Domlur Bengaluru Karnataka Customer support coordinator Jobs – 163 Open Jobs Today

Account Coordinator
PREMIERE DIGITAL SERVICES, INC —Bengaluru Urban District, Karnataka
- Weekend availability
- Customer service
- Communication skills
Quick apply
Operations Co-ordinator
Design Kacheri —Bengaluru, Karnataka
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Customer service
- Project management
- Bachelor's degree
- Paid sick time
Quick apply
2d
Customer Relationship Manager (CRM)
Inspira Builders —Bangalore City, Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- CRM software
- Microsoft Office
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
2d
Recruitment Coordinator US
Computacenter —Bengaluru, Karnataka
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Customer Support Executive (CSE) _ WFH
beGalileo —Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
- Health insurance
- Cell phone reimbursement
Quick apply
Associate III - Product Support
UST —Bengaluru, Karnataka
Quick apply
3d
Talent Acquisition Coordinator
The Cigna Group —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Recruiting
- Organizational skills
Cybersecurity Change Management Coordinator
ALSTOM —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Organizational skills
Project Coordinator, eCOA
Clario —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
1d
Client Invoicing Coordinator
Black Box —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Operations Coordinator
Crane Worldwide Logistics India Pvt Ltd —Bengaluru, Karnataka
- Bachelor's degree
Insurance Coordinator
Trust-in Hospital —Bengaluru, Karnataka
- ₹18,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Business development
- Paid sick time
Quick apply
11d
Logistics Coordinator
SPX FLOW —Bengaluru, Karnataka
- Bachelor's degree
- Data entry
- Business Administration
9d
Talent Acquisition Coordinator
New Relic —Bengaluru, Karnataka
- ₹1 - ₹2 an hour
- Email
- Google Suite
- Bachelor's degree
- Recruiting
- Paid holidays
- Health insurance
3d
Service Coordinator
Scientific Research Instruments Co P Ltd —Uttarahalli, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
2d
Operations Coordinator
Moshi Moshi media —Jayanagar, Bengaluru, Karnataka
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- Business Administration
- Health insurance
Quick apply
Operations Coordinator
Trukker —Bengaluru, Karnataka
- Email
- Microsoft Excel
- Bachelor's degree
- Business Administration
Customer Care Coordinator
MillerKnoll —Bengaluru, Karnataka
- Full-time
- Sales
- Customer service
- Microsoft Office
Project Coordinator
LANTRO TECHNOLOGIES INDIA PVT LTD —Bengaluru, Karnataka
- ₹23,000 - ₹25,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Procure to Pay Coordinator
ALSTOM —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- English
- Analysis skills
8d

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Account Coordinator

PREMIERE DIGITAL SERVICES, INC -
Bengaluru Urban District, Karnataka

Quick apply

Job details

Full-time

Qualifications

Customer service
.NET
Communication skills

Full job description

About the Company

Premiere Digital Services (PDS) is a trusted media services and software solutions partner for content owners, video distributors, digital retailers, broadcasters, subscription video, and ad-supported platforms. We simplify the complexities of content distribution, supply chain, and digital storefront management and provide flexible B2B technical SaaS solutions and managed services for media assets. As a leader in cloud-based digital asset delivery and content optimization solutions for clients in the growing Media & Entertainment industry, Premiere brings to life the quality of film and television, transporting to the hands of millions around the globe. Through the magic of media services, we are a rising thought leader providing innovative, smart tools and intelligent operations as an essential business in media entertainment. Together with industry leaders like Google, Apple, NBC Universal, Microsoft, Disney, Warner Brothers and more, we work to revolutionize media delivery at the forefront of entertainment technology and software services.

Send your CV to [email protected] with the subject line "Account Coordinator"

About the Role

The Account Coordinator is vital to the Client Services department as the customer contact and liaison for order management. The Account Coordinator focuses on Customer Management and on fulfilling the customer's orders. They are responsible for working with production to ensure the customers' orders are fulfilled on time and defect-free. Responsible for communication to the Customer and potentially the customer's customer as well as internally to all other departments. They provide day-to-day support for all title/asset deliveries. The Account Coordinator must have some technical depth so that they can understand typical technical issues that arise in mastering and distribution servicing.

Responsibilities:

Provide day-to-day support to the Customer with a laser focus on excellent customer service

and customer satisfaction.

Communication and reports will center on order management and deliveries.
Supply the Customer's with regular account statuses, such as missing asset reports and

delivery schedule.

Work with third-party Content Providers and Customers, establishing and maintaining

relationships, making sure that the Fulfillment team receives assets and files on time and in
compliance with policies.

Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into

internal systems, and Email/verbal communication for special cases and exceptions.

Daily identification of title/assets which are late or at risk of missing customer-specific SLA

requirements. Proactive escalation of these issues to the Content Operations team and
monitor the resolution/delivery.

Coordinate with internal operations teams to ensure on-time delivery of all Customer

orders. Set priorities according to the daily work schedules and agreed-upon production
schedules.

Notification to the internal stakeholders of any client workflow changes, request to onboard

new providers, delivery delays, and programming changes. Responsible for escalating
issues/changes quickly to supervisors and senior management.

Create Proformas (estimated and final), and request POs from the customers.
Work with Fulfillment to ensure they have all assets required to process an order.
Request missing asset required to fulfill an order.
Manage urgent or high-profile orders with Fulfillment.
Escalate if an order is in jeopardy for being fulfilled on time.
Coordinate all asset acquisition with Content Providers and third-party labs for on-time

delivery of all titles in a customer's schedule if applicable to the assigned account.

Alert Content Providers of any content not delivered to PDS prior to Due date.
Advise customers of any content that may miss its start date due to late delivery BEFORE the

due date occurs.

Monitor the schedule and check the accuracy, reconciling any missing information. Work

with client to ensure dates are accurate.

Understand appropriate rate cards and the proper application of rates to orders.

Required Skills:

Strong verbal and written communication skills.
Strong interpersonal skills.
Experience working effectively in a fast-paced team environment managing high volumes of

orders without error.

Experience with workflows in multiple locations across multiple time zones.
Must be highly organized and able to work independently within own process.
Proven ability to design processes from the ground up to support an evolving business need.
Ability to apply common sense understanding to carry out instructions furnished in written,

verbal, or diagram form.

Proven ability to identify the correct problem and solve it.
Must be able to effectively document all processes, designs, and data flows.
Strong attention to detail and the ability to juggle multiple priorities is a must.
Ability to work well under pressure and within tight deadlines.
Ability to listen and engage different cultures and perspectives.
Positive, service-oriented personality.
The ability to learn and process information quickly is a plus.
Must be flexible to work extended hours and/or weekends to meet project deadlines.

Experience:

Minimum of 3 years’ experience in working in a Customer Service-based role.
Customer Service experience at an Entertainment or Media company is strongly preferred

Send your CV to [email protected] with the subject line "Account Coordinator"

Quick apply

Refine Your Search

customer support coordinator jobs in domlur bengaluru karnataka

Account Coordinator

Operations Co-ordinator

Customer Relationship Manager (CRM)

Recruitment Coordinator US

Customer Support Executive (CSE) _ WFH

Associate III - Product Support

Talent Acquisition Coordinator

Cybersecurity Change Management Coordinator

Project Coordinator, eCOA

Client Invoicing Coordinator

Operations Coordinator

Insurance Coordinator

Logistics Coordinator

Talent Acquisition Coordinator

Service Coordinator

Operations Coordinator

Operations Coordinator

Customer Care Coordinator

Project Coordinator

Procure to Pay Coordinator

I want to receive the latest job alerts for customer support coordinator in domlur bengaluru karnataka

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