Thiruvananthapuram Kerala Service desk Jobs – 14 Open Jobs Today

IT Technical Support Engineer - Remote
TRUTECH INFORMATION TECHNOLOGIES LLC —Kazhakuttam, Kerala
- ₹35,000 - ₹45,000 a month
- Full-time
- Remote
- Microsoft Outlook
- Software troubleshooting
- English
- Work from home
Quick apply
Analyst - English, Arabic, Microsoft Windows
HCLTech —Thiruvananthapuram, Kerala
- Weekend availability
- Microsoft Powerpoint
- Microsoft Outlook
- English
2d
Telecaller/Receptionist/Administration
CADPOINT THIRUVANANTHAPURAM —Thiruvananthapuram, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
Front Office Assistant
Cybernetworks pvt ltd —Thiruvananthapuram, Kerala
- ₹13,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick apply
Receptionist and Telecaller
UNI ARK STUDY ABROAD PVT LTD. —Thiruvananthapuram, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Paid time off
- Paid sick time
Quick apply
Admin cum Front Office Executive
Atlas kitchen and interiors —Thiruvananthapuram, Kerala
- From ₹18,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
9d
Front Office Coordinator / Receptionist
Denoise India Private Limited —Balarampuram, Kerala
- ₹15,000 - ₹22,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Cell phone reimbursement
Quick apply
Lead Analyst/Front desk executive
Atlas kitchen and interiors —Thiruvananthapuram, Kerala
- From ₹20,000 a month
- Full-time
- Walk-in
- Google Suite
- Customer service
- English
Quick apply
9d
Front Office Executive (Receptionist)
THE PORT BY JDANIELS —Neyyattinkara Town, Thiruvananthapuram, Kerala
- From ₹14,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Food provided
Quick apply
Operations Associate
Hackwise Academy Pvt Ltd —Thiruvananthapuram, Kerala
- From ₹10,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Front Office Manager
Adithya tours and travels —Thiruvananthapuram, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Service Manager
ARS Traffic & Transport Technology —Thiruvananthapuram, Kerala
- Full-time
- Azure
- Computer Science
- PMP
Front Office Executive cum Admin
Branewave Logistics Pvt Ltd —Ulloor, Thiruvananthapuram, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Receptionist Front Desk
SARATHY AUTODRIVES —Pappanamcode, Thiruvananthapuram, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
10d

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Analyst - English, Arabic, Microsoft Windows
HCLTech —Thiruvananthapuram, Kerala
Escalate unresolved or complex issues to Level 2 / Level 3 support teams following defined escalation procedures. Analyst - English, Arabic, Microsoft Windows.
2d
SYSTEM AND NETWORKING ADMINISTRATOR
PARANOIA SYSTEMS INTERNATIONAL PVT LTD —Technopark, Thiruvananthapuram, Kerala
Basic cloud administration (e.g., Microsoft Azure or AWS) is an advantage. Alternatively, a Diploma in Computer Engineering or Information Technology with…
From ₹25,000 a month
Quick apply
12d

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IT Technical Support Engineer - Remote

TRUTECH INFORMATION TECHNOLOGIES LLC
Kazhakuttam, Kerala

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹45,000 a month

Benefits

Work from home

Qualifications

Microsoft Windows Server
TCP
Microsoft Outlook
Software troubleshooting
English
Windows
Technical support
Firewall
DHCP
IT support
DNS
Network support
Organisational skills
TCP/IP
Communication skills
Active Directory
Help desk

Full job description

This is a full-time work-from-home position.
We are an IT services and solutions provider based in Abu Dhabi, serving business clients across UAE. We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.
Our back office will focus on all our sales, customer service, operations & remote IT support.
All our current clients are based in UAE.
Work timing: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off)

ONLY APPLY IF YOU CAN MEET THE ABOVE TIMINGS.

Responsibilities:

Monitoring & responding to client's IT support requests on time.
Monitoring & replying to helpdesk & support emails & inquiries.
Provide Remote IT technical support to clients computer systems (Desktops/Laptops/Servers/Networks/Email/WiFi/Printer).
Diagnose software, networking, or hardware issues and fix them remotely.
Monitor and maintain Windows Servers, Networks, backups, Desktops and Laptops under a support contract using RMM.
Monitor and maintain Antivirus and Email security under a support contract.
Coordinating with on-site support team to fix issues and provide top-notch support service to clients.
Track & Monitor ongoing jobs & support.
Manage, Maintain, Update & Monitor the HELP-DESK Ticketing system daily with accurate and timely information.
Preparing BOQ/SOW & reports as required.
Managing & compiling job reports.
Processing of all jobs with accuracy and timeliness.
Understand & resolve customer requirements/issues and close tickets within time.
Maintaining good client relations & ensuring a high level of Client satisfaction.
Responding to complaints/suggestions from customers and giving after-sales support.
Increase Company reputation with quality on-time support & services.
Timely Invoice to the clients in coordination with the sales & finance department.

Required Technical Skills:

Remote IT Support & Helpdesk experience.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Desktops and Laptops (Windows and Mac).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Email Services (outlook).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic networks (DHCP,DNS,TCP/IP).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic Routers.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Firewalls.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Windows Servers.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - MS Active Directory.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - NAS devices.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Backup softwares.

Other Required Skills:

Good Knowledge of IT Technologies & products.
Good written & oral command of the English Language is a must.
Excellent phone & email communication skills.
The capacity to work well on your own or in a team.
Ability to manage your time and plan your day effectively.
Min 3 years of IT Support Experience in a similar job role.
Demonstrated track record of performance and commitment.
Cool-tempered and able to handle rejection.
Good organizational skills.
Ability to hit deadlines and work under pressure.
Can easily adapt to new environments.

Pay: ₹35,000.00 - ₹45,000.00 per month

Application Question(s):

IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off.) Are you willing to work on the above-mentioned timings?

Experience:

Remote IT Support: 3 years (Required)
Desktop/Laptop Support: 3 years (Required)
Basic Network support: 3 years (Required)
Windows server support: 3 years (Required)
MAC Support: 3 years (Preferred)
Firewall Support: 3 years (Preferred)
Telephone & Email Communication: 3 years (Required)
outlook support: 3 years (Required)
Help Desk Ticketing System: 2 years (Required)
backup system: 3 years (Preferred)

Language:

English (Read/Write/Speak) (Required)

Work Location: Remote

Quick apply

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service desk jobs in thiruvananthapuram kerala

IT Technical Support Engineer - Remote

Analyst - English, Arabic, Microsoft Windows

Telecaller/Receptionist/Administration

Front Office Assistant

Receptionist and Telecaller

Admin cum Front Office Executive

Front Office Coordinator / Receptionist

Lead Analyst/Front desk executive

Front Office Executive (Receptionist)

Operations Associate

Front Office Manager

Service Manager

Front Office Executive cum Admin

Receptionist Front Desk

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