandate Firms, Property Consulting Companies, Housing Finance Companies (HFCs), or Banking & Home Loan Operations will be preferred.

Quick apply

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