Kerala Support team leader Jobs – 291 Open Jobs Today

Head of Application & Visa (Study Abroad)
Studegram Edu Tech Pvt. Ltd. —Calicut, Kerala
- ₹30,000 - ₹50,000 an hour
- Full-time
- Microsoft Office
- Master's degree
- Analysis skills
- Paid time off
- Cell phone reimbursement
Quick apply
GENERAL MANAGER
Romford Holidays —Calicut, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- English
- Business development
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
Supervisor/Team Leader/Manager
Sidra Tech Solutions —Varkala, Thiruvananthapuram, Kerala
- Up to ₹25,000 a month
- Full-time
- Customer service
- Supervising experience
- Project management
Quick apply
Project Manager/Team Leader
Webandcrafts —Thrissur, Kerala
- From ₹55,000 a month
- Full-time
- PMP
- Engineering
- Master's degree
- Health insurance
- Paid sick time
Quick apply
7d
Team Leader (TL)
makbig learn —Calicut, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Bachelor's degree
- In-person
Quick apply
Area Sales Executive
IC SOLUTIONS —Kannur District, Kerala
- ₹20,000 - ₹40,000 a month
- Full-time
- Sales
- English
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
Telecalling Team Leader
ONE SHOPPY —Thiruvananthapuram, Kerala
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Quick apply
Project Team Leader
Jobin And Jismi IT Services LLP —Thrissur, Kerala
- From ₹50,000 a month
- Full-time
- Oracle
- PMP
- ERP systems
Quick apply
Regional Operations Manager
Cindrebay School of Design —Calicut, Kerala
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Team Leader/Supervisor
OrbiX Overseas Careers —Vyttila, Kochi, Kerala
- ₹22,000 - ₹25,000 a month
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Cell phone reimbursement
- Flexible schedule
Quick apply
Project Team Leader
Jobin & Jismi —Kerala
- Full-time
- Oracle
- PMP
- ERP systems
Strada Payroll -Payroll Country Owner - AU & NZ
Strada Global —Kochi, Kerala
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Team Leader (TL)
catalyst education —Calicut, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
Assistant Manager-Contact Center
Mantle Solutions —Infopark-Kochi, Kochi, Kerala
- ₹6,00,000 - ₹10,00,000 a year
- Full-time
- Management
- Customer service
- Salesforce
- Paid sick time
Quick apply
6d
Team Leader-India Payroll
Strada Global —Kochi, Kerala
- Master's degree
- Supervising experience
- Bachelor's degree
- Health insurance
- Paid time off
Team Leader
alans academy —Calicut, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- CRM software
- Microsoft Office
- Education
- Commuter assistance
- Paid time off
Quick apply
Sr. HR Manager
Boby Chemmanur International Group —Thrissur, Kerala
- ₹75,000 - ₹1,00,000 a month
- Full-time
- MSW
- Management
- Master's degree
- Food provided
Quick apply
ASSISTANT MANAGER
INFOTECH BUSSINESS GROUP —Thiruvananthapuram, Kerala
- ₹35,000 - ₹60,000 a month
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
- Flexible schedule
Quick apply
Production Executive (FMCG Experience required)
Western India Cashews Co.Pvt. Ltd. —Karunagappalli, Kerala
- Full-time
- English
- Microsoft Office
- Supervising experience
- Health insurance
Quick apply
Sales Support Director
NOV Inc. —Kochi, Kerala
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales

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Head of Application & Visa (Study Abroad)

Studegram Edu Tech Pvt. Ltd.
Calicut, Kerala

Quick apply

Job details

Permanent | Full-time
₹30,000 - ₹50,000 an hour

Benefits

Paid time off
Cell phone reimbursement
Paid sick time

Qualifications

Visa filing
Microsoft Office
Master's degree
Analysis skills
Quality assurance
Bachelor's degree
Team management
Conflict management
Leadership
Communication skills
Time management

Full job description

Head of Application & Visa (Study Abroad)Position

Head of Application & Visa

Department

Operations

Job Summary

The Head of Application & Visa is responsible for leading and managing the entire application and visa processing department, ensuring timely and accurate submission of student applications and visa files. The role also involves coordinating with B2B partners, overseas universities, and internal counselling teams to deliver a seamless admission and visa experience for students.

The ideal candidate should possess strong leadership skills, extensive knowledge of international admission and visa processes, and the ability to manage multiple stakeholders efficiently.

Key Responsibilities1. Team Leadership & Management

Lead, mentor, and supervise the Application and Visa Processing Team.
Allocate workloads and monitor team productivity and performance.
Conduct regular team meetings, training sessions, and performance reviews.
Develop and implement SOPs to improve departmental efficiency.
Ensure adherence to company policies and quality standards.

2. Application Processing

Oversee the end-to-end university application process.
Ensure all applications are submitted accurately and within deadlines.
Monitor pending cases and resolve application-related issues promptly.
Review documents before submission to maintain high-quality standards.
Coordinate with counsellors to obtain pending documents and information from students.

3. Visa Processing

Manage the complete visa filing process for different study destinations.
Review visa documents for accuracy and compliance.
Ensure visa files meet embassy and immigration requirements.
Guide the team on handling complex or exceptional visa cases.
Monitor visa success rates and implement strategies for continuous improvement.

4. Coordination with B2B Agents

Act as the primary point of contact for B2B education agents.
Maintain strong professional relationships with partner agencies.
Provide timely updates on application and visa progress.
Resolve escalated issues from agents efficiently.
Support agents with admission requirements and documentation processes.

5. University Relationship Management

Coordinate with international universities regarding applications, offers, deposits, and admissions.
Maintain regular communication with university representatives.
Stay updated on admission criteria, policy changes, and intake deadlines.
Escalate critical cases and negotiate solutions when required.

6. Cross-Department Collaboration

Work closely with the Student Counselling Team to ensure smooth case transitions.
Coordinate with Finance regarding tuition fee payments and deposits.
Support Marketing and Business Development teams by providing admission and visa updates.
Ensure effective communication between all departments involved in the student journey.

7. Compliance & Quality Assurance

Ensure compliance with university, embassy, and immigration regulations.
Conduct quality checks on applications and visa files before submission.
Maintain confidentiality of student records and documentation.
Develop internal quality control measures to minimize errors and rejections.

8. Reporting & Operations

Prepare daily, weekly, and monthly operational reports.
Track key metrics such as application turnaround time, visa approvals, pending cases, and team productivity.
Analyze operational data and recommend process improvements.
Maintain accurate records using CRM and internal management systems.

Key Performance Indicators (KPIs)

Application submission accuracy rate
Application turnaround time
Visa approval success rate
Number of pending cases resolved
Team productivity and efficiency
Compliance with university and embassy deadlines
B2B agent satisfaction
University relationship management effectiveness
Student satisfaction and service quality
Reduction in application and visa rework/errors

Required Qualifications

Bachelor's degree (Master's degree preferred).
Minimum 5+ years of experience in study abroad application and visa processing.
Minimum 2+ years of experience in a leadership or managerial role.
Strong knowledge of admission procedures and visa processes for major study destinations.
Excellent leadership, organizational, and problem-solving skills.
Strong communication and stakeholder management abilities.
Proficiency in CRM systems and Microsoft Office tools.

Preferred Skills

Leadership and team management
University application expertise
Visa documentation and compliance
B2B partner relationship management
University coordination
Process improvement and SOP development
Time management and multitasking
Analytical and reporting skills
Conflict resolution and decision-making
Attention to detail and quality assurance

Job Type

Full-Time
On-site

Ideal Candidate Profile

The ideal candidate is a proactive and detail-oriented operations leader with extensive experience in study abroad admissions and visa processing. They should be capable of managing a high-performing team, maintaining strong relationships with universities and B2B partners, ensuring compliance with international admission requirements, and driving operational excellence while delivering an exceptional experience for students and stakeholders.

Pay: ₹30,000.00 - ₹50,000.00 per hour

Benefits:

Cell phone reimbursement
Paid sick time
Paid time off

Work Location: In person

Quick apply

Refine Your Search

support team leader jobs in kerala

Head of Application & Visa (Study Abroad)

GENERAL MANAGER

Supervisor/Team Leader/Manager

Project Manager/Team Leader

Team Leader (TL)

Area Sales Executive

Telecalling Team Leader

Project Team Leader

Regional Operations Manager

Team Leader/Supervisor

Project Team Leader

Strada Payroll -Payroll Country Owner - AU & NZ

Team Leader (TL)

Assistant Manager-Contact Center

Team Leader-India Payroll

Team Leader

Sr. HR Manager

ASSISTANT MANAGER

Production Executive (FMCG Experience required)

Sales Support Director

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