Kerala Director of operations Jobs – 106 Open Jobs Today

General Manager (GM)
Uday Suites, The Airport Hotel —Thiruvananthapuram, Kerala
- Full-time
- Hospitality
- Master's degree
- Bachelor's degree
- Food provided
Quick apply
11h
Associate Director - Risk & Compliance
ValueMentor —Thrissur, Kerala
- Full-time
Event Manager
Ezone Entertainment —Kaloor, Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Management
- Up to 50% travel
- English
Quick apply
Executive Assistant to Director
Jain Wire Netting corporation —Kochi, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
HR Manager
Chilton Refrigeration Private Limited —Kochi, Kerala
- ₹50,000 - ₹65,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Human resources
- Health insurance
- Cell phone reimbursement
Quick apply
Client Relations Manager
Solar Master Pvt Ltd —Edapalli, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- Bachelor's degree
- Business Administration
Quick apply
Secretary to Managing Director
Ewire Softtech Private Limited —Kochi, Kerala
- From ₹25,000 a month
- Email
- Sales
- Customer service
- English
- Commuter assistance
- Cell phone reimbursement
Quick apply
Executive Assistant to Managing Director
INFOCARE —Kochi, Kerala
- ₹20,533.03 - ₹38,000.00 a month
- Full-time
- English
- Bachelor's degree
- Travel
- Commuter assistance
- Cell phone reimbursement
Quick apply
F & B CONTROLLER - CATERING AND EVENTS
Happy Menu —Palakkad, Kerala
- ₹24,000 - ₹26,000 a month
- Full-time
- Serving
- Customer service
- In-person
- Flexible schedule
- Food provided
Quick apply
General Manager
New Found Gold —Alleppey, Kerala
- Email
- English
- Bachelor's degree
- Construction
1d
Territory Technical Head
IPCS Global solutions pvt ltd —Kochi, Kerala
- Up to ₹45,000 an hour
- Full-time
- Computer Science
- Master's degree
- Analysis skills
- Paid time off
Quick apply
4d
Operations Manager
JAYA GROUP —Kochi, Kerala
- Email
- Microsoft Excel
- Microsoft Outlook
- Data entry
Experienced Clinic Front Desk Manager
ZIVA AESTHETHICS —Cannanore, Kerala
- ₹11,000 - ₹17,000 a month
- Full-time
- Nursing
- English
- Microsoft Office
Quick apply
5h
Project Head - Healthcare
Lambsrock —Thiruvananthapuram, Kerala
- Microsoft Office
- Project management
- Bachelor's degree
Quick apply
Executive Assistant to Director
Quadcubes Digital LLP —Calicut, Kerala
- From ₹20,000 a month
- Full-time
- CRM software
- English
- Master's degree
- Paid sick time
Quick apply
Marketing Manager
ROUND EVENTS INDIA —Kochi, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
6d
Chief Financial Officer (CFO)
Sea blue shipyard —Vypin, Kerala
- ₹75,000 - ₹1,50,000 a month
- Full-time
- Microsoft Excel
- Oracle
- In-person
- Health insurance
Quick apply
8d
Personal Assistant
True Visory Academy —Kochi, Kerala
- ₹1,50,000 - ₹2,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
2d
Salesforce Program Manager
IBS Software —Ernakulam District, Kerala
- Salesforce
- Agile
- Communication skills
- Health insurance
Assistant to Director
NextHire HR Solutions —Kochi, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12h

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General Manager (GM)

Uday Suites, The Airport Hotel
Thiruvananthapuram, Kerala

Quick apply

Job details

Permanent | Full-time
11 hours ago

Benefits

Food provided

Qualifications

Hospitality
Succession planning
Master's degree
Quality assurance
Bachelor's degree
Hospitality Management
Business Administration
MBA
Leadership
Communication skills
Hotel experience
Hospitality management

Full job description

Position Overview

The General Manager is the highest on-property executive responsible for providing strategic leadership and operational direction across all departments of the hotel. The role is accountable for driving business performance, maximizing profitability, ensuring exceptional guest experiences, maintaining brand standards, and fostering a high-performance culture. The General Manager will lead the executive team in achieving organizational objectives while ensuring compliance with statutory regulations, corporate policies, and hospitality best practices.

Key Responsibilities Strategic Leadership

Develop and execute the hotel's annual business plan aligned with organizational goals.
Establish long-term operational strategies to improve profitability, market positioning, and sustainable growth.
Identify new business opportunities, revenue streams, and operational efficiencies.
Lead organizational transformation and continuous improvement initiatives.

Operational Excellence

Direct and oversee all hotel operations, including Front Office, Housekeeping, Food & Beverage, Kitchen, Engineering, Sales & Marketing, Finance, Human Resources, Security, and Procurement.
Ensure all departments consistently achieve established operational standards and Key Performance Indicators (KPIs).
Maintain exceptional service quality in accordance with company standards and guest expectations.
Conduct regular operational audits and implement corrective action plans where necessary.
Ensure effective interdepartmental coordination to enhance operational efficiency.

Financial Management

Assume full Profit & Loss (P&L) responsibility for the property.
Prepare, manage, and monitor annual operating and capital budgets.
Analyze financial statements, revenue reports, payroll costs, departmental expenses, and operating margins.
Drive revenue optimization while maintaining effective cost-control measures.
Monitor cash flow, forecasting, and financial performance to achieve profitability targets.

Revenue Growth & Business Development

Collaborate with Sales, Marketing, and Revenue Management teams to maximize occupancy, ADR, RevPAR, banquet revenue, and ancillary income.
Build and maintain strategic relationships with corporate clients, travel partners, government agencies, and business associates.
Represent the organization at industry events, networking forums, and business meetings.
Identify market trends and implement competitive business strategies.

Guest Experience & Quality Assurance

Champion a guest-centric culture focused on delivering exceptional hospitality experiences.
Monitor guest feedback through review platforms and internal surveys.
Personally manage VIP guests and resolve escalated guest concerns promptly and professionally.
Ensure continuous enhancement of guest satisfaction scores and online reputation.

Human Capital Management

Provide visionary leadership and mentorship to department heads and management teams.
Foster a culture of accountability, collaboration, innovation, and employee engagement.
Drive talent acquisition, succession planning, leadership development, and performance management.
Ensure compliance with HR policies, disciplinary procedures, and employee welfare initiatives.

Compliance, Risk & Governance

Ensure compliance with all statutory, legal, and regulatory requirements.
Maintain all operational licenses, permits, and certifications.
Oversee compliance with health, safety, hygiene, fire, environmental, and food safety standards.
Lead risk management initiatives and emergency response planning.

Asset & Facility Management

Ensure the proper maintenance and preservation of hotel assets, infrastructure, and equipment.
Oversee preventive maintenance programs and capital expenditure projects.
Optimize asset utilization while maintaining high-quality property standards.

Stakeholder Management

Build strong relationships with owners, investors, corporate leadership, government authorities, vendors, and community stakeholders.
Present periodic business performance reports and strategic recommendations to ownership and corporate management.

Qualifications

Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related discipline.
MBA or Master's Degree in Hospitality Management is preferred.

Experience

Minimum 12–15 years of progressive leadership experience in the hospitality industry.
At least 5 years of experience as a General Manager, Resident Manager, Hotel Manager, or Director of Operations in a reputed hotel or resort.
Proven track record in managing full-service hotels with strong financial and operational performance.

Core Competencies

Strategic Leadership
Business Acumen
Financial & Commercial Management
Revenue Optimization
Operational Excellence
Customer Experience Management
People Leadership & Talent Development
Decision Making & Problem Solving
Negotiation & Relationship Management
Change Management
Risk & Crisis Management
Excellent Communication & Presentation Skills

Benefits:

Food provided

Ability to commute/relocate:

Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Have you previously worked as a General Manager, Resident Manager, Hotel Manager, or Director of Operations?Please specify the property name and duration.
How many years of experience do you have in hotel operations and hospitality management?

Work Location: In person

Quick apply

Refine Your Search

director of operations jobs in kerala

General Manager (GM)

Associate Director - Risk & Compliance

Event Manager

Executive Assistant to Director

HR Manager

Client Relations Manager

Secretary to Managing Director

Executive Assistant to Managing Director

F & B CONTROLLER - CATERING AND EVENTS

General Manager

Territory Technical Head

Operations Manager

Experienced Clinic Front Desk Manager

Project Head - Healthcare

Executive Assistant to Director

Marketing Manager

Chief Financial Officer (CFO)

Personal Assistant

Salesforce Program Manager

Assistant to Director

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