Kottarakara Kerala Business support Jobs – 82 Open Jobs Today

Head Quality Controller ( Micro Finance )
TRAVANCORE RURAL DEVELOPMENT PRODUCER COMPANY LIMITED ADOOR —Adur, Kerala
- Up to ₹35,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
12d
CRE (Customer Relationship Executive)
AGRO VALUE FARMER PRODUCER COMPANY LIMITED —Kollam, Kerala
- ₹15,000 - ₹32,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
- Flexible schedule
Quick apply
Branch Executive
Muthoottu Mini Financiers Ltd —Adur, Kerala
- From ₹19,650 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
HR Intern
Wedding By Signature Groom and Bride Kollam —Kollam, Kerala
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Tour Manager
Triplet International —Kollam, Kerala
- From ₹25,000 a month
- Full-time
- Customer service
- Bachelor's degree
- Travel
- Cell phone reimbursement
Quick apply
Operations Manager-Hospital
ROYAL HEALTHCARE —Kollam, Kerala
- Full-time
- ERP systems
- Master's degree
- Bachelor's degree
Quick apply
Logistics Faculty (Full/Part time)
Reliant Institute of Logistics —Kollam, Kerala
- From ₹30,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Paid time off
Quick apply
12d
Marketing Manager
MEDITRINA HOSPITAL —Kollam, Kerala
- ₹50,000 - ₹60,000 a month
- Email
- Social media management
- In-person
Quick apply
IT PRODUCT ADVISOR
myG INDIA PRIVATE LIMITED —Kollam, Kerala
- ₹15,000 - ₹18,000 an hour
- Full-time
- Sales
- Microsoft Office
- Computer skills
- Paid time off
Quick apply
Account Manager
Baked cakes and pastries —Kollam, Kerala
- ₹20,000 - ₹30,000 a month
- Hospitality
- Microsoft Excel
- Finance
Quick apply
IT PRODUCT ADVISOR
myG India Pvt Ltd —Adur, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- Analysis skills
- Health insurance
Quick apply
Customer Service Executive
MAC Trading Company —Kollam, Kerala
- ₹12,000 - ₹18,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
HR Executive
Autobahn Trucking Corporation Pvt Ltd - Dealer of BharatBenz —Kollam, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- MSW
- Master's degree
- Human resources
- Health insurance
Quick apply
13d
Assistant Account Manager
Maliekal Group —Kollam, Kerala
- ₹15,549.11 - ₹35,000.00 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Quick apply
Sr. HR Executive
Baked cakes and pastries —Kollam, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Hospitality
- MSW
- Microsoft Excel
Quick apply
1d
Manager - Marketing & Business Development
MEDITRINA HOSPITAL —Kollam, Kerala
- From ₹50,000 a month
- Full-time
- Customer service
- Business development
- Bachelor's degree
- Cell phone reimbursement
- Paid sick time
Quick apply
4d
Marketing Manager and Executive
Rollins Energy —Kollam, Kerala
- ₹15,000 - ₹30,000 a month
- Full-time
- Marketing
- English
- Microsoft Office
- Cell phone reimbursement
- Flexible schedule
Quick apply
4d
senior clinic head
Terrasstride Prosthetics —Kollam, Kerala
- From ₹75,000 a month
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
Quick apply
Accounts Executive - Finance & Accounts
Primewood Industries —Ayur, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
Quick apply
7d
Referral Marketing Executive
Azeezia Medical College Hospital —Kollam, Kerala
- Weekend availability
- Sales
- Marketing
- Customer service

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Head Quality Controller ( Micro Finance )

TRAVANCORE RURAL DEVELOPMENT PRODUCER COMPANY LIMITED ADOOR
Adur, Kerala

Quick apply

Job details

Full-time
Up to ₹35,000 a month
12 days ago

Benefits

Internet reimbursement
Health insurance
Paid time off
Cell phone reimbursement

Qualifications

Microsoft Excel
Master's degree
Bachelor's degree
Quality control
Risk management
Fraud prevention and detection
MBA
Internal audits

Full job description

Job Description – Quality Control Head (MFI)Job Summary

The Quality Control Head is responsible for leading the Quality Control function across all branches, ensuring adherence to the Company's Standard Operating Procedures (SOPs), regulatory guidelines, and internal control systems. The role oversees branch audits, operational quality, loan documentation verification, collection monitoring, fraud investigations, compliance management, and continuous process improvement. The QC Head will lead the QC team, identify operational risks, and implement corrective actions to strengthen organizational controls and improve operational excellence.

Key Responsibilities1. Quality Control Leadership

Lead and manage the Quality Control team across all operational areas.
Develop and implement quality control policies, audit frameworks, and monitoring systems.
Ensure uniform implementation of QC standards across all branches.
Monitor the performance and productivity of the QC team.

2. Branch Audit & Operational Review

Plan and supervise branch quality audits.
Review branch compliance with Company SOPs, operational guidelines, and internal controls.
Identify operational risks and recommend corrective measures.
Ensure timely closure of audit observations.

3. Loan Documentation & Process Compliance

Oversee verification of loan applications, KYC documents, approvals, and supporting records.
Ensure compliance with Company policies, RBI regulations, and internal documentation standards.
Monitor documentation quality and eliminate process deviations.

4. Collection Quality Monitoring

Review collection processes, DCRs, cashbooks, customer receipts, and reconciliation reports.
Ensure customer collections are accurately recorded and promptly remitted.
Identify collection irregularities, shortages, delays, or cash misappropriation.

5. Fraud Prevention & Investigation

Lead investigations into fraud, document forgery, fake customer creation, cash misappropriation, and operational misconduct.
Coordinate investigations with HR, Operations, Legal, and Senior Management.
Prepare investigation reports with evidence and recommend disciplinary actions.

6. Compliance Management

Ensure organization-wide compliance with:
Company SOPs
RBI Guidelines
AML/KYC Requirements
Internal Control Procedures
Customer Protection Standards
Monitor regulatory compliance and recommend improvements.

7. Data Quality & Risk Control

Review customer master data and loan records.
Ensure system data matches physical records.
Monitor data accuracy and identify duplicate or incorrect entries.
Strengthen operational controls to minimize business risk.

8. Team Development & Performance Monitoring

Supervise and mentor Quality Control Executives.
Conduct performance reviews and provide coaching.
Identify training requirements and recommend skill development initiatives.
Ensure audit consistency across all regions.

9. Reporting & Management Review

Prepare weekly and monthly Quality Control reports.
Present audit findings, compliance status, fraud investigations, and risk assessments to Senior Management.
Track corrective action implementation and branch-wise compliance improvements.
Maintain audit records and supporting documentation.

10. Continuous Process Improvement

Recommend process enhancements to improve operational efficiency.
Develop preventive controls to reduce operational errors and fraud.
Support digital initiatives and quality improvement projects.

Requirements

Minimum 3 years of experience as an Area Manager (Collections), Collection Manager in Microfinance, or Quality Control Manager in an MFI.
Strong knowledge of Microfinance operations, lending processes, collections, branch operations, and quality control systems.
Thorough understanding of RBI guidelines, AML/KYC compliance, and internal audit procedures.
Experience in fraud investigation, operational audits, and risk management.
Strong leadership, analytical, and decision-making skills.
Excellent report writing, communication, and team management abilities.
Willingness to travel extensively across branches.

Preferred Qualification

Graduation in any discipline (MBA or equivalent qualification preferred).
Proficiency in MS Excel, MIS reporting, and audit documentation.

Pay: Up to ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Internet reimbursement
Paid time off

Application Question(s):

Microfinance Experience
QC in MFI experience
MFI Area Manager experience

Work Location: In person

Quick apply

Refine Your Search

business support jobs in kottarakara kerala

Head Quality Controller ( Micro Finance )

CRE (Customer Relationship Executive)

Branch Executive

HR Intern

Tour Manager

Operations Manager-Hospital

Logistics Faculty (Full/Part time)

Marketing Manager

IT PRODUCT ADVISOR

Account Manager

IT PRODUCT ADVISOR

Customer Service Executive

HR Executive

Assistant Account Manager

Sr. HR Executive

Manager - Marketing & Business Development

Marketing Manager and Executive

senior clinic head

Accounts Executive - Finance & Accounts

Referral Marketing Executive

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