Injambakkam Chennai Tamil Nadu Support coordinator Jobs – 255 Open Jobs Today

Customer Service Coordinator
Unidos Technology —Neelankarai, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
2d
Management Support Coordinator (Korean language skills required)
SERVEONE —Chennai, Tamil Nadu
- ₹1,00,000 - ₹1,20,000 a month
- Email
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
9d
Executive Assistant to CEO
Solvex Renewables and Green Energy Pvt Ltd —Thoraipakkam, Chennai, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Operations Coordinator
Hapag-Lloyd AG —Kancheepuram District, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Microsoft Access
PMO- Project Coordinator (5-7 Years)-Chennai Location
CGI —Chennai, Tamil Nadu
- Full-time
- Computer Science
- DevOps
- Project management
Quick apply
2d
Junior System Administrator (Service Desk Coordinator cum Desktop Support)
BOT VFX (INDIA) PRIVATE LIMITED —Chennai, Tamil Nadu
- Night shift
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Project Coordinator (US Shift)
247 HealthMedPro —Thoraipakkam, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick apply
10d
Business Support Coordinator (Analyst)
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- English
- Microsoft Office
6d
Academic Co-ordinator
HighQ Academy —Medavakkam, Chennai, Tamil Nadu
- ₹10,000 - ₹30,000 a month
- Part-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
8d
PMO Coordinator
Luxoft —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- English
Office Coordinator
SONATA SOFTWARE LTD —Chennai, Tamil Nadu
- ₹18,000 - ₹24,000 a month
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
14h
Revit Draftsperson (Remote – Australian Projects)
NAFFCO —Chennai, Tamil Nadu
- ₹85,000 - ₹1,25,000 a month
- Full-time
- Remote
- AutoCAD
- Microsoft Office
- Diploma
SAP Coordinator
RAJ HAIR INTERNATIONAL PVT LTD —Ponneri, Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- In-person
Quick apply
Office Coordinator
Xindo window pvt ltd —Chennai, Tamil Nadu
- ₹17,000 - ₹23,000 a month
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
13h
Analyst - Project Coordinator
Annalect, Omnicom Media Group India Private Limited. —Chennai, Tamil Nadu
- Microsoft Excel
- Administrative experience
- Analysis skills
8d
Logistics Cum Customer Service (3- 5 Yrs)
The Viswa Group —Tambaram, Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
Quick apply
14d
Travel agent cum Personal assistant to MD
U-Sonix Solutions Pvt Ltd —Tambaram, Chennai, Tamil Nadu
- ₹25,000 - ₹28,000 a month
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Cell phone reimbursement
- Food provided
Quick apply
18h
Sales Cordinator
Finecons Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000.00 - ₹31,284.43 a month
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
IND - Project Coordinator
NexInfo —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
Centre In-charge
Feathertouch Learning Private Limited —Perungudi, Chennai, Tamil Nadu
- ₹20,000 - ₹22,000 a month
- Full-time
- Master's degree
- Budgeting
- In-person
Quick apply

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Customer Service Coordinator

Unidos Technology
Neelankarai, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month
2 days ago

Benefits

Provident Fund

Qualifications

Microsoft Word
Microsoft Excel
CSS
Quality management
ISO 9001
Microsoft Office
Analysis skills
Business Administration
Diploma
Communication skills

Full job description

Designation : Co-Ordinator Customer Service Support

Educational Qualification : Diploma (preferably in Business Administration, Engineering, or related field)

Experience : 3 to 4 yrs Experience

Working days : 5

Gender : Male & Female

Salary : 23K to 25K

Key Responsibilities

1. Customer Interaction & Support  Receive, record, and respond to customer inquiries through phone, email, and other approved communication channels.  Provide accurate and timely information regarding products, services, order status, delivery schedules, and support processes.  Maintain professional, courteous, and customer-focused communication at all times.

2. Complaint & Feedback Management  Register and document customer complaints, feedback, and suggestions in accordance with established QSP requirements.  Analyze customer complaints and coordinate with relevant internal departments to conduct root cause analysis and implement corrective actions.  Ensure timely resolution and closure of customer complaints and communicate outcomes clearly to customers.  Maintain complete records of complaints, corrective actions, and closure evidence.

3. Order & Service Coordination  Coordinate with Sales, Production, Stores, Dispatch, and other relevant teams to support order processing and delivery commitments.  Monitor service requests and ensure adherence to agreed timelines and service levels.  Proactively inform customers about any delays, changes, or issues impacting delivery or service.

4. Documentation & Record Control  Maintain customer-related records, including complaints, feedback forms, service reports, and communication logs.  Ensure all Customer Service & Support (CSS) records are controlled, updated, and retained as per ISO 9001 / QMS requirements.  Support document control activities related to CSS procedures, formats, and records. SCIGENICS BIOTECH PRIVATE LIMITED JOB DESCRIPTION

5. Quality & Process Compliance SB/HR/RC/22  Comply strictly with the Customer Service & Support QSP and related procedures.  Participate in internal audits and support timely closure of audit findings related to CSS activities.  Ensure compliance with customer-specific requirements, statutory requirements, and contractual obligations.

6. Performance Monitoring & Reporting  Monitor customer satisfaction levels and defined key performance indicators (KPIs).  Prepare and submit periodic reports on customer complaints, response times, resolution status, and satisfaction trends.  Provide CSS performance data and inputs for management review meetings.

7. Continuous Improvement  Identify opportunities to improve customer service processes and service delivery effectiveness.  Recommend corrective and preventive actions based on customer feedback, complaint trends, and performance data.  Support the implementation of improvement actions and monitor their effectiveness. Authority  Communicate directly with customers regarding routine inquiries, service updates, and complaint status.  Coordinate with internal departments to facilitate issue resolution.  Recommend corrective and preventive actions for recurring or critical customer issues. Skills & Competencies  Strong verbal and written communication skills  Effective interpersonal and coordination abilities  Good documentation and reporting skills  Basic knowledge of ISO 9001 / Quality Management Systems  Problem-solving and analytical skills  Proficiency in MS Office applications (Excel, Word, Email) Key Performance Indicators (KPIs)  Customer complaint response time and closure time  Customer satisfaction rating  Number of repeat or recurring complaints  Compliance with QSP, ISO, and audit requirements

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

support coordinator jobs in injambakkam chennai tamil nadu

Customer Service Coordinator

Management Support Coordinator (Korean language skills required)

Executive Assistant to CEO

Operations Coordinator

PMO- Project Coordinator (5-7 Years)-Chennai Location

Junior System Administrator (Service Desk Coordinator cum Desktop Support)

Project Coordinator (US Shift)

Business Support Coordinator (Analyst)

Academic Co-ordinator

PMO Coordinator

Office Coordinator

Revit Draftsperson (Remote – Australian Projects)

SAP Coordinator

Office Coordinator

Analyst - Project Coordinator

Logistics Cum Customer Service (3- 5 Yrs)

Travel agent cum Personal assistant to MD

Sales Cordinator

IND - Project Coordinator

Centre In-charge

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