Ulhasnagar, Maharashtra Infrastructure executive Jobs – 95 Open Jobs Today

Service Delivery Officer
Network Techlab (India) Pvt. Ltd —Thane, Maharashtra
- ₹2,00,000 - ₹4,00,000 a year
- Full-time
- Computer Science
- PMP
- Bachelor's degree
Quick apply
10h
Admin Executive
Universal Education —Thane District, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Administrative experience
- Bachelor's degree
- In-person
Quick apply
Solution Engineer – Cyber Resilience
Eventus Techsol —Navi Mumbai, Maharashtra
- Email
- Azure
- AWS
- APIs
Executive - Testing
Siemens —Thane District, Maharashtra
- Online application
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Admin Executive
Trezure Casa —Thane District, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Inventory control
- In-person
- Office experience
Quick apply
14d
Business Development Specialist - AdExchange
Vertoz —Airoli, Navi Mumbai, Maharashtra
- Customer service
- Microsoft Office
- Business development
- Flexible schedule
Head - Health Management
Siemens —Thane District, Maharashtra
- Full-time
- Medicine
- Bachelor's degree
- Communication skills
Senior IT Manager
SuperLabs —Thane District, Maharashtra
- ₹12,00,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Team management
Solution Integrator
Capgemini —Navi Mumbai, Maharashtra
- PMP
- Analysis skills
- Agile
Business Development Manager- Vertoz
Vertoz —Airoli, Navi Mumbai, Maharashtra
- CRM software
- Sales
- Marketing
- Flexible schedule
Social Media Manager / Head
Gautam Singhania Global School —Thane District, Maharashtra
- ₹75,000 - ₹1,00,000 a month
- Full-time
- Marketing
- Social media management
- Microsoft Office
Quick apply
9d
Field Sales Executive
Sansidsolutions LLP —Thane District, Maharashtra
- ₹2,50,000 - ₹4,00,000 a year
- Full-time
- Sales
- Bachelor's degree
- Travel
- Health insurance
- Cell phone reimbursement
Quick apply
IT Sales Executive
Pace Business Machines Pvt Ltd —Thane, Maharashtra
- Up to ₹6,00,000 a year
- Full-time
- In-person
Quick apply
Sales Executive
Siemens —Thane District, Maharashtra
- Full-time
- Up to 50% travel
- Sales
- Engineering
Business Development Specialist- ConnectReseller
Vertoz —Airoli, Navi Mumbai, Maharashtra
- Sales
- Customer service
- Microsoft Office
- Flexible schedule
7d
Senior Manager
Dentsu —Thane District, Maharashtra
- Full-time
- Azure
- Computer Science
- Java
Field Sales Representative (IT)
Verastar Solutions Pvt Ltd —Navi Mumbai, Maharashtra
- ₹25,000 - ₹80,000 a month
- Full-time
- Sales
- Bachelor's degree
- Computer networking
Quick apply
Identity & Access Management Lead
Capgemini Sogeti —Navi Mumbai, Maharashtra
- Management
- English
13h
Digital Marketing Executive Intern
sahyadri infrastructure —CBD Belapur, Navi Mumbai, Maharashtra
- ₹20,000.00 - ₹30,000.56 a month
- Full-time
- Social media management
- In-person
Quick apply
Cloud Support Executive (Tally on Cloud)
Rajlaxmi Solutions Pvt. Ltd —Wagle Estate, Thane, Maharashtra
- ₹5,000 - ₹8,000 a month
- Software troubleshooting
- B.Sc
- Windows
Quick apply
4d

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Service Delivery Officer

Network Techlab (India) Pvt. Ltd -
Thane, Maharashtra

Quick apply

Job details

Full-time
₹2,00,000 - ₹4,00,000 a year
10 hours ago

Qualifications

Jira
BCS
ITIL Certification
Computer Science
PMP
BMC Remedy
IT service management
Quality assurance
Bachelor's degree
Team management
ITIL
Customer relationship management
Scrum
ServiceNow
Agile
Leadership
Communication skills
Information Technology
PRINCE2 Certification

Full job description

Job Summary We are seeking an experienced and customer-focused Senior Executive **- ** Service Delivery to oversee end-to-end IT service delivery and ensure seamless operations aligned with business objectives. The ideal candidate will be responsible for driving service excellence, managing operational governance, leading cross-functional teams, ensuring SLA compliance, and implementing continuous service improvement initiatives. The role requires strong leadership, stakeholder management, and expertise in IT service management best practices. Key Responsibilities Manage end-to-end IT service delivery to ensure consistent, high-quality services aligned with business requirements. Establish and maintain operational governance frameworks, ensuring adherence to organizational policies and industry standards. Implement and manage ITIL-based service management processes, including Incident, Problem, Change, and Request Management. Lead critical incident management, coordinate escalations, and ensure timely resolution to minimize business impact. Monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), preparing regular service performance reports and driving Continuous Service Improvement (CSI) initiatives. Build and maintain strong relationships with customers, business stakeholders, and internal teams to ensure service satisfaction. Lead, mentor, and develop service delivery teams while managing resource planning, workload distribution, and performance evaluation. Identify operational risks, ensure service quality, and maintain compliance with internal controls and regulatory requirements. Drive process automation and operational efficiency initiatives to improve productivity and reduce manual effort. Manage vendor relationships, monitor third-party performance, and ensure contractual service obligations are met. Collaborate with cross-functional teams to support business transformation, service enhancements, and technology implementations. Conduct regular service review meetings with stakeholders and recommend strategic improvements based on performance metrics and customer feedback. Required Skills & Competencies Strong expertise in End-to-End Service Delivery Management and Operations Governance. Hands-on experience with the ITIL framework and IT Service Management (ITSM) practices.
1 Proficiency in Incident, Problem, Change, and Request Management processes. Strong critical incident handling and escalation management skills. Experience in SLA/KPI monitoring, reporting, and Continuous Service Improvement (CSI). Excellent customer relationship management and stakeholder communication skills. Proven leadership experience with team management, coaching, and resource planning. Knowledge of risk management, quality assurance, compliance, and governance. Experience in process automation and operational excellence initiatives. Strong vendor management and cross-functional collaboration capabilities. Excellent analytical, problem-solving, communication, and decision-making skills. Educational

Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. ITIL Foundation Certification (Mandatory); ITIL Intermediate/Expert or equivalent certification will be an added advantage. PMP, PRINCE2, Agile, or Scrum certifications are desirable.
Preferred Experience 8–12 years of experience in IT Service Delivery, IT Operations, or Infrastructure Management. Experience managing enterprise-level service delivery teams and customer-facing operations. Exposure to ITSM tools such as ServiceNow, BMC Remedy, Jira Service Management, or similar platforms is preferred.

Pay: ₹200,000.00 - ₹400,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

infrastructure executive jobs in ulhasnagar, maharashtra

Service Delivery Officer

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Business Development Specialist- ConnectReseller

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Identity & Access Management Lead

Digital Marketing Executive Intern

Cloud Support Executive (Tally on Cloud)

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