Jalahalli Bengaluru Karnataka Front office manager Jobs – 232 Open Jobs Today

Front Desk Manager
Play Arena —Bengaluru, Karnataka
- ₹60,000 - ₹90,000 a month
- Weekend availability
- Management
- Customer service
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Overnight Shift Hotel Receptionist
SEASONS SUITES —Koramangala, Bengaluru, Karnataka
- ₹15,000 - ₹22,000 a month
- Overnight shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Paid time off
- Paid sick time
Quick apply
Front Office Manager
The Art of Living HR —Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Hospitality
- In-person
- Communication skills
Quick apply
Assistant Front Office Manager
HPK & Associates —Bengaluru, Karnataka
- ₹57,031.72 - ₹79,823.14 a month
- Weekend availability
- Hospitality
- Administrative experience
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
7d
Senior Operations Manager
PawSpace —Bangalore City, Bengaluru, Karnataka
- ₹35,000 - ₹40,000 a month
- CRM software
- In-person
- Communication skills
- Cell phone reimbursement
Quick apply
Operations Manager
OYO —Bangalore City, Bengaluru, Karnataka
- ₹30,000 - ₹55,000 a month
- Full-time
- Hospitality
- Bachelor's degree
- In-person
- Food provided
Quick apply
12d
"Front Office Executive
Hearing Solutions Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
General Manager - Operations
11thzense foods pvt ltd —Bengaluru, Karnataka
- ₹50,000 - ₹70,000 a month
- Full-time
- Customer service
- Supervising experience
- In-person
Quick apply
12h
Front Office Manager
Icon Premier Hotel —Bellandur, Bengaluru, Karnataka
- ₹12,951.71 - ₹45,874.56 a month
- Full-time
- Microsoft Excel
- English
- 12th Pass
- Paid time off
- Food provided
Quick apply
Manager on Duty
Ovum Hospitals —HSR Layout Sector 2, Bengaluru, Karnataka
- ₹25,000.00 - ₹37,563.37 a month
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Health insurance
Quick apply
Mgr-Front Office II
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- 12th Pass
- Front desk
- Guest services
Sales Manager
MALABAR OCEAN BEACH RESORT, BEKKAL —Bangalore City, Bengaluru, Karnataka
- ₹28,204.63 - ₹45,102.87 a month
- Full-time
- Sales
- Salesforce
- Business development
- Cell phone reimbursement
- Flexible schedule
Quick apply
Senior Manager - Customer Satisfaction & Retention
Pointo —Bengaluru, Karnataka
- Communication skills
Quick apply
Treasury Front office- Manager– FX & Investments
Quest Global —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Finance
- Master's degree
Quick apply
Front Office Manager
VGP Housing —J. P. Nagar, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- In-person
- Hotel experience
- Office experience
- Paid sick time
Quick apply
11d
Manager - Centre Operations
AyurVAID Hospitals —Bangalore City, Bengaluru, Karnataka
- ₹6,00,000 - ₹9,00,000 a year
- Full-time
- Medicine
- Management
- Master's degree
Quick apply
5d
Hotel General Manager
Pro4living —Whitefield, Bengaluru, Karnataka
- ₹80,000 - ₹1,20,000 a month
- Full-time
- Hospitality
- Management
- Master's degree
Quick apply
Assistant Front Office Manager
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Hospitality
- No experience needed
- 12th Pass
7d
Centre Manager
Dr.Mohan'S Diabetes Specialities Centre —Basavanagudi H.O, Bengaluru, Karnataka
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Word
- Management
- English
- Health insurance
Quick apply
6d
Front Office Manager
Kaizen Workspace —Kalyan Nagar, Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Front Desk Manager

Play Arena
Bengaluru, Karnataka

Quick apply

Job details

Permanent | Full-time
₹60,000 - ₹90,000 a month

Benefits

Provident Fund
Health insurance
Paid time off
Cell phone reimbursement
Life insurance
Paid sick time

Qualifications

Management
Guest relations
Customer service
Upselling
Microsoft Office
Information security
Supervising experience
Bachelor's degree
Hospitality Management
POS
Business Administration
Guest services
Communication skills
Time management

Full job description

Job Summary:

The Front Desk Head is responsible for overseeing all front desk and guest reception operations at the Arena. This role ensures exceptional guest experiences by managing ticketing, guest services, admissions, customer inquiries, and the front desk team. The Front Desk Head maintains high standards of customer service, resolves guest concerns efficiently, and coordinates with various departments to ensure smooth daily operations.

Key Responsibilities:

Leadership & Strategic Management:

Lead and manage all front desk operations to ensure exceptional guest service and operational excellence.
Develop and implement front office policies, standard operating procedures (SOPs), and service standards.
Set departmental goals, monitor performance, and drive continuous improvement initiatives.
Collaborate with senior management to support the organization’s business objectives and guest experience strategy.

Operational Excellence:

Ensure seamless guest admissions, ticketing and information desk operations.
Monitor guest traffic patterns and implement crowd management strategies during weekends, holidays, and special events.
Oversee opening and closing procedures for all front desk and ticketing operations.
Ensure compliance with safety, security, and emergency response protocols.

Team Management:

Recruit, train, supervise, and motivate front desk staff.
Prepare employee schedules and manage shift allocations.
Conduct performance evaluations and provide ongoing coaching.
Ensure staff maintain professional appearance and excellent customer service standards.

Guest Experience & Service Quality:

Develop initiatives to enhance guest satisfaction and loyalty.
Analyze guest feedback and implement corrective and preventive actions.
Resolve escalated guest concerns and ensure timely service recovery
Prepare and present daily, weekly, and monthly operational and performance reports.
Use operational data to identify trends, forecast staffing needs, and improve service delivery.
Maintain accurate records of incidents, complaints and VIP visits.
Monitor inventory of tickets, wristbands, stationery, brochures, and front desk supplies.

Cross-Department Coordination:

Inter – department coordination required for smooth operations.
Support the planning and execution of promotional campaigns, seasonal events, and festivals
Participate in management meetings and provide operational updates and recommendations.

Compliance & Risk Management:

Ensure compliance with company policies, statutory requirements, and health and safety regulations.
Conduct regular audits of front desk operations, ticketing processes, and cash management.
Maintain confidentiality of guest information and company records. Ensure adherence to data privacy and information security standards.

Business Development:

Support initiatives to increase memberships, annual passes, and guest retention.
Recommend new guest services and process improvements to enhance the overall visitor experience.
Motivate the team through incentive programs and recognition initiatives to achieve upselling and revenue goals.
Ensure all upselling activities are conducted ethically, transparently, and in line with the park's guest service standards.
Gather guest feedback on products and services to identify opportunities for new revenue streams and enhance the overall guest experience.

Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field.
10 – 15 years of experience in front office, guest services, hospitality, retail, entertainment, or theme park operations.
Minimum 5–8 years of supervisory or managerial experience preferred.

Required Skills:

Strong leadership and people management skills.
Excellent verbal and written communication.
Outstanding customer service and guest relations skills.
Ability to manage high guest volumes in a fast-paced environment.
Strong problem-solving and conflict-resolution abilities.
Proficiency in POS systems, ticketing software, and Microsoft Office.
Strong organizational, multitasking, and time management skills.
Attention to detail and accuracy in cash handling and reporting.

Key Competencies:

Guest-centric mindset
Leadership and team development
Decision-making under pressure
Conflict resolution
Operational planning and execution
Adaptability and flexibility
Professionalism and integrity

Working Conditions:

Full-time position with rotational shifts, including weekends, public holidays, evenings, and peak seasons.
Requires prolonged standing, walking, and active interaction with guests.
Must be comfortable working in a high-energy entertainment environment and outdoors when required.

Key Performance Indicators (KPIs):

Guest satisfaction and feedback scores.
Average guest waiting time at admissions and guest service counters.
Front desk operational efficiency.
Accuracy of ticketing and cash reconciliation.
Resolution time for guest complaints.
Team productivity and attendance.
Compliance with operational, safety, and customer service standards.
Achievement of membership and ticket sales targets (where applicable).

Reporting To:

General Manager / Asst. General Manager / Chief General Manager

Direct Reports:

Front Desk Manager
Asst Managers
Executives ( Guest Relations & Cashiers)

Important Note:

Interested Candidates will reach send your resumes to 8431911704 and [email protected]

Pay: ₹60,000.00 - ₹90,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in jalahalli bengaluru karnataka

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Front Office Manager

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